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Novotel Ambassador Seoul Gangnam

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#28 of 468 Hotels in Seoul
Certificate of Excellence
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Novotel Ambassador Seoul Gangnam
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1,356 Reviews from our TripAdvisor Community

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Showing 765: English reviews
Bangkok, Thailand
Reviewed 24 September 2014 via mobile

Staff service is excellent from concierge and bell boys (not include the check-in counter staffs). AC is not stable at night. For the past 5 nights I have ever been in this hotel on different timing and room, AC at night is not stable. Middle of every night it will be too hot and uncomfortable that you will have to...

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Helpful?
Thank Sirichy
NovotelSeoulGN, Resident Manager at Novotel Ambassador Seoul Gangnam, responded to this review

Dear Sirichy Thank you for taking the time and effort to share your positive feedback regarding our bell desk staff. And we are reviewing your comments of reception staff. We will focus more on the area we should improve and look into this matter to prevent similar cases. Thanks again for letting me know so we can continue improvement. Charles...

Sydney, Australia
Reviewed 18 September 2014

OK I don't know if I was unlucky or else but my experience here was not so nice as reviews. I stayed there for five days and got some different problems. The hotel is quite old with amenities sometimes out of work...One day I left 'Do not disturb' sign on in the morning but switched it to 'Make up room'...

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Helpful?
2Thank dlchocho
NovotelSeoulGN, Resident Manager at Novotel Ambassador Seoul Gangnam, responded to this review

Dear. dlchocho Thank you for taking the time and effort to share your experience with future Travelers to Seoul. For the room cleaning sign, we have shared your comments with the Housekeeping manager to train staff not to happen same mistake in the future. And we are reviewing your comments service of Reception and Bell Desk staff. We will focus...

Macau, China
Reviewed 15 September 2014

Me and my husband had enjoyed our vacation at this stunning hotel. The staff were all fantastic ! Front desk staff were very ehlpful they knew what they were doing and they knew what I was going to say ! Super ! But ..thet seem like they were short hands... it seems like there were too many guest to handler.....

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Helpful?
1Thank Kate L
NovotelSeoulGN, Resident Manager at Novotel Ambassador Seoul Gangnam, responded to this review

Dear Kate L , Thank you for alerting me this matter will look into our front roster. Regarding the room smell, this is our priority at the moment to remove as soon as possible. Looking forward to welcoming you back. Charles LEE Resident Manager

London, United Kingdom
Reviewed 15 September 2014

Thoroughly enjoyed the experience at the Novotel in Gangnam. Only a few minutes walk away from the main streets (best to go behind the hotel as is quicker). Also had great service over the stay aand the executive rooms are definitely worth the extra.

Review collected in partnership with this hotel
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Helpful?
Thank Liam R
NovotelSeoulGN, Resident Manager at Novotel Ambassador Seoul Gangnam, responded to this review

Dear Liam R , Glad that you enjoyed your stay and our newly refurbished Executive rooms. Looking forward to welcoming you back. Charles LEE Resident Manager

Dublin, Ireland
Reviewed 13 September 2014

Hotel is clean, well located and staff are all extremely helpful and friendly. I stayed here for three weeks on business, slept very well every night, buffet breakfast was quite nice with a good mix of western and Asian dishes. The gym provides workout gear which i thought was a nice touch. There is also a driving range and practice...

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Helpful?
Thank Almat1981
NovotelSeoulGN, Resident Manager at Novotel Ambassador Seoul Gangnam, responded to this review

Dear Almat1981 , Glad that you enjoye your stay with satisfaction of our service. Also,thanks for taking the time and effort to share your positive experience with future Travellers to Seoul. Looking forward to welcoming you back. Charles LEE Resident Manager

Singapore
Reviewed 9 September 2014

Stayed on the executive floor and the rooms were well thought out. Friendly staff. It was a perfect location for a quick trip to get shopping done even after a long day of work. Plenty of food options in an alley about 5-10 mins walk away (even at 9pm), and the shops (5 mins walk) closed at 10.30-11pm. Gym and...

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Helpful?
Thank MInt15
NovotelSeoulGN, Resident Manager at Novotel Ambassador Seoul Gangnam, responded to this review

Dear MInt15 , Thanks for taking the time and effort to share your positive experience with future Travellers to Seoul. Looking forward to welcoming you back. Charles LEE Resident Manager

Reviewed 7 September 2014

I visited Seoul to attend my Korean friend's wedding party. I cannot speak Korean, and was in trouble how to access cities. But the doormen kindly helped me by explaining in both Japanese and English. They gave me some advices for good foods to try and places to have fun. It helped me a lot. I was able to fully...

