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InterContinental Cairo Semiramis

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#8 of 139 Hotels in Cairo
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InterContinental Cairo Semiramis
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1,258 Reviews from our TripAdvisor Community

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There are newer reviews for InterContinental Cairo Semiramis
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Showing 1,003: English reviews
Reviewed 15 October 2014

I've been there 6 times in the last 5 months for bussiness issues All my returns back were amazing with one exception the last one Yet it was not horrible , but points to mention and keep in mind: 1- the reception personels ( actually i guess they are under training) gives wrong info, know less , take more time...

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Helpful?
Thank Marwa M
ICSemiramisStaff, Manager at InterContinental Cairo Semiramis, responded to this review

Dear Marwa M, Thank you for taking the time to post your comments on your recurrent stays at the Semiramis InterContinental. I would really appreciate if I can take a few minutes of your time on your next stay to hotel to discuss, meanwhile, all your comments will be forwarded to all concerned for review. Looking forward for the pleasure...

Luxor, Egypt
Reviewed 14 October 2014

1. At check-in there must have been about 40 Guests all milling about in front of the Reception Desk. I asked the concierge what the queing system was for checking-in – apparently there was none! I was informed by a member of staff that at 2pm most days the situation was the same – too many guests checking out at...

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Helpful?
1Thank JamesNine
ICSemiramisStaff, Manager at InterContinental Cairo Semiramis, responded to this review

Dear JamesNine, Thank you for posting your review of your recent stay. I wish to thank you for your feedback on hotel airport service, room furniture and cleanliness as well. Meanwhile, I do apologize for any inconvenience caused during your stay and I am glad that duty manager was capable of resolving them to your satisfaction. On the other hand,...

Charlottenlund, Denmark
Reviewed 13 October 2014

Great location if you need to go in either direction down-town and Zamalek. For strange reasons the hotel offers pick up in airport for twice the price it offers when you go from hotel to airport. Hotel lacks refinement. Receptionist was sloppy and wanted to charge room, which was already paid in advance. On top wanted to "secure 200 USD"...

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Helpful?
1Thank olereitov
ICSemiramisStaff, Manager at InterContinental Cairo Semiramis, responded to this review

Dear universo, Thank you for posting your recent stay review. I do apologize for not being up to your expectations. As an InterContinental hotel, we are fully committed to brand standards and hotel regulations in every aspect of guest experience to deliver a memorable experience. Looking forward for the pleasure of welcoming you back where no effort will be spared...

Dubai, United Arab Emirates
Reviewed 3 October 2014

I used to stay in the hotel in the 90's it was like 'Burj Al Arab" @ that time, stayed in it for 4 nights during a business trip in Sept and was totally disappointed. Moody receptionists, aging furniture, old toilet interior, small gym and NO REAL SPA ! Not to mention the WiFi which was really bad and slow....

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Helpful?
3Thank trvljock
ICSemiramisStaff, Manager at InterContinental Cairo Semiramis, responded to this review

Dear trvljock, Dear Peter L, Thank you for posting your review of your last stay at the Semiramis InterContinental hotel. I am glad that you enjoyed our Lebanese restaurant, breakfast varieties and The Nile view. Meanwhile, I do apologize for not being on a par with your expectations regarding hotel condition and staff attitude at reception desk; as for the...

Nicosia, Cyprus
Reviewed 2 October 2014

This used to be a great hotel, but this time my visit was spoiled by the really appalling service at check-in and check-out. Only one person on duty,despite 4-5 people waiting to check-in or pay their bills. Anyone who could speak Arabic was given preferential treatment, which was in some ways understandable, but disappointing when you have been waiting for...

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Helpful?
1Thank Peter L
ICSemiramisStaff, Manager at InterContinental Cairo Semiramis, responded to this review

Dear Peter L, Thank you for posting your review of your last stay at the Semiramis InterContinental hotel. I am glad that you enjoyed hotel restaurants especially breakfast varieties and your room. Meanwhile, I do apologize for not being up to your expectations with regard to check-in and check-out experience; I will pass all your comments to Front Office Manager...

London, United Kingdom
Reviewed 27 September 2014

The staff here are so rude. I went to the casino in the hotel and I have never in my life met such cheeky people in my life. It was literally my second spin on the roulette table and the dealer starts giving me attitude. He starts speaking in Arabic to the watcher and they start laughing back and forth...

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Helpful?
4Thank Hezatellaman
ICSemiramisStaff, Manager at InterContinental Cairo Semiramis, responded to this review

Dear Hezatellaman, Thank you for sharing your feedback on your recent stay and would like to apologize for the experience you encountered at the casino. I will sure pass all your concerns to the Management of the casino for immediate proper corrective action. I, also, do apologize for not meeting your expectations with regard to housekeeping service; what occurred is...

