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Hilton Cairo Zamalek Residences

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475 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Cairo Zamalek Residences
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Showing 390: English reviews
Reviewed 20 May 2016

Let me start by saying that I have stayed in some pretty horrible places in Egypt. From hotels to apartments to garbage collector homes (long story). When put side by side, the Hilton is top notch. When compared to Hilton hotels around the world though, it's on the lower end of the scale. The sheets weren't exactly white, the furniture...

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Helpful?
Thank JustinKramer
MedhatSamir, General Manager at Hilton Cairo Zamalek Residences, responded to this review

Thank you very much for the time you have spent to write your feedback, please accept my apology if we have failed to meet your expectation at any aspect during your stay. I would like to assure you that our main objective and target to provide our guests with a high standard of services and facilities, also sorry to hear...

Reviewed 18 May 2016 via mobile

Stayed at this hotel for a couple of nights. The hotel is very clean,the staff are friendly and helpful, food was tasty with a great selection at breakfast and the snack menu by the pool was very generous with their portions and at attractive prices. Zamalek is a nice area to stay and feels safe to walk around. The Nile...

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Thank Kirsty F
Reviewed 16 May 2016 via mobile

I stayed with my friend Staff is helpful, very expensive and in low standard I would rate as 3 star hotel It has only double bed River view Twin rooms are only partial view Limited facilities Internet connection is very poor. They are not flexible with upgrading rooms Only good thing about it ,their staff are very helpful I do...

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Thank Pervin S
Montrose, United Kingdom
Reviewed 10 May 2016

Stayed 7 days at Hilton zamalek & cannot fault it lovely room & first class breakfast .. Was worried about some of the negative reviews about this hotel but they were unfounded !! Lovely hotel lovely staff & would have no hesitation going back also felt safe walking about the zamalek area . Only thing I would do different is...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank jamesfG3117FW
MedhatSamir, General Manager at Hilton Cairo Zamalek Residences, responded to this review

Thank you so much for your great review and your kind witness, I am glad that you liked the hotel and its location, and our team have provided you with a high standard of service. Looking forward to welcoming you back at the near future.

London, United Kingdom
Reviewed 8 May 2016

This is my second time staying at the Hilton Residence Zamelek. Check in was prompt and as a mistake I booked a smoking room. It was rather vile smell of cigarettes and the bed sheets were stained but as I checked in at 3:30am I just wanted to sleep. Next morning I spoke to reception and I was moved, there...

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Helpful?
1Thank MRDARCYLONDONUK
MedhatSamir, General Manager at Hilton Cairo Zamalek Residences, responded to this review

Thank you for your review, happy to know that you were upgraded, and you liked our wide breakfast buffet and you were happy by the service was provided by our team members.

Giza Governorate, Egypt
Reviewed 6 May 2016

The view of the rooms and the pool on the nile is really amazing. The food and the staff were extraordinary. Tasteful food during the lunch party. They thought of every thing even chocolate fountain. Kids loved it. Staff were very helpful and friendly. Even all the guests were very classy. I really would recommend it. Especially in events time...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 348nerminr
MedhatSamir, General Manager at Hilton Cairo Zamalek Residences, responded to this review

I wish that you have had a great Easter holidays with the family. and delighted to know that you have really enjoyed the stay, the food, the room , and the services have been provided by our team members, we wish to continue coming more and more to use our hotel facilities not only during Easter.

Alexandria, Egypt
Reviewed 5 May 2016

It was an amazing stay with nice helpful staff , enriched view of the nile , pool was clean with nice jacuzzi , food was delicious with a high quality ingredients , room was so comfortable & super clean with all the facilities in it

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank rababeshir
MedhatSamir, General Manager at Hilton Cairo Zamalek Residences, responded to this review

Excellent review for a very dear guest, Thank you so much. great to know that you have enjoyed your stay, and you liked the service have been provided by our team members as well as the quality of food, your room and the cleanliness of the hotel. looking for welcoming you back in the near future.

Los Angeles, California
Reviewed 1 May 2016

The service was good. We went for just one night... a 'stay-cation'. Unfortunately, we had a room facing the street so the view wasn't great. The pool was not as nice as we had hoped and I would have preferred a separate, heated sauna than one that was in the pool. Overall, good... not great.