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Helpful?
Thank araikaorichan
NovotelSeoulGN, Resident Manager at Novotel Ambassador Seoul Gangnam, responded to this review

Dear araikaorichan , Glad that you enjoyed your stay and thank you for the positive comment especially on our service. Looking forward to welcoming you back. Charles LEE Resident Manager

Singapore, Singapore
Reviewed 7 September 2014

Excellent location and access to MRT. Staff could converse well in English, were helpful and getting a taxi from hotel was a breeze. Standard room meets all basic requirements and cleanliness. Breakfast was good and common areas and fitness facilities were appealing. Had a pleasant stay and will probably stay in this hotel for my next visit.

Review collected in partnership with this hotel
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Helpful?
Thank Swee Kiat C
NovotelSeoulGN, Resident Manager at Novotel Ambassador Seoul Gangnam, responded to this review

Dear Swee Kiat C , Looking forward to welcoming you back. Charles LEE Resident Manager

Kuala Lumpur, Malaysia
Reviewed 7 September 2014

Novotel Ambassador Gangnam is a good hotel with an excellent location in Seoul . The buffet is quite impressive and the staff is very professional . The rooms could be better, look a bit oldish now but quite comfortable.

Review collected in partnership with this hotel
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Helpful?
Thank xinemusic
NovotelSeoulGN, Resident Manager at Novotel Ambassador Seoul Gangnam, responded to this review

Dear xgdhaa , We have renovated our Executive floors and plan for other floors. Looking forward to welcoming you back. Charles LEE Resident Manager

Reviewed 7 September 2014

This is a perfect hotel for doing business in Seoul. Great location for taxis or the metro. V easy to get to from the hotel (direct bus), incredibly friendly staff. Great location for local restaurants etc. Superb breakfast Only minor criticism probably best to eat dinner out, the local alternatives are better quality and better value. Overall, really great stay.

Review collected in partnership with this hotel
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Helpful?
Thank Christopher E
NovotelSeoulGN, Resident Manager at Novotel Ambassador Seoul Gangnam, responded to this review

Dear Christopher E , Thanks for taking the time and effort to share your positive comments with future Travellers to Seoul. Looking forward to welcoming you back. Charles LEE Resident Manager

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Staying in Gangnam / Nonhyeon / Yeoksam

Neighbourhood Profile
Gangnam / Nonhyeon / Yeoksam
If you thought business and fun couldn’t mix, look no further than urban Gangnam and the nearby neighborhoods. On the surface, Gangnam comes off as a strictly business district with a plethora of high-rise office buildings jutting into the sky and the steady streams of office workers bustling about. But interlaced within are a string of shops, restaurants, bars, and other spots for entertainment. If Myeongdong is the generic meet-up and hangout spot north of the Han River, Gangnam is its answer for those on the south side. As evening comes, Gangnam comes alive with its countless neon lights attracting hordes of office workers, friends, and couples for food, drinks, perhaps a bit of singing at a noraebang, and more drinks. And the smattering of clubs around also draws plenty of folks looking to unwind and show off their moves on the dance floor. On weekends, the crowds gets bigger, the energy buzzes to a seemingly nonstop high, and Gangnam makes it clear why so many call Seoul the city that never sleeps.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
Official Description (provided by the hotel)
Located in the heart of the fashionable shopping and restaurant district of Gangnam, near COEX, and close to transportation hubs. The hotel offers 332 rooms including new renovated Superior & Premier Executive Floor rooms in high quality of design standards and complimentary WIFI access, a mix of modern and classic dining and entertaining choices together with a state of the art "Inbalance" fitness centre, which has a heated indoor swimming pool, sauna and golf range to relax. ... more   less 

Additional Information about Novotel Ambassador Seoul Gangnam

Address: 130, Bongeunsa-ro, Gangnam-gu, Seoul 06124, South Korea
Region: South Korea > Seoul > Gangnam / Nonhyeon / Yeoksam
Price Range: $194 - $314 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Novotel Ambassador Seoul Gangnam 5*
Number of rooms: 332
Reservation Options:
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Also Known As:
Novotel Ambassador Gangnam Seoul Hotel Seoul
Novotel Seoul
Accor Ambassador Gangnam Seoul
Seoul Novotel
Hotel Style:
#15 Family Hotel in Seoul
#21 Business Hotel in Seoul
#23 Luxury Hotel in Seoul
#23 Romantic Hotel in Seoul
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Ambassador Seoul Gangnam staff and other travellers.
7 questions
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Questions? Get answers from Novotel Ambassador Seoul Gangnam staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are equally nice, executive floors have luxurious rooms as they are on the top few floors”
 of 5 bubbles RahulKumar2487, 17 Jan 2017 | Read review
“Hotel rooms, the other side of the main road are more quiet than the road side ones.”
 of 5 bubbles Marcus567, 30 Dec 2016 | Read review
“Best room on the higher floors the newly renovated ones are better.”
 of 5 bubbles Carven75, 25 Dec 2016 | Read review
“Not particular”
  • Bed and chair
 of 5 bubbles Jans_family, 25 Nov 2016 | Read review
“I think they have smoking and non smoking rooms. Best to request your preference.”
 of 5 bubbles aussiebusinesstravel, 10 Nov 2016 | Read review
5 of 5