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Lotte Hotel Seoul

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Lotte Hotel Seoul
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3,101 Reviews from our TripAdvisor Community

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Showing 1,289: English reviews
Jakarta, Indonesia
Reviewed 28 June 2013

We, a family of 6 adults n 2 children, stayed in early June 2013 for 10 nights. Although the price was quite pricey but it definitely worth every won spent because the location was very strategic. Lotte Dept Store was linked with the hotel, walking distance to Myeongdong, and 10 mins by taxi to Doota. We stayed in the new...

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Helpful?
1Thank Lina Halim
worldbest2018, 프론트 매니저 at Lotte Hotel Seoul, responded to this review

Dear. Lina Halim Thank you for staying Lotte Hotel Seoul with your family and posting a great review on TripAdvisor! We are happy to learn that you had a wonderful stay with us, enjoying the well equipped guest rooms and central location which allows our guests enjoy the heart of Seoul. It is always good to know our guests were...

Houston, Texas
Reviewed 25 June 2013

Fantastic location, great service, nicely renovated main wing and new wing also grand. Great bar - unexpected (and a bit out of place) DJ in what is an elegant bar on top floor of the new wing. Pretty hip. Room slight on the small size but very clean, modern, and comfortable. Metro stop underneath the hotel, AMAZING shopping all around-...

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Thank TA209
worldbest2018, 프론트 매니저 at Lotte Hotel Seoul, responded to this review

Dear. TA209 Thanks for your great commentary which always is encouragement for us to keep our service better for our customers. It is honorable to read that you liked our location right middle of Seoul center area and also enjoyed the great bar(Pierre Gagnaire Bar) located on the top floor of new wing. Lotte Hotel Seoul will continue to provide...

San Antonio TX
Reviewed 23 June 2013

We stayed at the Lotte in Seoul for four nights twice during our recent trip to Korea; specifically, at the Club level in the main wing. From Inchon, you can take the KAL (even if you didn't fly KAL) bus for about $15 right to the hotel. It'll take about 60 to 90 minutes and is very comfortable. The Lotte...

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3Thank Tim S
KSimonKim, 프론트 매니저 at Lotte Hotel Seoul, responded to this review

Dear tsaltmarsh Thank you for staying with us and taking your precious time to post good review. Your kind words are not only helpful for other travelers on Trip Advisor, but also gratefully encouraging all of us. We are very delighted to learn that you liked our central location and enjoyed our comfortable and well-equipped guest room. As you have...

Los Angeles, California
Reviewed 18 June 2013

The Lotte Hotel was great! I was in Seoul for a short business trip. I am glad stayed at this hotel. It conveniently located near the subway and attached to a shopping mall. The room and bathroom were clean. I think the bathroom could use more light, but other from that no complaints. The customer service was excellent. The most...

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Thank newyork8losangeles
worldbest2018, 프론트 매니저 at Lotte Hotel Seoul, responded to this review

Dear newyork8losangeles. Thanks for your great commentary which always is encouragement for us to keep our service better for our customers. It is honorable to read that you liked our location right middle of Seoul center area and also enjoyed the service provided by our well trained staff. We are currently more putting our efforts on the general quality of...

Reviewed 18 June 2013

I've stayed in lotte Seoul 2 years ago, the hotel locate in Myeong Dong area which is CBD area of Seoul. the hotel combined with a big shopping mall-Lotte shopping mall and a large duty free shop and supermarket which pleased many shopping lover. you can go the mall directly throght pass from lobby, very convenience. the opposite the hotle,...

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Thank Fish_Ting
worldbest2018, 프론트 매니저 at Lotte Hotel Seoul, responded to this review

Dear Fish_Ting First of all, thank you for staying with us and sharing your experience with other travelers on Trip Advisor. Your kind words are of the greatest encouragement to all of us. We are happy to learn that you had a wonderful stay with us, enjoying the well equipped guest rooms & central location which allows our guests enjoy...

Hong Kong, China
Reviewed 15 June 2013

RECOMMENDED: This is a large hotel located in a busy area with a Lotte dept store next door. There is plenty of restaurant choices just outside the hotel. The hotel has an expansive lobby and is very ornate. Popular with local political functions (but who cares). There is an old part and the new wing part (with 2 different receptions,...

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1Thank roadwarrior30
KSimonKim, 프론트 매니저 at Lotte Hotel Seoul, responded to this review

Dear. roadwarrior 30 Thank you for staying with us and sharing your experience with other travelers on Trip Advisor. It is our honor to learn that you were staying with us. We always try hard in every possible way to exceed our guests' expectation. . We are always open to all comment which will always encourage us to satisfy our...

Hong Kong, China
Reviewed 12 June 2013

Stayed on business for a week in May. Checkin/checkout was flawless. Had a room in in the main wing (stayed in New wing in the past but room was dated, despite the name of the wing) - room was small but decor was updated, nice, clean and cozy. Had no complaints. Everything worked. Staff was friendly, efficient and helpful. Enjoyed...

