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Novotel Ambassador Seoul Yongsan

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Traveller (119)
Room & Suite (44)
Dining (8)
Overview
  • Excellent59%
  • Very good25%
  • Average11%
  • Poor2%
  • Terrible3%
Travellers talk about
“dragon city”(3 reviews)
“lounge access”(3 reviews)
“premier lounge”(2 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Rooms
Jul. 29Jul. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (92)
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46 results
Traveller rating
27
10
8
0
1
Traveller type
Time of year
LanguageEnglish
More languages
27
10
8
0
1
Show reviews that mention
All reviewsdragon citylounge accesspremier loungecovered walkwayexcellent central locationopen bathroomtrain stationone nighthotel guestshotel locatedfront desk staffspecial thanksnight staytwo nightsnice hotelaccorktx
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1 - 5 of 46 reviews
A TripAdvisor Member
1
Reviewed 1 week ago

The staff speak English and are very professional. I especially appreciate the concerige team and the manager Mr. Beyer to attend to my family’s very specific needs while I traveled with three kids without my husband with us.More

Review collected in partnership with Accorhotels.com
Thank A TripAdvisor Member
Response from Maxime B, Public Relations Manager at Novotel Ambassador Seoul YongsanResponded 1 week ago

Dear TripAdvisor member, Thank you very much for your kind review after your stay at Novotel Ambassador Seoul Yongsan! Especially to the concierge team and Mr. Maxime Beyer, one of our manager. Your review will motivate them to strive harder for providing the best service...More

Reviewed 1 week ago via mobile

We were completely satisfied with our four night stay. The customer service exceeded our expectations. All of the staff we encountered were both friendly and professional. We will definitely stay here again on our return visit to Seoul!More

Thank 915WorldTravelers2
Response from Maxime B, Lobby & Quality Manager at Novotel Ambassador Seoul YongsanResponded 1 week ago

Dear 915WorldTravelers2, We are much delighted to know that you were wowed by our excellent customer service. Please be assured that your commendation will certainly be shared with the teams as they will be delighted to know that their efforts at delivering memorable guest experiences...More

Reviewed 2 weeks ago

excellent central location directly next to railway station, new ACCOR hotel complex with IBIS, Novotel and Mercure next to each other, large, modern & complete rooms, excellent service and staff awareness.More

Thank andreaslX281CW
Response from Maxime B, Lobby & Quality Manager at Novotel Ambassador Seoul YongsanResponded 2 weeks ago

Dear andreaslX281CW, We are glad that you were able to let us know about your stay here in Novotel Ambassador Seoul Yongsan. It is a delight that you enjoyed the excellent central location directly next to railway station, and the large modern and complete rooms....More

Reviewed 3 weeks ago

It was my first time to stay at the hotel last weekend. it was so clean and good for everything. especially the reception worker Nate he helped us a lot. I would stay at the hotel again and having a good time. thank you. 지난...More

Thank thomas1290
Response from Maxime B, Lobby & Quality Manager at Novotel Ambassador Seoul YongsanResponded 3 weeks ago

Dear thomas1290, We are delighted to learn that you really enjoyed your stay at Novotel Ambassador Seoul Yongsan. Your kind words on the cleanness and that everything was good, are very heartening! Please be assured that your commendation will certainly be shared with Nate as...More

Reviewed 3 weeks ago

More

Review collected in partnership with Accorhotels.com
Response from Maxime B, Lobby & Quality Manager at Novotel Ambassador Seoul YongsanResponded 3 weeks ago

More

View more reviews
About
Amenities
Top amenities
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free Parking
Hotel Amenities
Room Service
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Free Parking
Airport Transportation
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Indoor pool
Details
Price range
US$126 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#74 Luxury Hotel in Seoul
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$126 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#74 Luxury Hotel in Seoul
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (119)
Room & Suite (44)
Dining (8)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
ElizaSays
July 9, 2018|
AnswerShow all 4 answers
Response from andreaslX281CW | Reviewed this property |
Hi, I don't know the other rooms, I had a shower in my room which I appreciated
0
Votes
ElizaSays
July 9, 2018|
AnswerShow all 2 answers
Response from 915WorldTravelers2 | Reviewed this property |
Our queen size bed room did not have additional space for an extra bed (the couch and desk occupied this space). We had a corner room, 21st floor. You may consider looking at their suite accommodations in the hotel as well.
1
Vote
Room Tips
"Higher floors recommended due to spectacular view"
Read review
"Rooms are equipped with a free 4-G Handy smartphone... really helpful for finding your way in Seoul and..."
Read review
"Song Eunsun cleaned my room ....AWESOME Lady, she works on the 33rd floor most the time"
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"Room overlooking Yongsan station is best, I think"
Read review
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