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Kempinski Nile Hotel Garden City Cairo

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12 Ahmed Ragheb Street Garden City, Cairo 11519 Egypt
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$185
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Traveller (1606)
Room & Suite (611)
Videos (3)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 20-12-15 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Kempinski Nile Hotel Garden City Cairo
Updated 20-12-15 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 223 hotels in Cairo
Location
Cleanliness
Service
Value
Travellers' Choice
Situated in Cairo’s affluent Garden City district, Kempinski Nile Hotel offers luxurious rooms on the shores of the Nile RiverEach room is fitted with free Wi-Fi, free Minibar, Flat Screen TVs with satellite Channels, Free Movie Library, 24/7 Butler Service, Complimentary Tea and Coffee throughout the day. Kempinski’s full-service spa and wellness center offers Free access to Jacuzzi, steam room, and sauna.. Guests can also enjoy professional massages, or cool off in the outdoor swimming pool on the hotel’s rooftop.The hotel is few minutes walk from luxurious shopping areas, Tahrir square, Egyptian Museum, Opera House.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Entertainment staff
Evening entertainment
Babysitting
Parking
Wifi
Hot bath
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Special diet menus
Wine / champagne
Poolside bar
Rooftop bar
Nightclub / DJ
Kids club
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Hot spring bath
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Shops
Sun loungers / beach chairs
ATM on site
Butler service
Doorperson
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Flatscreen TV
Bidet
Soundproof rooms
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
On-demand films
Bath / shower
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Harbour View
Charming
Languages Spoken
English, French, Russian, Arabic
Hotel links
Special Rate:Travel Your Way - Save up to 25% Off

