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Sheraton Seoul Palace Gangnam Hotel

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#87 of 456 Hotels in Seoul
Certificate of Excellence
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Sheraton Seoul Palace Gangnam Hotel
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433 Reviews from our TripAdvisor Community

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Showing 225: English reviews
San Francisco, California
Reviewed 6 days ago NEW

This hotel is located right in the heart of Gang-nam section of Seoul, south of Han River. Just across the street, there is JW Marriott Hotel, the most expensive, ritchy upscale hotel in Gangnam, and its adjacent Sin Se Gye department store which has eatery featuring 10+ restaurants from Korean, Japanese, Chinese, and Noodle shop. The hotel itself is very...

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Helpful?
Thank Hawaiiantraveler911
Geoje, Gyeongsangnam-do, South Korea
Reviewed 2 weeks ago

I have been looking for a pet friendly hotel for some time. They are difficult to find in Seoul. Most are budget or the W hotel which is overpriced and not in a great location. When I visit Seoul I often have to leave my little dog at home. I booked online through SPG and was able to get an...

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Helpful?
1Thank Jennifer M
ThePalaceHotelSeoul, General Manager at Sheraton Seoul Palace Gangnam Hotel, responded to this review

Dear Jennifer M, Thank you so much for sharing your detailed review of our hotel, we are sure other travelers who travel their dogs will find this helpful. It certainly sounds like you enjoyed your stay with our pet amenities, guest room condition, friendly service, and convenient location. Your kind words has been shared with all our team members, specially...

Malaysia
Reviewed 3 weeks ago

Arrived at Incheon airport at approximately 3.30pm and by the time i stored my luggages and rented wifi (4 days 28900krw), it was 4pm and decided to take a taxi to the hotel instead as we are a family with 2 young children. We told that guys manning at the taxi area that we were heading to Sheraton Palace Gangnam...

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Helpful?
3Thank travelbunny0306
ThePalaceHotelSeoul, General Manager at Sheraton Seoul Palace Gangnam Hotel, responded to this review

Dear travelbunny0306, Thank you for choosing Sheraton Seoul Palace Gangnam as your accommodation during your trip to Seoul. We appreciate your kind comments and it is glad to learn how our guests had comfortable stay with us and enjoying our room amenities and facilities, and a variety of dining options around the hotel such as Seorae Village. You can be...

Riverside, California
Reviewed 3 weeks ago

You can find everything you may expect at Sheraton here.....except for a proper closet. Everything is fine in this hotel, yet its closet size is awfully small. I hung a pair of suit and dress pant, then pretty much no space for coat or shirt. If you are a casual traveler, it would be fine. Yet, if you must wear...

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Helpful?
Thank JP P
ThePalaceHotelSeoul, General Manager at Sheraton Seoul Palace Gangnam Hotel, responded to this review

Dear JP P, Thank you for choosing Sheraton Seoul Palace Gangnam and sharing your review with us. I am pleased to learn that our room was so convenient for your needs and appreciate your kind compliment on this. Your concerns relating to the closet, I took a note of your comments, which has been an opportunity for us of our...

Busan, South Korea
Reviewed 3 weeks ago

Very smart rooms with everything you would want including a map of the area with restaurants and things to do. Would probably stay again. Only negative is that breakfast was 36+ USD. At a luxury resort that I stayed in when in Vietnam the breakfast for an adult was 9.90 USD and was much better. But Korea is a more...

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Helpful?
Thank Brits_In_Busan
ThePalaceHotelSeoul, General Manager at Sheraton Seoul Palace Gangnam Hotel, responded to this review

Dear Brits_In_Busan, Thank you for staying at Sheraton Seoul Palace Gangnam and for taking the time to place your great review on Tripadvisor. I am very pleased to know that you enjoyed our hotel's smart rooms featuring everything our guest needs. Regarding the price of breakfast buffet, please kindly be informed that we are continually benchmarking with other five star...

Jakarta, Indonesia
Reviewed 4 weeks ago via mobile

I stayed at Sheraton Palace Gangnam Seoul from 1 - 6 Dec 2016 with my sister. First impression when i just arrived at the hotel was the very helpful and attentive staffs at concierge and front office. The room is not spacious but clean enough. Only minor notes about the make up room, the housekeeping staff in charge should be...

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Helpful?
Thank SueLin83
ThePalaceHotelSeoul, General Manager at Sheraton Seoul Palace Gangnam Hotel, responded to this review

Dear SueLin83, Thank you for taking the time to complete such a constructive review regarding your experience at Sheraton Seoul Palace Gangnam. We appreciate the positive comments that you have shared about our attentive staffs and cleanliness of the room, however, please accept my sincere apologies regarding the sub-par experience during your stay at the hotel. As for your note...

Rochester Hills, Michigan
Reviewed 4 weeks ago

This hotel was chosen for us due to it's close proximity to the Seoul Arts Center. Newly renovated and re-branded as a Sheraton, this hotel had everything we needed. We were on the Club floor and the price was not out of line with other hotels in major downtown cities around the world. The room was very nice with a...

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Helpful?
1Thank Anne P
ThePalaceHotelSeoul, General Manager at Sheraton Seoul Palace Gangnam Hotel, responded to this review

Dear Anne P, Thank you for your recent stay with us at Sheraton Seoul Palace Gangnam and leaving us with your most valuable feedback. We highly appreciate your great compliments on our location, a room with wonderful view, useful in-room equipment and meal options at Sheraton Club that assists our guests with convenience. It is always a great pleasure receiving...

