Dusit Thani Lakeview Cairo

Dusit Thani Lakeview Cairo

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Dusit Thani LakeView Cairo
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About

4.5
#1 of 202 hotels in Cairo
4.3 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.3 of 5 bubbles
Value
An oasis of greenery in the heart of New Cairo, Dusit Thani Lake View Cairo brings a taste of gracious Thai hospitality to the center of Egypt. Conveniently situated near Cairo International airport, the hotel enjoys pride of place in New Cairo’s Fifth Settlement in close proximity to the main roads that lead to major attractions, including the Pyramids, Sphinx, Citadel and Egyptian Museum. Guests are welcomed with elegant rooms and suites, three outdoor swimming pools, a fitness center, world-class spa and an array of fine dining options spanning a world of tastes and flavours.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Kids stay free
Children's playground
Wifi
Paid internet
Pool / beach towels
Adult pool
Outdoor pool
Heated pool
Plunge pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Swimup bar
Poolside bar
Children Activities (Kid / Family Friendly)
Kids pool
Kids' outdoor play equipment
Highchairs available
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Head massage
Massage
Neck massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Walk-in shower
Soundproof rooms
Bathrobes
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Park View
Romantic
Languages Spoken
English, French, Spanish, Arabic and 1 more

Location

El Tesseen Street, Cairo 11835 Egypt
Name/address in local language
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 48 out of 100
48
Cairo Intl Airport
13.3 km
See all flights
4.5
4.5 of 5 bubbles4,587 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Nestled conveniently close to business hubs and Festival City Mall, Dusit Thani Lakeview Cairo garners praise for its ideal location. The hotel's service is frequently lauded for its professionalism and warmth, with a commitment to personalized care. While the rooms are commended for their space and modern features, there's a hint that they may need refreshing. The array of dining options and overall amenities contribute to a luxurious experience, offering what many consider good value. Guests are charmed by the cozy atmosphere and impressed with the hotel's cleanliness and aesthetic appeal.
Location
Convenient
Atmosphere
Inviting
Rooms
Spacious
Value
Expensive
Cleanliness
Immaculate
Service
Attentive
Amenities
Lavish

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4,587Reviews40Q+A100Room tips
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Detailed Reviews
HBH Travelers wrote a review May 2023
7 contributions1 helpful vote
Hotel's Favourite
5.0 of 5 bubbles
Great hotel for business or holiday, spacious, clean and breakfast is full of options with staff serving you always with a smile.

A special tank you to Mr. Wahed serving during breakfast hours, he remembers the guests serving them with their favorite cup of coffee or tea and has a brief chat asking you about your stay and if he could do something to make it better.

My 1 month stay in this hotel was pleasant and made me feel home away from home.
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Date of stay: May 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rady Rady, General Manager at Dusit Thani Lakeview Cairo
Responded May 22, 2023
Dear Valued Guest Greetings from Dusit Thani Lakeview Cairo I highly appreciate your respected feedback We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience. Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future. Warmest regards, Rady Rady General Manager
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williebafc wrote a review Feb 2020
Bangkok, Thailand57 contributions13 helpful votes
4.0 of 5 bubbles
Stayed in Dusit Thani for 7 nights during a business trip to Cairo and I was impressed by all aspects of the hotel during my stay . Reception staff were pleasant and helpful , the room was spacious with an outside terrace leading to the pool .

It was a bit cool in January to try out the pool but it looked nice with plenty of sun loungers available . Big double bed with tea and coffee making facilities and a complimentary soft drinks mini bar ! Large bathroom with a bath and cascade shower and the room was kept beautifully clean by the housekeeping staff .

A varied selection of restaurants are present within the hotel but I only sampled the Thai ( genuine Thai food presented by Thai national staff ) and the main restaurant which serves a buffet selection each breakfast and evening .

The Thai food was excellent and the staff typically Thai with their friendliness and smiles and the breakfast and evening buffets were very tasty and varied . Again , the staff in this restaurant were very friendly and helpful .

Concierge desk assisted me with a trip to the Pyramids through a travel agent , he did all the booking and organising so perfect for me . Possibly a little bit pricy but picked up at the hotel , driven to just outside the Pyramids entrance , picked up a personal guide who accompanied me to pay for entry ( included in price ) and any extra costs , for instance entry into the Great Pyramid .

The guide was very knowledgeable and stayed with me for the duration of my time there and also took me to a local shop where I saw the process of paper making using papyrus. Tour driver then dropped me back off at the hotel , total time was 3 hours .