Location

Full view
98Great for walkers
Grade: 98 out of 100
25Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
3442Reviews55Q+A100Room tips
Traveller rating
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Popular mentions
Amir wrote a review Dec. 2
1 contribution
Great, clean, neat, and comfy hotel. Definitely worth spending every minute. Staff are so friendly and welcoming. Especially Abeer, she has the brightest smile. And Khloud the guest relation agent, she was so helpful and try her best to help the guests. Thank you a lot and I’m coming back.
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Date of stay: December 2021Trip type: Travelled on business
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Response from Henri Ruiz, Owner at Kempinski Nile Hotel Garden City Cairo
Responded 2 days ago
Dear valued guest, Greetings From Kempinski Nile Hotel, Thank you for your recent review on TripAdvisor. We are delighted with learning that you have enjoyed your stay at our hotel. We are looking forward to welcoming you back to Kempinski Nile Hotel for a memorable visit. Warm regards, Henri Ruiz General Manager
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cuppajoe_wa wrote a review Sep. 2021
Bainbridge Island, Washington28 contributions10 helpful votes
Hotel's Favourite
Fully delighted with the experience! Stayed one night, and wish I could stay many more — and will come back at the soonest opportunity. The staff were spectacular, from the room walk-through (and welcome tray of Egyptian sweets!) to the exceptional care from Abeer and Umar in determining that I could check a bag at a museum I was interested in seeing the following morning. Food at the rooftop bar and at the breakfast restaurant were excellent. A top notch experience, very highly recommended.
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Date of stay: September 2021Trip type: Travelled solo
Room Tip: The trip from the airport can be horrific. No fault of the hotel — it’s very centrally and...
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Response from Henri Ruiz, General Manager at Kempinski Nile Hotel Garden City Cairo
Responded Sep. 9, 2021
Dear valued guest, Greetings From Kempinski Nile Hotel, Thank you for your recent review on TripAdvisor. We are delighted with learning that you have enjoyed your stay at our hotel. We are looking forward to welcoming you back to Kempinski Nile Hotel for another memorable visit. Warm regards, Henri Ruiz General Manager
Read more
A RAHMAN A wrote a review Dec. 2
1 contribution
It was amazing stay the room was amazing and quiet and relaxing everything was more than my expectation all the staff was very helpful and friendly specially kholoud she was very helpful and kind the food also was tasty and very nice i will come back my room 3000
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Date of stay: December 2021Trip type: Travelled on business
Helpful
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Response from Henri Ruiz, Owner at Kempinski Nile Hotel Garden City Cairo
Responded 2 days ago
Dear valued guest, Greetings From Kempinski Nile Hotel, Thank you for your recent review on TripAdvisor. We are delighted with learning that you have enjoyed your stay at our hotel. We are looking forward to welcoming you back to Kempinski Nile Hotel for a memorable visit. Warm regards, Henri Ruiz General Manager
Read more
Loic wrote a review Dec. 1
Amsterdam, The Netherlands47 contributions7 helpful votes
The hotel is a nice but oldskool 5 star hotel. Breakfast has many options and is nice, coffee could be better. Rooms are nice, but could use some renovations. All and all one of the better places to stay in Cairo in this price class. Special thanks to Carlos and Mina.
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Date of stay: December 2021Trip type: Travelled with family
Helpful
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Response from Henri Ruiz, Owner at Kempinski Nile Hotel Garden City Cairo
Responded 2 days ago
Dear valued guest, Greetings From Kempinski Nile Hotel, Thank you for your recent review on TripAdvisor. We are delighted with learning that you have enjoyed your stay at our hotel. We are looking forward to welcoming you back to Kempinski Nile Hotel for a memorable visit. Warm regards, Henri Ruiz General Manager
Read more
Phe F wrote a review Dec. 1
2 contributions
Reserved junior suite because it was the highest quality room available with twin beds, and I am traveling with a friend. In the reservation I also wrote my preference for twin beds please, because needed. Hotel emailed me before arrival to ensure my preferences. Arrived to hotel at 7pm, not checked-in until 11. They said no rooms were available with twin beds. They then offered me an extra bed to be brought to room. I was okay with this and asked of it was a cot. They ensured me it was not a cot. Finally got up to the room and was met by housekeeping with a cot; a foldable rollaway cot . Told him no thank you, and my friend explained to him we didn’t need it while I went down to the front desk again. Back at desk I spoke about the cot and how it was for a child; not me a 5’10” woman or my 5’”9 friend. Was then offered a cheaper room than my reservation with twin beds. Yes they offered to refund the difference, but now in a lower quality room. They also offered a full suite with king, for $65 more a night. So asking me to downgrade or pay for my own upgrade I would have booked initially, had I wanted that suite. Starving and exhausted from having flown in, we went to dinner in the hotel and returned to the room where a cot was now inside the living area. Remember, I told housekeeping in person and the front desk we did not want the cot. Had no reason to believe someone would enter our room without our permission while all of our cash , credit cards, electronics, and underwear were out. I told the front desk how devalued they made me feel, and how this was such a nasty welcome to their city and property. I told them that a simple offer of a round of drinks or breakfast could have remedied this situation hours ago. The lack of care and admission of oversight was appalling. Finally they offered to call a manager after 4 hours to ask what they can do to fix the issue. We were then given the bigger suite, still with a single bed. The 2nd day no turndown because of the above issue which was explained away by saying housekeeping only entered the room to do turndown. However, we all know turndown service does not include extra cots casually setup in the room and there were no chocolates on our pillows. The 2nd day bottled water not replenished. Went to desk and requested, took 1.45 hours after an additional phone call to get it. 3rd day requested room charges to reconcile preparing for checkout. Every restaurant bill was different totals. Asked why, told 1% tax added after I added tip- since when? A customers signature on a bill is an agreement to pay the listed amount; there was nothing on the restaurant bills that said we charge our customers 1% after they sign the bill and add tip. How is a customer to know how much they were charged? Leaving the hotel with luggage no employee offered help with bags or opened door for me. I tripped and fell with bags and none of the 4 male employees helped me up. I will never, ever, stay at a Kempinski property anywhere in the world. The level of service provided from this faux 5 star property is something I have never received before, not even at a hostel . I felt incredibly unsafe, unwelcome, and generally disrespected.
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Date of stay: November 2021Trip type: Travelled with friends
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Response from Henri Ruiz, Owner at Kempinski Nile Hotel Garden City Cairo
Responded 3 days ago
Dear Ms Frazier, Greetings from Kempinski Nile Hotel, Thank you for bringing your concerns to our attention. Allow us to apologize for not living up to your expectations. Please note that we have noted your comments and we assure you that we will take the proper actions towards them. We hope that we have the opportunity to welcome you back soon for an improved experience at Kempinski Nile Hotel as we promise you a better experience upon your next visit. Warm regards, Henri Ruiz, General manager
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PRICE RANGE
US$116 - US$224 (Based on Average Rates for a Standard Room)
LOCATION
EgyptCairo GovernorateCairo
NUMBER OF ROOMS
191
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Frequently Asked Questions about Kempinski Nile Hotel Garden City Cairo
Which popular attractions are close to Kempinski Nile Hotel Garden City Cairo?
Nearby attractions include Jazz Bar (0.01 km) and Falaki Gallery (0.4 km).
What are some of the property amenities at Kempinski Nile Hotel Garden City Cairo?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Kempinski Nile Hotel Garden City Cairo?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Kempinski Nile Hotel Garden City Cairo?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Kempinski Nile Hotel Garden City Cairo?
Yes, paid private parking on-site and paid public parking on-site are available to guests.
What are some restaurants close to Kempinski Nile Hotel Garden City Cairo?
Conveniently located restaurants include The Blue Restaurant & Grill, Osmanly Restaurant, and Taboula Lebanese Restaurant.
Are there opportunities to exercise at Kempinski Nile Hotel Garden City Cairo?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Kempinski Nile Hotel Garden City Cairo have airport transportation?
Yes, Kempinski Nile Hotel Garden City Cairo offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Kempinski Nile Hotel Garden City Cairo?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Kempinski Nile Hotel Garden City Cairo?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Kempinski Nile Hotel Garden City Cairo offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.