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Grand Hyatt Seoul

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#57 of 460 Hotels in Seoul
Certificate of Excellence
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Grand Hyatt Seoul
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1,892 Reviews from our TripAdvisor Community

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Showing 1,271: English reviews
Melbourne, Australia
Reviewed 30 April 2015

Stayed for the 1st time and for only one night but loved it the rooms were small but for how they were set up fantastic. Ate at the Japanese restaurant exceptional. Wish I had more time there to get the whole Hyatt experience

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Helpful?
Thank james b
Grand_Hyatt_Seoul, Guest Experience Expert at Grand Hyatt Seoul, responded to this review

Dear Guest, Thank you very much for loving Grand Hyatt Seoul. Please come back soon and experience more of the great things we have to offer. Thank you again and we hope to see you soon. Best regards, Guest Experience Expert

London, United Kingdom
Reviewed 29 April 2015

A spacious hotel overlooking the centre of the city..nice view of the river on a clear day...this a comfortable rather than sumptious hotel, with good facilities and restaurants and well-sized stylish rooms with good desks, power points etc for work. Its strength lies in a charming staff and excellent service - attentive but not overbearing.. some quibbles.....no bathrobe, no turndown,...

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Helpful?
Thank philipfc
Grand_Hyatt_Seoul, Guest Experience Expert at Grand Hyatt Seoul, responded to this review

Dear Guest, Thank you for your generous comments about our hotel, especially that our “strength lies in a charming staff and excellent service”. Thank you again and we hope you come back soon. Best regards, Guest Experience Expert

Glasgow, United Kingdom
Reviewed 27 April 2015

I have attended quite a few functions at the Grand Hyatt Seoul, but recently stayed there for 4 nights on business. It is a large hotel right beside Namsan Park and Seoul Tower which makes for a great way to stretch your legs after a day of meetings. The hotel is near to Itaewon, so there are plenty of bars...

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Helpful?
Thank Les F
Grand_Hyatt_Seoul, Guest Experience Expert at Grand Hyatt Seoul, responded to this review

Dear Guest, Thank you for taking the time to comment on your stay at Grand Hyatt Seoul. I especially want to express our appreciation for your comments about the hotel’s location and quality. Thank you again. Please come back and visit us soon for another great stay. Best regards, Guest Experience Expert

Sydney, Australia
Reviewed 26 April 2015 via mobile

The hotel is perched on top of a hill next to the famed Namsan park and offers substantial city views. The hotel is brilliantly appointed across all public areas and within the room. The room itself is a bit cosy( small) but offers all the modcons. The hotel offers a free shuttle to Itaewon and another nearby busy district which...

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Helpful?
Thank S D
Grand_Hyatt_Seoul, Guest Experience Expert at Grand Hyatt Seoul, responded to this review

Dear Guest, We sincerely appreciate that you felt your stay was outstanding and a good value. I am sure that your candid review will help many future guests make an informed decision about where to stay in Seoul. Thank you again for your great words and we look forward to welcoming you back. Best regards, Guest Experience Expert

galway
Reviewed 24 April 2015

We stayed here for a short break before Christmas. Hotel is a super location about 5 min taxi ride from Itaewon which is a very vibrant part of the city full of restaurants and bars. Was also a great location to allow us to explore other parts of the city and do the tour to the DMZ. Rooms are good...

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Helpful?
Thank ghead
Grand_Hyatt_Seoul, Guest Experience Expert at Grand Hyatt Seoul, responded to this review

Dear Guest, Thank you for your generous remarks about our hotel, especially about our view and location. I recommend coming back during the summer season to discover a whole new summer resort experience at Grand Hyatt Seoul. Thank you and we hope to see you again soon. Best regards, Guest Experience Expert

Gurugram (Gurgaon), India
Reviewed 23 April 2015

The hotel is uniquely placed near the upmarket shopping and eating center of Itaewon (about 5-10 minutes by taxi) and beutiful walking trails of Mount Namsan (35 minutes walk on foot). Great food options within the hotel and great service from the staff. Mostly english and korean speaking staff make every effort to make your stay comfortable. It has a...

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Helpful?
Thank gaurshar
Grand_Hyatt_Seoul, Guest Experience Expert at Grand Hyatt Seoul, responded to this review

Dear Guest, Thank you for staying with us and providing great comments about our hotel. We sincerely appreciate your remarks about our excellent location and our proximity to nature and entertainment offerings. Future guests rely on this forum to make lodging decisions and I believe your words will be a great help to them. Thank you again and we hope...

California
Reviewed 22 April 2015

My son and I had the pleasure of staying here in April when the surrounding Namsam park was in full bloom with cherry blossoms. Beautiful! We arrived from the airport on the KAL bus which stops directly at the hotel and were warmly greeted by hotel staff who immediately took care of our bags. At check-in, we had the pleasure...

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Helpful?
Thank parisfornia
Grand_Hyatt_Seoul, Guest Experience Expert at Grand Hyatt Seoul, responded to this review

Dear Guest, Thank you for choosing to stay at Grand Hyatt Seoul and for leaving your comments here regarding your experience. We were very delighted to find that we met your expectations and needs during your stay. We hope you had a pleasant and comfortable stay with us. Once again, we appreciate your constructive comments and look forward to seeing...