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1Thank Prickycritic05
worldbest2018, 프론트 매니저 at Lotte Hotel Seoul, responded to this review

Dear. pickycritic05 Thanks for your great commentary which always is encouragement for us to keep our service better for our customers. We are happy to learn that you had a wonderful stay with us, enjoying the well equipped guest rooms and our new modern gym. The gym, sauna, pool areas had just been renovated and have good facilities. Actually, it...

Singapore, Singapore
Reviewed 10 June 2013

Stayed at the Lotte Hotel Seoul from 29 May to 2 June 2013. This was the second leg of our vacation after Jeju. The hotel is about 40 minutes from Gimpo Airport by taxi. Our room was not ready because we arrived at the hotel early. So we left our bags with the bell desk before heading out for lunch....

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1Thank ooFlaneryoo
worldbest2018, 프론트 매니저 at Lotte Hotel Seoul, responded to this review

Dear. ooFlaneryoo Thank you for staying Lotte Hotel Seoul and posting a great review on TripAdvisor! We are very appreciative and very grateful to you. Your kind words are of the greatest encouragement to all of us. We are happy to learn that your stay has been pleasant, and you enjoyed our location, facility, even the amenities. Lotte Hotel Seoul...

New York City, New York
Reviewed 8 June 2013

Service: Great service. Check-in was smooth and people knew what they were doing in this place. Professional. Value: Average. It wasn't too expensive, but I never got the impression I was getting a crazy deal anywhere. Sleep Quality: Very good. The bed was very nice. Cleanliness: Very well maintained, albeit a little dated, perhaps? Location: I only went to Seoul...

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1Thank TheEveningPaper
worldbest2018, 매니저 at Lotte Hotel Seoul, responded to this review

Dear TheEveningPaper Thanks for your great helpful comment which has informed us of all our strength and weakness. All those comments are so invaluable, as they give us chance to make up for our drawbacks and eventually encourage us to reach guests' full satisfaction. We are so happy to learn that you liked our location, service and bed. And also...

Singapore
Reviewed 7 June 2013

Nothing to complain about, except the pool and gym is under renovation, so off limits. Location, room, facilities, service are as expected. The challenge then is really to exceed expectations! Only issue and probably personal - didn't sleep too well with the pillows.

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Thank mightyleftfoot
worldbest2018, 매니저 at Lotte Hotel Seoul, responded to this review

Dear. mightyleftfoot First of all, thank you for staying with us and sharing your experience with other travelers on Trip Advisor. It is our honor to learn that you were staying with us and have those great suggestions. We always try hard in every possible way to exceed our guests' expectation. It is sorry that you didn't get informed about...

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Main Wing Deluxe Room (93)
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Lotte Hotel Seoul, Korea's 5 star best luxury hotel, is conveniently located in the heart of Seoul's central business district near Myeongdong and features two hotels - Main Building and New Wing - boasting 1,120 guest rooms combined. Our Seoul hotel is easily accessible by public transportation. Additionally it is near the city hall and public offices, businesses and attractions for tourism such as Namdaemun market, Myeong-dong, Insa-dong, Gyeongbokgung and Deoksugung. Lotte Hotel Seoul is a perfect hotel of 5 star hotels in Seoul for your tourism providing luxurious accommodation options designed by 4 world's leading design firms. Also, it is the premier luxury hotel for inviting VIP clients such as national guests as New Wing operates a three-Michelin star restaurant, Pierre Gagnaire. Lotte Hotel is also preferred by many VIPs and leaders from different countries as Korea's representative hotel holding the largest number of international events and cultural festivals. Experience ultimate comfort and unbeatable luxury in the center of Seoul. Choose Korea's best hotel, Lotte, for your exclusive stay. ... more   less 

Additional Information about Lotte Hotel Seoul

Address: 30 Eulji-ro, Jung-gu, Seoul 04533, South Korea
Region: South Korea > Seoul
Price Range: $263 - $389 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Lotte Hotel Seoul 5*
Number of rooms: 1120
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Hotels.com, Ctrip TA, Priceline, Agoda, Cheap Tickets and Jetsetter so you can book your Lotte Hotel Seoul reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Seoul Lotte Hotel
Hotel Style:
#3 Business Hotel in Seoul
#4 Romantic Hotel in Seoul
#6 Spa Hotel in Seoul
#11 Luxury Hotel in Seoul
#23 Family Hotel in Seoul
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Questions & Answers

Here's what travellers have asked, with answers from Lotte Hotel Seoul staff and other travellers.
59 questions
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Questions? Get answers from Lotte Hotel Seoul staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“good service”
 of 5 bubbles sungjungk, 27 Mar 2017 | Read review
“Club lounge rooms not worth the premium”
 of 5 bubbles PacificBlackBird, 18 Mar 2017 | Read review
“New wing is where you should be”
 of 5 bubbles SheharyarA, 5 Mar 2017 | Read review
“Avoid near the lifts.. as people like to chat to wait for the lifts. Avoid Saturdays if you can help it, protest has been going on... which I respect that the surrounding roads are closed. ”
 of 5 bubbles , 4 Mar 2017 | Read review
“Include a breakfast in your accomodation”
 of 5 bubbles randyorpilla, 27 Feb 2017 | Read review
5 of 5