Reviewed 26 September 2014

Me and my husband have been using the privilege club card by Semiramis Intercontinental and we are more that happy with the experience. We spent four vacations in the hotel, enjoyed great hospitality, comfortable facilities and great restaurants. We highly recommend Semiramis.

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Helpful?
Thank Hania M
Canada
Reviewed 24 September 2014 via mobile

Frankly what ruined this hotel was the poor customer service, this ranges from the disinterested to the misinformed and finally the hostile. Examples you ask? How about the front staff that when asked about their platinum check in counter simply point you to the regular counter (disinterested), the front staff when asked if regarding an upgrade due to platinum status...

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Helpful?
5Thank Kinoby
ICSemiramisStaff, Manager at InterContinental Cairo Semiramis, responded to this review

Dear Kinoby , I would like to thank you for posting your review of your stay. The hotel management does value all guests' comments and feedback that help us in bettering our service and offerings. I do apologize for what you encountered and assure you that what was done was against hotel values and level of standards. I will make...

Reviewed 16 September 2014

i would love to give a thumbs up to Semiramis cairo. service was very good and the employees very helpful. we requested a change of room to one that was more comfortable and it was done promptly. I must mention a lady called Marina...she was most helpful and she made the stay all the more enjoyable. Food in the restaurant...

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Helpful?
2Thank valentino m
ICSemiramisStaff, Manager at InterContinental Cairo Semiramis, responded to this review

Dear valentino m, Thank you for posting your feedback of your stay at the Semiramis InterContinental. It was a pleasure reading your kind comments on service and facilities. I will sure pass your message to Marina and reception team. Looking forward for the pleasure of welcoming you back where no effort will be spared to make your stay, a memorable...

Nasr City Cairo
Reviewed 1 September 2014 via mobile

As an ambassador member who visited most of intercont. Around the world in the past 5years I would like to say that this one have had a very special Touch added to location makes you feel egypt not just staying in hotel. Keep up wishing you all tge best.

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Helpful?
Thank MarwanYasser
ICSemiramisStaff, Manager at InterContinental Cairo Semiramis, responded to this review

MarwanYasser, Thank you for sharing your feedback of your stay at the Semiramis InterContinental. I am glad to know that you enjoyed your stay and destination. Looking forward for the pleasure of welcoming you back in the near future. I do remain, Sherif Abourida Operations Manager sherif.abourida@ihg.com

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
HISTORIC LEGENDS ON THE BANKS OF THE NILE Standing on the site of the historic Semiramis Hotel, the Semiramis InterContinental is situated in the heart of Cairo, a few minutes' walk from the city's commercial centre, the Egyptian Museum of Antiquities and the Cairo Opera House. The Citadel and Old Cairo are nearby. The pleasures on Zamalek Island are in full view across the Nile. The Giza Pyramids and Cairo International Airport are only 25 km (16 miles) away. Free WIFI and 12 dining options, 11 meeting and conference rooms make the hotel a favourite culinary and event destination. ... more   less 

Additional Information about InterContinental Cairo Semiramis

Address: Corniche El Nil | PO Box 60, Cairo 11511, Egypt
Region: Egypt > Cairo Governorate > Cairo
Price Range: $169 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Cairo Semiramis 5*
Number of rooms: 726
Reservation Options:
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Also Known As:
Intercontinental Cairo Semiramis Hotel Cairo
Semiramis Hotel Cairo
Hotel Style:
#4 Family Hotel in Cairo
#4 Casino Hotel in Cairo
#7 Luxury Hotel in Cairo
#8 Romantic Hotel in Cairo
#13 Business Hotel in Cairo
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Cairo Semiramis staff and other travellers.
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Dammam, Saudi Arabia

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Questions? Get answers from InterContinental Cairo Semiramis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All nile view rooms area excellent”
 of 5 bubbles HussainB461, 4 Dec 2016 | Read review
“Best view on the rooms on Nile view”
  • View from room
  • View from room
 of 5 bubbles , 28 Nov 2016 | Read review
“Niole View”
 of 5 bubbles Gballardice, 24 Nov 2016 | Read review
“Go for the Nile View as it's amazing, try their yummy restaurants especially the Grill and Birdcage”
 of 5 bubbles , 23 Nov 2016 | Read review
“Choose high floor rooms”
 of 5 bubbles sam197495, 18 Nov 2016 | Read review
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