All in all , an excellent hotel to stay in a modern part of Cairo . Highly recommended.
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DTLCairo, General Manager at Dusit Thani Lakeview Cairo
Responded Feb 4, 2020
Dear Valued Guest, Thank you for your stay with us and for sharing your experience. We are extremely pleased to hear that you have enjoyed your stay. We will be entirely delighted to welcome you back at the soonest. Warmest regards, Rady Rady General Manager
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
Noha A wrote a review May 2022
1 contribution
5.0 of 5 bubbles
Me and my family spent all Eid days at Dusit. We are repeat guest and if I count as far as I remember it is almost the 30 the time. This time the price of the room that we take everytime was very high but honestly we felt every pound we pay in the wonderful service and room and food. People were serving is in passion and want to make us so happy. Around pool the life guard was taking very good care of our kids, people working to clean the room all time ask if we need anything to make us happy. Thanks to Dusit time and thanks to farag and Mohamed and manager Nesrinne they were so kind and professional.
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rady Rady, General Manager at Dusit Thani Lakeview Cairo
Responded May 9, 2022
Dear Valued Guest Greetings from Dusit Thani Lakeview Cairo I highly appreciate your respected feeddback We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience. Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future. Warmest regards, Rady Rady General Manager
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Raadiyah Emam wrote a review Jul 2020
England, United Kingdom73 contributions19 helpful votes
2.0 of 5 bubbles
Great property especially with the new renovations but it has no soul. Incompetent, untrained and dishonest staff members.

An item of mine went missing after housekeeping had been for turn down service and after an hour of frustration the item was returned to me with the excuse it was taken accidentally.

That item I only missed because I required to use it immediately . I dread to think what else I may Have missed .

This is not the first time I’ve lost items at this Hotel but it’s the first time I got it back.

It’s a shame because even though Tao is on the same premises , the service level and standard is chalk and cheese .

Tao has the most magnificent team and is the best in the hotel when it comes to service excellence and of course quality of food and service .

Breakfast on this vacation was rather pleasant . Tamer & Haytham and the team who looked after me and my girls were really great . Tamer has Exceptional attention to detail which is a great bonus especially In the hospitality industry.

I would not recommend Dusit Thani Lakeview in Cairo , Egypt at this stage because I am so disappointed. I would have expected a bit more flexibility , commitment to service excellence and to their paying clients

If you do decide to stay., I suggest you keep your doors locked or the duration of your stay and make your own beds or be present during your turn down service .

The Breakfast team ❤️❤️ if it wasn’t for YOU or My favorite Tao team ,Sadly this time I would be rating the Dusit Thani in Egypt
a minus 🎀
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Date of stay: July 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rady Rady, General Manager at Dusit Thani Lakeview Cairo
Responded Jul 27, 2020
Dear Ms. Raadiyah, We appreciate you taking the time to review our hotel. We would like to clarify your specific situation and make things right. We have tried reaching out to your good self, unfortunately with no luck from our end. If you would please contact our Rooms Director, Mr. Hisham Abd El Ghaffar at hisham.abdelghafar@dusit.com or provide us with an alternate contact number. We hope this reaches you in time if you would be willing to give us a chance to turn your experience around. Graciously yours, Rady Rady General Manager
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Yara S. wrote a review Sep 2021
Cairo, Egypt231 contributions287 helpful votes
3.0 of 5 bubbles
I stayed once in Dusit 5 years ago and my stay was perfect and luxurious: the housekeeping, breakfast and pool staff were great. This time I can sense a significant deterioration: I initially booked a patio room at the lake house, the view was nice but the bathroom door and something else in the bathroom needed fixing. The room also didn’t have light curtains, which meant that I either I am completely exposed while in the room or I shut down natural light. We called in-room dining to order lunch and as soon as I spoke Arabic the guy started talking to me like I’m ordering food from a restaurant in a popular area, addressing me with “ya basha “

Mohamed at the reception was really helpful and moved me to a regular room, which was really nice, but didn’t have the amenities for a double occupancy although my booking was double (same happened with my initial room). I had to call housekeeping to bring more towels and toiletries. The next day when housekeeping made the room, they didn’t take out the trash in the bathroom or the bedroom area, and they removed hand and face towels all together, so I needed to call again to bring them back and take the trash.

Breakfast was average, both in the restaurant and in room service. Nothing close to what was available in my first visit.

