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The Ritz-Carlton, Seoul

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The Ritz-Carlton, Seoul
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1,203 Reviews from our TripAdvisor Community

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Showing 693: English reviews
Las Vegas, Nevada
Reviewed yesterday NEW

Had a quick business trip to Seoul and decided on the Ritz-Carlton because of it's good location. Extremely good staff and service from check in to check out, as one would expect. Rooms were also up to Ritz expectations, even had a large balcony upgrade, though not really used because it was cold, still a nice touch. Very good breakfast...

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Helpful?
Thank LVConsul
Darwin, Australia
Reviewed 2 days ago NEWvia mobile

Very nice hotel with friendly service and very well located in gangnam area of seoul. Easy access to Metro Station and lots of food options very close. The concierge were amazing in orientating us to the Metro system and very happy giving advice about what to visit in Seoul

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Helpful?
Thank poprocketcafe
Reviewed 4 days ago NEWvia mobile

Experienced top-notch service during my stay. Absolute professional and extremely supportive staff from the lobby, up to the executive lounge. Was a great pleasure to stay, and made me forget the cold weather outside.

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Helpful?
Thank Ian E
TheRitzCarltonSeoul, Quality Team at The Ritz-Carlton, Seoul, responded to this review

Dear Ian E, Thank you very much for taking your time to share your recent experience at The Ritz-Carlton, Seoul! It is very great to know that you had a wonderful stay with us. I am truly delighted to read that you enjoyed our hotel, its level of service from Lobby to Club Lounge team. Your kind comments related to...

Reviewed 6 days ago NEWvia mobile

2nd visit to this hotel. As comparing to the first , services this time round is way below expectations. Staff seems to be in a low mood when they are talking to you, no smiles at all except for some individuals from housekeeping and doorman. I guess it's probably that the hotel is closing in January that affects their mood....

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Helpful?
Thank Francistyrone
TheRitzCarltonSeoul, Quality Team at The Ritz-Carlton, Seoul, responded to this review

Dear Francistyrone, I would like to thank you for staying at the Ritz-Carlton, Seoul and taking the time to share your review. First of all, we sincerely apologize for the unsatisfied experience you had at the hotel. Your valuable comments have been shared with our team to improve the service quality and exceed our guests’ expectation immediately. Thank you again...

Reviewed 6 days ago NEWvia mobile

친구들과의 추억을 만들어준 리츠칼튼! 주변에 서울인근의 젊은 라운지바도 많아서 좋아요! 아침에 조식도 넘나 맛잇는것! 객실도 정말 따뜻하고 좋습니다! 🙊특히 외국인분들 오면 좋을것같아요. if you are visiting seoul in korea, ritz Carlton will be a great place to visit. it is very convenient to access young area jn seoul,and have fun. i think this place is hreat for foreigners to have...

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Helpful?
Thank Heejin Nikki C
TheRitzCarltonSeoul, Quality Team at The Ritz-Carlton, Seoul, responded to this review
Google Translation

Heejin Nikki C 고객님께,...

Manila
Reviewed 6 days ago NEWvia mobile

Always quiet at the Ritz. And I stay here away from the crowd near the convention center. Staff is friendly and accommodating. The rooms are moderately elegant. If you are not in Seoul for shopping and business, stay at the Ritz.

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Helpful?
Thank Seeseej
TheRitzCarltonSeoul, Quality Team at The Ritz-Carlton, Seoul, responded to this review

Dear Seeseej, Thank you very much for taking the time to review The Ritz-Carlton, Seoul! I am very glad to know that you liked our hotel’s features, its location, friendly staff, and rooms. Also, thank you for recommending our hotel to many other travelers here on Trip Advisor. I hope that they will find your feedback very helpful. Thank you...

Reviewed 6 days ago NEWvia mobile

Outstanding staffs. Especially the ladies and gentlemen at Front desk are guest oriented. Excellent location in the middle of Gangnam. Dated facilities in fact, but excited to wait the renovation held in 2017.

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Helpful?
Thank 용운 이
TheRitzCarltonSeoul, Quality Team at The Ritz-Carlton, Seoul, responded to this review

Dear 용운 이, Thank you very much for taking your time to share your experience at The Ritz-Carlton, Seoul! It is great that you had a wonderful trip with us. I am delighted to read that you enjoyed our hotel, its location, and our Front Desk team’s service. Especially, your kind comments related to outstanding staff have been shared by...

Singapore, Singapore
Reviewed 1 week ago

The Hotel is easily accessible via the Subway. It has many F&B selections in the surrounding area and great place to eat. The hotel itself offers good breakfast and we had dinner in the hotel too during the conference. Staff were offering good service too.

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Helpful?
Thank DuaneThia
TheRitzCarltonSeoul, Quality Team at The Ritz-Carlton, Seoul, responded to this review

Dear DuaneThia, It was a great pleasure having you as our valuable guest and sharing your review. Thank you very much for highlighting our hotel’s convenient location surrounded by restaurants and bars, breakfast place, dinner offered during the conference, and great service provided to you. Your kind comments are very rewarding and encouraging for us. We all hope that we...

United States
Reviewed 1 week ago

I have visited almost every 5-star hotels in Seoul, and I can strongly say that this hotel is the best hotel in Seoul. Exterior of the hotel was little bit outdated, but conditions of the lobby and the rooms were great. The lobby was clean, and the room was a small but a cozy. But be honest, people do not...

