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Novotel Cairo El Borg

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Novotel Cairo El Borg
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615 Reviews from our TripAdvisor Community

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Showing 415: English reviews
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Reviewed 2 days ago NEW

The pictures online look nothing like what we found when we arrived. The entire facility needs remodeling. It was apparent that the hotel is not regularly cleaned. Carpet was stained and peeling away from the walls. Bathroom fixtures in the rooms were covered wildew and the rooms smelled moldy. Staff's attempt to "fix" the issues consisted of dparying air freshener....

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Helpful?
Thank Andrea L
Jordan
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago via mobile

I booked the novotel because its the nearest hotel to the opera As i had to attend a concert for Omar Kairat . I think it is newly renovated, very nice room . Actualy , I was given a junior suit to make me up for the check in process . That was the only bad thing that never happened...

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Thank nadiaJordan
About Hotel's Favourite Review
NovotelElBorg, Manager at Novotel Cairo El Borg, responded to this review

Dear Ms Nadia, We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Reviewed 3 days ago NEWvia mobile

My rating would be less if not for the staff, the food and the view. Staff was helpful. The restaurants produced good food. There are terrific views of the Nile. Otherwise .... We had a group of 20+. The rooms were dirty. The level of uncleaness seemed due to lack of consistent deep cleaning and necessary replacements, such as carpeting...

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Helpful?
Thank Pamela H
Central Arizona, Arizona
Reviewed 3 days ago NEWvia mobile

A group of friends and I booked this hotel for a pleasure trip. When reading the reviews and viewing the pictures we thought it would be great. Unfortunately it was the opposite. I'm not sure who has written the previous reviews however I would think twice before booking. The best things about this place was the lobby and the morning...

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Helpful?
Thank Cassandra C
United States
Reviewed 1 week ago via mobile

My husband and I traveled for the weekend to Egypt, Cairo. We arrived on Thursday and stayed until Sunday. We bought our trip thru Expedia because it offered a nice package, pick up taxi at the airport, flight, safe place to stay, and tourist guide. When my husband asked to the front desk to add the stay for points, they...

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Helpful?
Thank Nancy O
NovotelElBorg, Manager at Novotel Cairo El Borg, responded to this review

Dear Ms.Nancy We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Eindhoven, The Netherlands
Reviewed 1 week ago

You’d definitely have “second” thoughts about staying in any Accor hotel after staying here. Novotel Cairo is situated in an awesome location along the banks of Wonderful river Nile. You have amazing views from the “Nile View Room” and around the hotel, seeing Opera house, Cairo Tower and other 5 star hotels near by. What was good here ? -...

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Helpful?
1Thank Shreyas2415
NovotelElBorg, Manager at Novotel Cairo El Borg, responded to this review

Dear M. Shreyas, Thank you for taking the time to tell us about your experience at the Novotel Cairo El Borg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Dhaka City, Bangladesh
Reviewed 2 weeks ago

This hotel is good for business traveler. Location is good, just in the middle of everywhere and well connected by taxi. However there is nothing much in walking distance. As there was no room we move to another hotel (Flemingo) in another area of Zamalek where you will find many shops, restaurants within 1/2 min walking distance. I will report...

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Helpful?
Thank Nawazesh
NovotelElBorg, Manager at Novotel Cairo El Borg, responded to this review

Dear M.Nawazesh, We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Beirut, Lebanon
Reviewed 3 weeks ago

Stayed at the Novotel Cairo a few years ago, the rooms are quite big and very comfortable with Nespresso Machines. Despite being high up, you could still hear the music from the boats on the Nile. But it wasn't too bad that I couldn't sleep. I would e=imagine lower levels would be horrific.

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Thank rand e
NovotelElBorg, Manager at Novotel Cairo El Borg, responded to this review

Dear M.Rand, We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Washington DC, District of Columbia
Reviewed 3 weeks ago

The Novotel is right on the other side of the Qasr El-Nile Bridge so it's close to downtown/Tahrir area and also the Cairo Opera House, Cairo Tower, and the floating restaurant boats. The hotel was nice and clean (with a hint of cigarettes in some areas). The room was clean and we had a city view, looking over the Opera,...

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1Thank eldosokyjl
NovotelElBorg, Front Office Manager at Novotel Cairo El Borg, responded to this review

We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank...

Egypt
Reviewed 10 January 2017

the hotel has nice rooms located on the River Nile, It has a great view from all rooms, It has a good size rooms and good staff. it's near by the Egyptian museum and down town. it's close to Khan el Khalili Market.

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3Thank Maged B
NovotelElBorg, Manager at Novotel Cairo El Borg, responded to this review

Dear Mr.Maged, We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Laundry Service
  • Concierge

Additional Information about Novotel Cairo El Borg

Address: 3 Saraya El Gezira street Zamalek, Cairo 11511, Egypt
Region: Egypt > Cairo Governorate > Cairo
Price Range: $118 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Cairo El Borg 4*
Number of rooms: 141
Reservation Options:
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Also Known As:
Novotel Cairo El Borg Hotel Cairo
Hotel Style:
#18 Family Hotel in Cairo
#25 Luxury Hotel in Cairo
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Cairo El Borg staff and other travellers.
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Questions? Get answers from Novotel Cairo El Borg staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book a location on the other side of the Nile.”
 of 5 bubbles S1717CJandreal, 27 Feb 2017 | Read review
“Nile View Room is the best”
  • View of Nile river
  • Bond room
  • Nile view room
 of 5 bubbles Shreyas2415, 21 Feb 2017 | Read review
“higher floors have less boat noise”
 of 5 bubbles rande368, 7 Feb 2017 | Read review
“If you get the city view rooms, you will be facing the city---so, you will see occasional fireworks and hear probably a lot of noise.”
 of 5 bubbles eldosokyjl, 3 Feb 2017 | Read review
“nile facing rooms are nice”
 of 5 bubbles , 22 Dec 2016 | Read review
5 of 5