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Radisson Blu Hotel, Cairo Heliopolis

TravelocityUS$84*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Radisson Blu Hotel, Cairo Heliopolis
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821 Reviews from our TripAdvisor Community

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There are newer reviews for Radisson Blu Hotel, Cairo Heliopolis
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Showing 692: English reviews
Los Angeles, California
Reviewed 8 April 2017 via mobile

Having a long layover with two kids at the Cairo airport, we considered the Fairmont and went with the Radisson to save a little money because the stay was just for a few hours. From the moment we arrived, we realized our decision was incorrect. The kids wanted ice cream and the little stand had what appeared to be melted...

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Helpful?
Thank Donald R
CarlsonRezidor, Customer Care at Radisson Blu Hotel, Cairo Heliopolis, responded to this review

Dear Donald, Thank you for taking the time to reach out and write your review. We are sorry that the hotel was not to your liking and that your guest room did not meet your expectations. Your feedback helps us to continuously improve our services and has been sent to the hotel management team for further review. We hope for...

Reviewed 5 April 2017 via mobile

The worth customer experience! Staff has no idea what does customer service means. My first and last visit to this place. Ordered a King Size bed I got single bed that I couldn't fit in. Asked for coffee at breakfast it then 45 min to get my coffee

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Helpful?
Thank Spiro C
Radisson B, General Manager at Radisson Blu Hotel, Cairo Heliopolis, responded to this review

Dear Our Beloved Guest: We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of The Radisson BLU Hotel, Cairo Heliopolis Management and Team, we would like to extend our sincere apology for the bad experience happened for you. It's really disappointing to hear that whilst we strive to offer our guests...

San Luis Obispo, California
Reviewed 30 March 2017

This hotel is convenient to the airport and well suited to business travelers. The prices are about half the Fairmont, due most likely to the aging infrastructure. They were busy with renovations and upgrade during my stay. The staff are really good. I was fortunate to be assisted by their concierge Gaafar, who went over and above to help with...

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Helpful?
Thank Ian0829
Radisson B, General Manager at Radisson Blu Hotel, Cairo Heliopolis, responded to this review

Dear Lan, We appreciate you taking the time to complete a survey regarding your recent stay with us. We are delighted to read that you enjoyed your stay at the hotel. And looking forward to welcome you back again to Radisson Blu Hotel, Cairo Heliopolis when your travels bring you back to the area! Sincerely Ahmed Sabry General Manager

Reviewed 23 March 2017

very posh experience in the heart of sheraton area right next to the airport. the food quality is marvelous and the hotel ambiance is overwhelmingly great. the rooftop pool is very relaxing and you will enjoy every minute you spend in the hotel. the staff are well acquainted and trained and the dining options are numerous. it is a very...

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Helpful?
Thank ShereefIbrahim
Radisson B, General Manager at Radisson Blu Hotel, Cairo Heliopolis, responded to this review

Dear Mr. Shereef, First of all I would like to thank you for choosing Radisson Blu Hotel, Cairo Heliopolis and finding time to write such a nice review about our hotel. Positive comments like yours are huge motivation and determination for our team members to remain the best and keep delighting our precious guests. We look forward to seeing you...

Kuwait City, Kuwait
Reviewed 19 March 2017

This will be my second time staying at the Radisson Blu Heliopolis. I discovered it by complete accident in October as it was in close proximity to a hospital complex where a family member was having an operation. I decided to book with them again when I visited for tourism with my sister and nephew. The rooms at the hotel...

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Helpful?
Thank Sarra A
Radisson B, General Manager at Radisson Blu Hotel, Cairo Heliopolis, responded to this review

Dear Ms. Sara , First of all I would like to thank you for choosing Radisson Blu Hotel, Cairo Heliopolis and finding time to write such a nice review about our hotel. Positive comments like yours are huge motivation and determination for our team members to remain the best and keep delighting our precious guests. We look forward to seeing...

Reviewed 17 March 2017 via mobile

This hotel used to be very well maintain but my last visit I was a bit dissatisfied. The staff remained just great and friendly but due to the economical situation in Egypt the standard dropped a lot. Again not fault from the staff but surely from finance point of view. Ben 🇨🇭

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Helpful?
Thank Jost1974
Radisson B, General Manager at Radisson Blu Hotel, Cairo Heliopolis, responded to this review

Dear Mr. Ben: We appreciate you taking the time to complete a survey regarding your recent stay with us. We are delighted to know that you are a regular valuable guest for the Radisson Heliopolis & wish to see you many more times. Nevertheless, we would like to extend our sincere apology for the bad experience happened for you. We...