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Helpful?
Thank Sung_Woo_Shon
TheRitzCarltonSeoul, Quality Team at The Ritz-Carlton, Seoul, responded to this review

Dear sung woo s, Thank you very much for visiting us and sharing your detailed experience. I am truly delighted to read that you had a wonderful stay with us and appreciated everything we offered from the cozy room to impressive level of service. As you mentioned, many travelers would find your feedback very helpful. We also have already shared...

Reviewed 1 week ago

All I will say is I have never received such a high level of service in my life. This hotel will leave you with the inability to complain about anything. And I tried! The staff remember your name, and it was these personal touches every time that made the difference. To say that they make you feel like you are...

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Helpful?
Thank Michael M
TheRitzCarltonSeoul, Quality Team at The Ritz-Carlton, Seoul, responded to this review

Dear Michael M, Thank you very much for choosing us and sharing your review on Trip Advisor. I am truly pleased to read that our level of service made you feel very special. Thank you very much for mentioning outstanding personal touches I feel proud of. Your words and praises about pleasant experience is truly rewarding. Once again, I really...

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Staying in Gangnam / Nonhyeon / Yeoksam

Neighbourhood Profile
Gangnam / Nonhyeon / Yeoksam
If you thought business and fun couldn’t mix, look no further than urban Gangnam and the nearby neighborhoods. On the surface, Gangnam comes off as a strictly business district with a plethora of high-rise office buildings jutting into the sky and the steady streams of office workers bustling about. But interlaced within are a string of shops, restaurants, bars, and other spots for entertainment. If Myeongdong is the generic meet-up and hangout spot north of the Han River, Gangnam is its answer for those on the south side. As evening comes, Gangnam comes alive with its countless neon lights attracting hordes of office workers, friends, and couples for food, drinks, perhaps a bit of singing at a noraebang, and more drinks. And the smattering of clubs around also draws plenty of folks looking to unwind and show off their moves on the dance floor. On weekends, the crowds gets bigger, the energy buzzes to a seemingly nonstop high, and Gangnam makes it clear why so many call Seoul the city that never sleeps.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Ritz-Carlton, Seoul is located in Gangnam, the heart of Seoul’s business, culture and fashion. It is close to Korea’s World Trade Center, the shopping district of Itaewon and several top department stores, and the cultural neighborhood of Cheongdam-dong, bringing guests unparalleled levels of satisfaction whatever the purpose of their visit. Its classical, antique-style design is inspired by that of the 18th century Palace of Versailles, while its unique exterior, which soars upward light a series of steps, following the contours of the land on which it is built, has become one of Gangnam’s local landmarks. A newly opened entrance, offering access directly from Sinnonhyeon Station, along Bongeunsa-ro, has added still further to the hotel’s convenience. The Ritz-Carlton, Seoul contains 375 guest rooms of 10 different types, including 47 Luxury Suites and 75 Club Rooms. Its guest rooms with balconies offer inspiring views of the city and great opportunities to sunbathe and hold a variety of parties. The Presidential Suite, a previously winner of the Best Suite prize at the Gold Key Awards for hotel design, is a favorite among VIPS visiting Korea and offers the very best in state-of-the-art facilities and unparalleled comfort. Decorated with works by international masters including Pablo Picasso and Roy Lichtenstein, the Presidential Suite offers a unique chance to enjoy some of the 20th century's finest art.The hotel contains six restaurants and bars: All Day Fine Dining restaurant The Garden, Chinese restaurant Cheehong, Japanese restaurant Hanazono, Oksan Buffet, The Ritz Bar, and Ritz Deli, offering a wide variety of fine dining experiences. The Garden, located on the hotel’s lobby floor, is particularly well-known for its outdoor garden, bringing a touch of nature to the heart of the city. From late spring to autumn, The Garden is popular for outdoor barbecues and a variety of other parties and wedding ceremonies. ... more   less 

Additional Information about The Ritz-Carlton, Seoul

Address: 120 Bongeunsa-ro, Gangnam-gu, Seoul 06124, South Korea
Region: South Korea > Seoul > Gangnam / Nonhyeon / Yeoksam
Price Range: $223 - $394 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Seoul 5*
Number of rooms: 375
Reservation Options:
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Also Known As:
The Ritz-Carlton Seoul Hotel Seoul
Ritz Carlton Seoul
Seoul Ritz Carlton
Ritz Seoul
Hotel Style:
#3 Family Hotel in Seoul
#7 Spa Hotel in Seoul
#10 Romantic Hotel in Seoul
#12 Luxury Hotel in Seoul
#18 Business Hotel in Seoul
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Seoul staff and other travellers.
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Questions? Get answers from The Ritz-Carlton, Seoul staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“15 Floor. With a window on the same side as the hotel entrance”
 of 5 bubbles , 1 Dec 2016 | Read review
“I guess all the room is good”
 of 5 bubbles keechoonlee, 28 Nov 2016 | Read review
“They don't seem to honor hotel status so it could be good to stay elsewhere.”
 of 5 bubbles craigkuhl2002, 16 Nov 2016 | Read review
“The hotel will undergo a major renovation of 7 months from January 1st, 2017”
 of 5 bubbles Regalgo, 13 Nov 2016 | Read review
“ask for a refurbished room”
 of 5 bubbles garysK372IV, 9 Nov 2016 | Read review
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