Pune, Maharashtra, India
Reviewed 4 weeks ago via mobile

Nice hotel good food except SPG Gold do not get an upgrade or club access which is a little surprising. Overall stay was satisfactory food was good in the Japanese restaurant. No milk/creamer in the room again surprising for an SPG property.

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Helpful?
Thank Rohit_Kapur
ThePalaceHotelSeoul, General Manager at Sheraton Seoul Palace Gangnam Hotel, responded to this review

Dear Rohit_Kapur, Thank you for taking the time sharing your constructive feedback which help us monitoring our services and facilities. While I am pleased to know that you generally enjoyed your stay with us and were satisfied with the quality of food at our Japanese restaurant, I was extremely disappointed to learn that we did not extend our usual caring...

Reviewed 17 December 2016 via mobile

Nice and clean would recommend to friends. Drinks are expensive and super small. Good location in the city. Great stay if going to the Art Center. A million places to eat near by and tons of coffee shops.

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Helpful?
Thank Anne M
ThePalaceHotelSeoul, General Manager at Sheraton Seoul Palace Gangnam Hotel, responded to this review

Dear Anne M, Thank you for taking the time to share your experience with us at Sheraton Seoul Palace Gangnam Hotel. We are so pleased to learn how you enjoyed our hotel with its cleanliness, and especially of the convenient location. As you kindly mentioned, our hotel is located near Seoul Art Center, easily so that we can offer guests...

London
Reviewed 12 December 2016

The hotel is well located in downtown, close to business areas and night life, as well as shopping areas. An easy journey in from Incheon Airport. The higher floors have a nice view across the city. Lovely rooms with free WiFi. Nice friendly staff with most speaking good English language, although there are a few staff with limited English language...

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Helpful?
1Thank GordonBennettLdn
ThePalaceHotelSeoul, General Manager at Sheraton Seoul Palace Gangnam Hotel, responded to this review

DearGordonBennettLdn, I greatly appreciate the time you have taken to share your experience at Sheraton Seoul Palace Gangnam Hotel. It is truly heartwarming to know that you had an enjoyable stay in our comfortable room with free WiFi and nice view, friendly staff, and our convenient location as it's the first stop of Airport Limousine from Incheon Airport. As you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
Official Description (provided by the hotel)
Experience exquisite and world-class service only fit for Sheraton's reputation at Sheraton Seoul Palace Gangnam (previously The Palace Hotel Seoul) at the heart of cultural trends and business districts. Sheraton Seoul Palace Gangnam is located near government offices such as courts and prosecutor's offices, international convention centers including COEX and SETEC, Seoul Arts Center, Central City, Seoul St. Mary's Hospital, and more. It offers guests a quality, cultural experience and safe retreat. With subway lines 3, 7, and 9 nearby, which connect to key tourist sites throughout Seoul, and a nationwide bus terminal just five minutes away, guests have easy access to business, shopping, touring, and leisure. With its convenient location, Sheraton Seoul Palace Gangnam is ideal for holding small business meetings, seminars, weddings and conferences with nine different banquet halls including two grand ballrooms. Visitors can recharge in the hotel's 341 rooms including 22 suites, Club Lounge, fitness center with advanced equipment, indoor swimming pool with an expansive view, world-class spa, and other renovated facilities. The hotel offers the finest cuisine with four restaurants including famous Japanese restaurant "TA BONG" and Chinese restaurant "SUH GOONG" in addition to nearby restaurants and trendy tourist spots such as Seorae Village, Itaewon, and Garosugil. As Gangnam's first luxury hotel, Sheraton Seoul Palace Gangnam provides a special experience that you will remember through its innovative and detailed service with a systematic expertise that belongs to Sheraton's brand and long history. ... more   less 

Additional Information about Sheraton Seoul Palace Gangnam Hotel

Address: 160, Sapyeong-daero, Seocho-gu, Seoul 06578, South Korea
Region: South Korea > Seoul
Price Range: $145 - $247 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Seoul Palace Gangnam Hotel 5*
Number of rooms: 345
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Starwood APAC, Booking.com, Priceline, Cheap Tickets, Ctrip TA, Agoda and Travelocity so you can book your Sheraton Seoul Palace Gangnam Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#26 Spa Hotel in Seoul
#36 Business Hotel in Seoul
#55 Luxury Hotel in Seoul
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Seoul Palace Gangnam Hotel staff and other travellers.
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Questions? Get answers from Sheraton Seoul Palace Gangnam Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for the Sheraton Club floor!”
 of 5 bubbles annep807, 22 Dec 2016 | Read review
“Higher rooms have a nice view over the city. Great Club Lounge but only serves complimentary food and drink at certain times.”
 of 5 bubbles GordonBennettLdn, 12 Dec 2016 | Read review
“Rooms on the south side are quieter, North side have better view”
 of 5 bubbles edirisinghe52, 8 Nov 2016 | Read review
“this is not for business”
 of 5 bubbles Hazycheung, 7 Nov 2016 | Read review
“Executive Level, floors 10 to 12.”
 of 5 bubbles michaelsZ3438BS, 4 Oct 2016 | Read review
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