London
Reviewed 22 April 2015

Stayed here for 1 night for business. Loved the wood panelling in the hotel, bit 1960s but in a classy way. It is a Hyatt, can't complain on the service. View was great, though you'll need to take a cab to get anywhere (these line up outside the hotel, which makes it easy)

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Helpful?
Thank Ilya B
Grand_Hyatt_Seoul, Guest Experience Expert at Grand Hyatt Seoul, responded to this review

Dear Guest, Thank you for staying at Grand Hyatt Seoul and for leaving your comments on your experience. We were pleased to read your comments, “Stayed here for 1 night for business. Loved the wood panelling in the hotel, bit 1960s but in a classy way. It is a Hyatt, can't complain on the service”. Just for your future information...

Seoul, South Korea
Reviewed 20 April 2015

Grand Hyatt Seoul has great geographical advantages and makes gorgeous night view. This simple reason leads travelers to choose this hotel as a primary option. Also, the size of lobby is marvelous. However, even though this hotel has many advantages, the renovation of guest rooms is required. Some picky quests may not be satisfied with the condition of room. Solicitor.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Seok Hwan C
Grand_Hyatt_Seoul, Guest Experience Expert at Grand Hyatt Seoul, responded to this review

Dear Guest, Thank you for staying at Grand Hyatt Seoul and for your willingness to leave comments on your experience with us. First of all, we would like to show our appreciation for your comments, “Grand Hyatt Seoul has great geographical advantages and makes gorgeous night view. This simple reason leads travelers to choose this hotel as a primary option....

Ottawa, Canada
Reviewed 16 April 2015

this is a great property great location and views.....I stayed two nights but my room was 622 very noisey could hear the phone ringing in the other room...thought at first it was my phone I was offer another room but it was my last night and too late to change....for the cost of this hotel I would ask if the...

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Helpful?
Thank carol w
Grand_Hyatt_Seoul, Guest Experience Expert at Grand Hyatt Seoul, responded to this review

Dear Guest, Thank you for choosing to stay at Grand Hyatt Seoul and for sharing your experience with us here. We are sorry to hear of the inconveniences you experienced during your stay. We sincerely apologize if we caused you any discomfort and for failing to fully meet your expectations. We hope to serve you again with improved services in...

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Staying in Itaewon

Neighbourhood Profile
Itaewon
Neighboring the immense Yongsan American Garrison, Itaewon was once shunned by locals as a seedy, red light district. But within the past few years, Itaewon and its surrounding neighborhoods such as Kyunglidan and Haebangchong have undergone a major revival to quickly become one of Seoul’s hottest areas. Here, trendy international restaurants dot the area alongside hip lounge bars and some of Seoul’s hottest club venues. After dark, Itaewon comes into its own as one of Seoul’s top party scenes. The crowd is a fascinating patchwork of all backgrounds and identities, including a small but thriving Muslim community (centered on Korea’s sole mosque), the LGBT community (with a string of popular bars and clubs), and a wide range of ethnicities and cultures scattered around. Those seeking a quiet respite should head towards the eastern end, in Hannam-dong, which not only has one of Korea’s best art museums, the Leeum Samsung Museum of Art, but plenty of mid-range to upscale restaurants and cafes.
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Paris Grill
The Paris Grill
Cuisines: French, European, Grill
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Grand Hyatt Seoul, in the heart of the nation’s capital, is set amidst 18 acres of beautifully landscaped gardens at the foot of historic Mt. Namsan. Commanding breathtaking views of the Han River to the south and Mt. Namsan to the north, the hotel is only minutes away from the downtown commercial district and within walking distance of Itaewon, one of the city’s renowned shopping areas. The hotel is 70 minutes away from Incheon International Airport, 50 minutes from Gimpo Domestic Airport, 20 minutes from the Samsung-dong business hub, with most all of the city’s key districts within close proximity to the hotel.Hotel accommodations include 601 contemporary, luxuriously designed rooms and suites, using a selection of natural woods and fabrics to create a comfortable, residential ambience. The hotel hosts The Spa and Club Olympus recreation centre, a sanctuary of calm offering spa treatments, indoor & outdoor pools, tennis & squash courts and an ice skating rink.As a “multi-functional lifestyle destination”, cuisine plays a focal role at Grand Hyatt Seoul. The hotel boasts some of Seoul’s most magnificent 11 restaurants and bars, each showcasing its unique style and authenticity. ... more   less 

Additional Information about Grand Hyatt Seoul

Address: 322 Sowol-ro, Yongsan-gu, Seoul 04347, South Korea
Region: South Korea > Seoul > Itaewon
Price Range: $223 - $422 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Seoul 5*
Number of rooms: 601
Reservation Options:
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Also Known As:
Grand Hyatt Seoul Hotel Seoul
Seoul Grand Hyatt
Hyatt Seoul
Seoul Hyatt
Hotel Style:
#14 Business Hotel in Seoul
#22 Spa Hotel in Seoul
#28 Romantic Hotel in Seoul
#37 Luxury Hotel in Seoul
#49 Family Hotel in Seoul
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Seoul staff and other travellers.
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Questions? Get answers from Grand Hyatt Seoul staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wear steel toe capped shoes when going to the bathroom at night.”
 of 5 bubbles snowandmusico, 17 Feb 2017 | Read review
“Get the club level!!”
 of 5 bubbles Trpr1, 16 Feb 2017 | Read review
“Upper floor with city view”
 of 5 bubbles Teikhin, 13 Feb 2017 | Read review
“Choose rooms with N Tower view”
 of 5 bubbles BenM963, 13 Feb 2017 | Read review
“Valet parking is cheaper. Eat outside the hotel, its much more affordable and there are plenty of tasty choices five minutes away.”
 of 5 bubbles 389shanan, 3 Feb 2017 | Read review
5 of 5