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JW Marriott Hotel Cairo

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#8 of 142 Hotels in Cairo
Certificate of Excellence
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JW Marriott Hotel Cairo
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900 Reviews from our TripAdvisor Community

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Showing 767: English reviews
Laguna Niguel, California
Reviewed 2 days ago NEW

Nice hotel close to the airport. Good security for those concerned about traveling to Egypt now. Rooms are spacious. It is a hike to go downtown if you want to be in the center of activity. Use the lounge for happy hour snacks.

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Helpful?
Thank jbrown714
Lugano, Switzerland
Reviewed 5 days ago NEW

Great hotel 15 min away from the airport. Offers all the usual J. W. Marriott services. Rooms a bit old but extremely well maintained. Nice SPA and swimming pool. Very professional reception. Many restaurants out of which one Italian and one Sushi bar.

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Helpful?
Thank bytosx
Alfred_Marcos, Front Office Manager at JW Marriott Hotel Cairo, responded to this review

Dear bytosx Thank you for a great comments and sharing your experience with us. I was really delighted to read your review, it is wonderful to know we delivered first class service and you were happy with our facilities as well. Thank you very much for recommending JW Marriott Hotel, Cairo to other travelers, we look forward to welcome you...

Reviewed 5 days ago NEW

The whole place is totally surrounded by trees. Also, Golf Gardens provide peaceful background for each view. Very delicious open buffet is available for the breakfast, plus various restaurants for lunch & dinner. Amazing pools, excellent prestigious rooms, and very capacious Lobby, altogether make that Hotel deserves to be renamed, The Egyptian Paradise.

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Helpful?
Thank Wael M
Alfred_Marcos, Front Office Manager at JW Marriott Hotel Cairo, responded to this review

Dear Wael M Thank you for a great comments and sharing your experience with us. I was really delighted to read your review, it is wonderful to know we delivered first class service and you were happy with our facilities as well. Thank you very much for recommending JW Marriott Hotel, Cairo to other travelers, we look forward to welcome...

Reviewed 1 week ago via mobile

I was there for my company's annual meeting. It's a good place to stay in Cairo, Egypt. However, it's food is average although have good quality. Recommend for quick visit to Cairo. Meeting rooms are very good and the staff are professional and very helpful. Nice facility for sport activities.

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Helpful?
Thank Mohamed I
Alfred_Marcos, Front Office Manager at JW Marriott Hotel Cairo, responded to this review

Dear Mohamed I Thank you for a great comments and sharing your experience with us. I was really delighted to read your review, it is wonderful to know we delivered first class service and you were happy with our facilities as well. Thank you very much for recommending JW Marriott Hotel, Cairo to other travelers, we look forward to welcome...

Greater London, United Kingdom
Reviewed 1 week ago

We were six adults and three childern ordered dinner at 15,45 pm an hour later came the soup and three salads after I asked what was the delay , forty minutes later came two orders ,then fifteen minutes later came one order ,so I complained to the captain nothing happened another fifteen minutes came two orders my sea bass was...

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Helpful?
Thank Maher1411
Alfred_Marcos, Front Office Manager at JW Marriott Hotel Cairo, responded to this review

Dear Maher1411 Thank You for taking the time to share your feedback on your recent experience at our Italian restaurant. I regret to read about the inconvenience you have experienced, I apologize for not having delivered a service according to your expectations, your review will be shared with our Director of Restaurants. He would be pleased if you could contact...

Zurich, Switzerland
Reviewed 2 weeks ago

The Hotel is close to the Airport, but not in the center of Cairo. Rooms are large and clean. The Hotel has a complete infrastructure including gym, shops and restaurants. You should try Libanese Food!

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Helpful?
Thank Walter H
Alfred_Marcos, Front Office Manager at JW Marriott Hotel Cairo, responded to this review

Dear Walter H Thank you for a great comments and sharing your experience with us. I was really delighted to read your review, it is wonderful to know we delivered first class service and you were happy with our facilities as well. Thank you very much for recommending JW Marriott Hotel, Cairo to other travelers, we look forward to welcome...

Istanbul
Reviewed 3 weeks ago via mobile

Pros: Friendly staff Close to Airport Security Huge Gym and indoor pool. An artificial beach which I couldn't enjoy due to cold weather Nice breakfast hall with a golf course view Quite lot of food options Cons: Quite aged, needs renovation In the middle of nowhere. Nothing around if you don't have a car. People smoking every where Don't like...

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Helpful?
1Thank Lorenzo34
Alfred_Marcos, Front Office Manager at JW Marriott Hotel Cairo, responded to this review

Dear Lorenzo34 Thank you for staying at the JW Marriott Hotel, Cairo and for taking the time to share your thoughts regarding your recent stay on TripAdvisor. Your review will be shared with our management team so we can focus on ensuring we maintain the high standards you expect as our guest. Make sure we will use your comments to...

