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I am disappointed ! Price is really high but :
- The air-condition is NOT operating in my room
- Shower water do not disappear but rather accumulate
- You need to wait for over 30 minutes for a glass of wine
- No instructions...More
I did not expect the beauty surrounding the hotel and services based on the main stream media's negative view about the Congo, I felt safe and reassured by a young smart lady at the reception called Dorcas! A pleasant stay with an African vibe around...More
Response from PullmanKinshasa, General Manager at Pullman KinshasaResponded 2 weeks ago
We very much appreciate your comments regarding your stay at the Pullman Kinshasa Grand Hôtel.
It is always a pleasure to receive positive feedback. I will share your comments with Dorcas and the team. I am sure that this feedback will serve as...More
Well located in Gombe, quiet neighbourhood, all rooms are clean and quite big. Staff and desk manager were very helpful and understanding. Food is good, great breakfast. Shuttle service from the airport very punctual and helpful.
I stayed at this hotel for the first time in Oct-Nov 2017. This is my second time here and the staff is always very nice. The breakfast is one the best! It is nice they have a different options to eat, although it is expensive...More
1 Thank ConstantTrips
Response from PullmanKinshasa, Guest Relations Manager at Pullman KinshasaResponded May 21, 2018
We thank you for sharing your experience of your stay at Pullman Kinshasa Grand Hotel. We are delighted to read that, in general, our performances met your expectations. We considered your remark about the smoke at the swimming pool. Rest assured that our...More
As it was my first trip to DR Congo and in light of recent political disturbances, I was advised to opt for a hotel in the Gombe district, also referred to as Ville.
Thé location of the hotel is very safe with numerous embassies within...More
1 Thank sigooch
Response from PullmanKinshasa, General Manager at Pullman KinshasaResponded March 21, 2018
Thank you for taking the time to share your feedback.
We sincerly hope to see you very soon!