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Thank Joseph L
MedhatSamir, General Manager at Hilton Cairo Zamalek Residences, responded to this review

Thank you for your review, happy to know you have had a good stay with us, next time we promise you of a great stay.

Cairo, Egypt
Reviewed 1 May 2016 via mobile

I went yesterday with friends to spend a day by the pool. Let's just say the location of the pool is deceiving, the sunlight only covers a small part and the rest is in the shade so you need to pick a good spot or forget about sunbathing. The waiter was helpful but he said they don't have any drinks...

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1Thank szohney
MedhatSamir, General Manager at Hilton Cairo Zamalek Residences, responded to this review

Thank you for your review, I am sorry to know you have not enjoyed your day by the pool, please accept my apology for any inconvenience, I would like to assure you that off course we have both food and beverage menus, and we are committed to the highest standard of storing beverages and food, the hotel is certified with...

Reviewed 30 April 2016

I like this hotel from the time it was Safir hotel , it has a wide view balcony on nile and the area considered high class area .the rooms r large nice , the staff r good and friendly . the hotel is near some activities like taking a boat in the nile river , to have a dinner or...

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Thank abdullahhamzaa
MedhatSamir, General Manager at Hilton Cairo Zamalek Residences, responded to this review

Thank you for your kind review, you are always welcomed in your second home, Hilton Cairo Zamalek Residences.

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Set on the picturesque and exclusive island of Zamalek on the magnificent waters of the River Nile, the Hilton Zamalek Residence Cairo is located in a tranquil spot between downtown Cairo and Giza and is only 12 miles from Cairo Airport. All of the luxurious guest rooms at this hotel in Cairo offer spectacular city or river views and feature modern amenities such as high-speed internet access and LCD TVs. Upgrade to an elegant suite for additional space, a kitchen, living and dining areas and terraces offering scenic Nile views. Hold a professional conference in one of 3 flexible meeting rooms, all of which feature the latest in audio/visual technology and make use of our business center. Dine on international and oriental cuisine overlooking the pool and the River Nile in Nile Breeze, listen to live music in the Tea Time Lounge and enjoy casual al fresco food and drink on the deck at Waves. Work out in the complimentary Fitness Center, swim lengths in the heated swimming pool, which features a Jacuzzi or indulge in a massage while the little ones have fun in the Children’s Play Area. Explore the Egyptian Museum, experience the exotic sights, sounds and smells of the vibrant Egyptian Bazaar, 'Khan El-Khalili' and marvel at the Great Sphinx and Pyramids at Giza. ... more   less 

Additional Information about Hilton Cairo Zamalek Residences

Address: 21 Mohamed Mazhar St. | Zamalek, Cairo 11511, Egypt
Region: Egypt > Cairo Governorate > Cairo
Price Range: $134 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Cairo Zamalek Residences 4*
Number of rooms: 164
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Expedia, Hotwire, Orbitz, Travelocity, Priceline, Hotels.com, getaroom.com and TripOnline SA so you can book your Hilton Cairo Zamalek Residences reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Zamalek Residence Hotel Cairo
Safir Hotel Cairo
Hotel Style:
#10 Family Hotel in Cairo
#11 Romantic Hotel in Cairo
#17 Business Hotel in Cairo
#19 Luxury Hotel in Cairo
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Cairo Zamalek Residences staff and other travellers.
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Questions? Get answers from Hilton Cairo Zamalek Residences staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure to ask for a non-smoking floor, or you'll be smelling smoke the whole time!”
Kareem_MS, 7 Apr 2017 | Read review
“Room with Nile View”
SmSm_Alex, 16 Mar 2017 | Read review
“Ask for a room overlooking the Nile River even if it is a little more expensive.”
LenJ375, 26 Feb 2017 | Read review
“River Nile View is an excellent choice.”
  • View of River Nile from the Balcony
yassirshareef, 12 Feb 2017 | Read review
“Don't go when there's an increase in the temperature to avoid the massive amount of Chironomus that blocks you from using the nice balcony.”
  • View from balcony
FerasAlswairky, 28 Jan 2017 | Read review
5 of 5