Reviewed 11 March 2017 via mobile

Ok for a business trip. Not the level I would expect from Radisson Blu. I suggest you driving with Uber, because the taxi service is so last century in this hotel: I ordered a taxi for next day 7am and it was not there, and they guy at taxi stand just said: you did not order me, you ordered some...

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Helpful?
Thank Inga S
Radisson B, General Manager at Radisson Blu Hotel, Cairo Heliopolis, responded to this review

Dear Ms. Inga, We appreciate you taking the time to complete a survey regarding your recent stay with us. We are delighted to know that you enjoyed your stay and liked the food tastes... Happy to know that you liked the SPA services & enjoyed vitamin D through the pool area. Nevertheless, we would like to extend our sincere apology...

Reviewed 8 March 2017

from first day I feel am in home friendly staff warm welcoming special Abdul-Aziz he help us in lobby and we found him in business restaurant and also was helpful he knows every guest name come to restaurant and when we called room services he also delivered our order many thanks for all of you and him

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Thank moataze h
Dubai, United Arab Emirates
Reviewed 6 March 2017

If you are staying in Cairo more than a couple of days, I'd stay somewhere else. Its very handy for the airport but thats about it. As people have said - rooms smelt smoky, air con not very good. A rather superficial clean was done - don't look under the bed or behind the curtains - I found childs graffiti...

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Helpful?
Thank VestanPance123
Radisson B, General Manager at Radisson Blu Hotel, Cairo Heliopolis, responded to this review

Dear Mr. VestanPance: We appreciate you taking the time to complete a survey regarding your recent stay with us. It is good to know that you are satisfied with the hotel location, the vicinity to the airport. Happy to know that you liked our Front Office team members friendly service standard. Nevertheless, we would like to extend our sincere apology...

Victoria BC
Reviewed 6 March 2017

Arrived after dark. Impressive lobby but lighting was so dim I needed to use the flashlight on my phone to see items being delivered from a jeweller. Buffet dinner display looked delicious but I only had soup and bread due to an upset stomach. I found the dining room really draughty from the air conditioning. The room was spacious and...

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Helpful?
Thank beeceer
Radisson B, General Manager at Radisson Blu Hotel, Cairo Heliopolis, responded to this review

Dear Mr. beeceer: We appreciate you taking the time to complete a survey regarding your recent stay with us. We are delighted to know that you are satisfy with the hotel location, the lobby "except for lighting"... Happy to know that you liked the dining room style & the dinner buffet display. I value your feedback and have shared your...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Superbly located in Heliopolis, The new Radisson Blu Hotel, Cairo Heliopolis is the hotel of choice for business travelers and tourists. Providing spacious, well appointed guest rooms. The hotel is the perfect oasis for guest visiting the city. Flexible meeting rooms and a day-lit ballroom make the hotel one of the area's premiere conference venues. After a hard day’s work, or following a visit to Cairo sights guests can relax and unwind in the Egyptian sun at the hotel’s rooftop pool and elegant spa area. ... more   less 

Additional Information about Radisson Blu Hotel, Cairo Heliopolis

Address: Abdel Hamid Badawi Street Extension | Heliopolis Area, Cairo 11511, Egypt
Region: Egypt > Cairo Governorate > Cairo
Price Range: $122 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Radisson Blu Hotel, Cairo Heliopolis 4*
Number of rooms: 427
Reservation Options:
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Also Known As:
Radisson Blu Hotel, Cairo Heliopolis Hotel Cairo
Hotel Style:
#12 Spa Hotel in Cairo
#24 Business Hotel in Cairo
#32 Luxury Hotel in Cairo
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Questions & Answers

Here's what travellers have asked, with answers from Radisson Blu Hotel, Cairo Heliopolis staff and other travellers.
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Questions? Get answers from Radisson Blu Hotel, Cairo Heliopolis staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I don't think that there is any good view ! the corner rooms are quieter since they don't open to the lobby”
bahaeddins2017, 18 May 2017 | Read review
“For luxury then i would recommend to get in. All rooms are quite costly but i can ensure that u will feel like awesome !!!!”
rifada2015, 2 Apr 2017 | Read review
“Choose a high floor facing away from the main road.”
  • View from room 706, nice and quiet
Ian0829, 30 Mar 2017 | Read review
“Higher floors. No noise from the street if windows are closed.”
Saz_Beautyspot, 19 Mar 2017 | Read review
“very good and helpful staff”
moatazeh, 8 Mar 2017 | Read review
5 of 5
Travelocity
US$84* /night
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Radisson BluUS$85
Orbitz.comUS$84
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*Disclaimer
Prices are for 1 room, 2 adults
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