The room itself was really nice, and the spa still has its charm and worth every penny. There is a decline in service for sure and in the attitude of staff in general, so I wouldn’t go there again, but definitely visit the spa, and of course Tao the restaurant which is still keeping its quality.
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Date of stay: September 2021Trip type: Travelled as a couple
Room Tip: Don’t expect a luxurious stay. Book here only if you’re looking for an average hotel without an...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rady Rady, General Manager at Dusit Thani Lakeview Cairo
Responded Sep 9, 2021
Dear Ms. Yara Greetings from Dusit Thani Lakeview Cairo I highly appreciate your respected feedback. We do apologize for the inconvenience occurred during your stay, rest assured that your comments were noted with the needed corrective measures to avoid having such incidents in the future. Looking forward to welcome you back in Dusit Thani Lakeview Cairo in the near future. Warmest regards, Rady Rady General Manager
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Sheila Ouda wrote a review Oct 2021
4 contributions36 helpful votes
1.0 of 5 bubbles
Our 'Final' Dusit Thani Stay

My wife and I stayed for 2 nights in their One Bedroom Apartment. We had requested a high floor for our room, our receptionist "Hazem" placed us on the 1st floor (out of 5). We asked for a 'lake' view, they placed us on the main service corridor for their waiters.

Our first night we went to Dusit's superb restaurant Tao which is by far the best thing about Dusit Thani. That we enjoyed.

The 2nd night was the problem. A loud wedding ceremony right in front of our balcony of about 100 people, from 7pm to 11pm. Then of course 2 hours of cleaning and sweeping and removing noisy metal chairs all the way up till 1am.

Not only that, during the wedding we see they've placed an entire BUFFET right underneath our balcony (Literally).

I cannot express how disappointed I was with our stay even though I had always held Dusit Thani in high regard. I am confident we will never return for a stay, perhaps only the occasional dinner at Tao.
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Date of stay: October 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rady Rady, General Manager at Dusit Thani Lakeview Cairo
Responded Oct 19, 2021
Dear Mr. Seif Greetings from Dusit Thani Lakeview Cairo Thank you for your time sharing your review, we are very sorry for the inconvenience occurred during your stay, we have tried to get in contact with your good self but we did not manage to reach you, rest assured that your comments were taken into consideration with the corrective measures to avoid such incident to happen in the future Looking forward to welcoming you back at Dusit Thani Lakeview Cairo Graciously yours, Rady Rady General Manager
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Hollie M wrote a review May 2021
Toronto, Canada1 contribution1 helpful vote
5.0 of 5 bubbles
Great restaurant & nice atmosphere. We had an amazing experience at Straight Kitchen: the food was absolutely delicious! My wife had the grilled king prawns and I had the 300g rib eye, both were cooked to perfection, very tender and full of flavor. I cut my steak with a butter knife. Our sides were also delicious, presented artistically and not oily or buttery.

The staff are very good, special thanks to Moustafa Magdy for his amazing service.
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Date of stay: May 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rady Rady, General Manager at Dusit Thani Lakeview Cairo
Responded May 23, 2021
Dear Esteemed Guest, Thank you for taking the time to review Dusit Thani Lakeview Cairo Hotel. It is our pleasure knowing that our scrumptious food taste, hospitable staff members and gracious service have met your expectations. We will be looking forward to welcoming you back soon to try out more from out Straight Kitchen Menu. Graciously yours, Rady Rady General Manager
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Nancy ab wrote a review Sep 2021
2 contributions
5.0 of 5 bubbles
Always our favorite place to destress. Used to visit with my husband and it was great to come again with our kids this time. Special thanks to the highly hospitable, professional and cheerful staff in reception, room service and housekeeping.