Banbury, United Kingdom
Reviewed 3 weeks ago

Top end hotel as would be expected from brand; comfortable, efficient and friendly service. Stayed a week on business and was well looked after throughout. Near airport but quite a way from centre, it has good facilities and a wide range of different food options. Use the welcome facility to bypass queues at airport and arrive quickly and comfortably.

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Helpful?
1Thank roundwindow
Alfred_Marcos, Front Office Manager at JW Marriott Hotel Cairo, responded to this review

Dear roundwindow Thank you for a wonderful feedback, our aim is to deliver the highest level of service possible and it is always a pleasure to learn that our guests have a great experience while staying with us! Please do visit us again; we would be delighted to welcome you back very soon, Yours sincerely, Alfred Marcos

Dhaka City, Bangladesh
Reviewed 3 weeks ago via mobile

They send people who helped me to get passed immigration without any waiting. They have complimentary van services to popular places in Cairo, concierge is really good with so many information of tours but a bit expensive than other online tour programs. 7 restaurants serving Arabic, Lebanese food, steaks, Italian restaurant, some I can't remember. Good bar with live music....

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Helpful?
Thank FarukMuktadir
Alfred_Marcos, Front Office Manager at JW Marriott Hotel Cairo, responded to this review

Dear FarukMuktadir Thank you for a great comments and sharing your experience with us. I was really delighted to read your review, it is wonderful to know we delivered first class service and you were happy with our facilities as well. Thank you very much for recommending JW Marriott Hotel, Cairo to other travelers, we look forward to welcome you...

Stamford, Connecticut
Reviewed 3 weeks ago via mobile

I've stayed at this hotel in the past and would highly recommend it. I was pleasantly surprised to be upgraded to a suite this time. Spacious, clean, comfortable. Beautiful facility. Business lounge was very comfortable, though food and drink were ok - not great. Check-in and check out was very friendly and efficient.

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Helpful?
Thank yago446
Alfred_Marcos, General Manager at JW Marriott Hotel Cairo, responded to this review

Dear yago446 Thank you for a wonderful feedback, our aim is to deliver the highest level of service possible and it is always a pleasure to learn that our guests have a great experience while staying with us! Please do visit us again; we would be delighted to welcome you back very soon, Yours sincerely, Alfred Marcos

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Accessible rooms
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Treat yourself to a new standard of elegance at the award-winning JW Marriott Hotel Cairo. Set against the unique and magical backdrop of Cairo, Egypt, a vibrant city steeped in 7,000 years of history and culture, our luxury hotel provides a combination of relaxed sophistication and personalized service. 440 impeccably appointed hotel rooms and suites offer every luxury for your Heliopolis visit, from pillowtop mattresses and marble bathrooms to 24-hour room service and high-speed Internet. Our stunning suites feature impressive views of our golf course, or "The Beach." With 12 diverse dining options at your disposal, you can rest assured that your appetite will always be satisfied. Indulge in a luxury treatment at the 27,000-square foot Mandara Spa, or play a round at our Mirage City Golf Club. Plan your next event with us in Heliopolis; our hotel features gorgeous, flexible venue space and comprehensive planning services. For the getaway of a lifetime here in Egypt, choose the JW Marriott Hotel Cairo. ... more   less 

Additional Information about JW Marriott Hotel Cairo

Address: Ring Road- Mirage City | Heliopolis, Cairo 11511, Egypt
Region: Egypt > Cairo Governorate > Cairo
Price Range: $238 - $296 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Hotel Cairo 5*
Number of rooms: 438
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Marriott and Travelocity so you can book your JW Marriott Hotel Cairo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jw Marriott Cairo
Marriott Hotel Cairo
Marriott Cairo
Cairo Marriott
Hotel Style:
#4 Casino Hotel in Cairo
#4 Spa Hotel in Cairo
#7 Luxury Hotel in Cairo
#10 Business Hotel in Cairo
#15 Family Hotel in Cairo
#17 Romantic Hotel in Cairo
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Hotel Cairo staff and other travellers.
6 questions
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5 months ago
Aberdeen, United Kingdom
11 months ago

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Questions? Get answers from JW Marriott Hotel Cairo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room facing the pool”
 of 5 bubbles 658walterh, 4 Feb 2017 | Read review
“Upper floor”
 of 5 bubbles 352deeb, 12 Jan 2017 | Read review
“Most of the rooms have good view either on the golf course or swimming pools”
 of 5 bubbles 817yassers, 4 Jan 2017 | Read review
“Trusted brand, stayed in an Executive Suite”
 of 5 bubbles amm2017, 3 Jan 2017 | Read review
“7 floor, gulf view. Same floor as Lounge. Get the breakfast included, sometimes they have drinks in the evening beer wine liquor.”
 of 5 bubbles Majka69, 7 Dec 2016 | Read review
5 of 5