Thank you Mr.Mostafa magdy, Mohamed Soliman and Ahmed desoky in straight kitchen restaurant for your great hospitality. The quality of food was perfect. The kids loved their pizza and we really enjoyed dining there. Definitely gonna come back insh'Allah. This hotel always amazes me by achieving very high standards and sticking to them.
Thank you all 😊
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Date of stay: September 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rady Rady, General Manager at Dusit Thani Lakeview Cairo
Responded Sep 30, 2021
Dear Valued Guest Greetings from Dusit Thani Lakeview Cairo I highly appreciate your respected feedback. We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience. Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future. Warmest regards, Rady Rady General Manager
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Report response as inappropriate
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aayushrivastava wrote a review Oct 2020
Dubai, United Arab Emirates411 contributions323 helpful votes
4.0 of 5 bubbles
I stayed here just for 2 nights, in January 2020. I have stayed in Cairo in multiple hotels and Dusit Thani was not the best of the lot. We chose it only because it was close to our office. Lobby was grand, pool and rooms seemed to have been renovated recently but for some reason, my room was in a basement floor with zero views. Breakfast buffet had the usual Egyptian staples but not a lot of international options. Check-in was smooth, complimentary late check-out was provided and drop to the airport was smoothly arranged.
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Date of stay: January 2020
4.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: Ask for rooms with 'lake view' if there is such a thing
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rady Rady, General Manager at Dusit Thani Lakeview Cairo
Responded Oct 31, 2020
Dear Esteemed Guest, Thank you so much for taking the time to share your experience at our hotel. We are glad that you have shared such constructive feedback with us, and we will make sure to share your respective concerns with our management team; for further improvement and future successes. It was a pleasure hosting you at our hotel, and looking forward to welcoming you back soon. Graciously yours, Rady Rady General Manager
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Amr W wrote a review Jul 2021
Cairo, Egypt10 contributions2 helpful votes
1.0 of 5 bubbles
First we booked day use we arrived to found the room not even pool view and on 3rd floor and the main concept of day use is to enjoy the pool and to have quick access,
Then i just called because we booked massage session at 5pm and the checkout should be at 6 pm i called to extend the checkout time little bit but they refuse the hotel is not fully booked or even any one will enter the room at 6 pm .

The conclusion they are not flexible at all with very easy request.
Will not come here again
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Date of stay: June 2021Trip type: Travelled with friends
Room Tip: Not come here
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rady Rady, General Manager at Dusit Thani Lakeview Cairo
Responded Jul 14, 2021
Dear Valued Guest Greetings from Dusit Thani Lakeview Cairo First of all allow me to thank you for the time spent to share your feedback, We feel sorry for the misunderstanding that took place during your stay and hope this incident does not hold you back from coming to our hotel Looking forward to welcoming you back at Dusit Thani Lakeview Cairo Graciously yours, Rady Rady General Manager
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Answer from gina D
6 contributions1 helpful vote
Hello , I don't know exactly but I think single and double room is the same rate but you will pay City tax and breakfast for the extra person that's all and it's better to send mail to the hotel to make them prepare a proper room for two with nice view try to ask to have your room view on the main pool Have a nice trip
Paul S wrote a tip Jun 15
24 contributions
5.0 of 5 bubbles
"Book in advance, travel guides is a must when exploring pyramids and museums."
Read full review
Mohammad A wrote a tip Jun 10
1 contribution
5.0 of 5 bubbles
"Pool is huge and was pretty much empty. "
Read full review
Soufi S wrote a tip Jun 9
1 contribution
5.0 of 5 bubbles
"Very recommended place "
Read full review
Geraldine G wrote a tip Jun 9
Singapore, Singapore8 contributions2 helpful votes
5.0 of 5 bubbles
"Towels pool furnished . Hair dryer. 3 pools. "
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Osama N wrote a tip Jun 4
1 contribution
5.0 of 5 bubbles
"Amazing"
Read full review
Not the right property for you?
There are more places to choose from in the Cairo area.
PRICE RANGE
C$371 - C$427 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
dusit thani lakeview cairo hotel cairo
LOCATION
EgyptCairo GovernorateCairo
NUMBER OF ROOMS
449
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Dusit Thani Lakeview Cairo - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Dusit Thani Lakeview Cairo
Which popular attractions are close to Dusit Thani Lakeview Cairo?
Nearby attractions include Picasso East art gallery (1.2 km), Arabisque Mall (0.9 km), and Ava Club (0.4 km).
What are some of the property amenities at Dusit Thani Lakeview Cairo?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Dusit Thani Lakeview Cairo?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Dusit Thani Lakeview Cairo?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Dusit Thani Lakeview Cairo?
Yes, a parking garage and valet parking are available to guests.
What are some restaurants close to Dusit Thani Lakeview Cairo?
Conveniently located restaurants include LEXIE'S, Tao, and Brunch & Cake Lake View.
Are there opportunities to exercise at Dusit Thani Lakeview Cairo?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Dusit Thani Lakeview Cairo have airport transportation?
Yes, Dusit Thani Lakeview Cairo offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Dusit Thani Lakeview Cairo?
Yes, dry cleaning and laundry service are offered to guests.
Does Dusit Thani Lakeview Cairo offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Dusit Thani Lakeview Cairo?
The staff speaks multiple languages, including English, Spanish, French, Thai, and Arabic.
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