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Le Meridien Heliopolis

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Le Meridien Heliopolis
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468 Reviews from our TripAdvisor Community

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Showing 351: English reviews
Shanghai, China
Reviewed 1 August 2014 via mobile

This hotel is located 10 minutes from Cairo International Airport. Rooms are clean and well equipped even if the curtain was damaged and it was impossible to close it. The service is poor, in the restaurant it took 30 minutes to get a sandwich and a salad. I call the room service for towels and they did not bring anything...

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Helpful?
1Thank Francesco P
Nelly O, Administrative Assist. to the GM at Le Meridien Heliopolis, responded to this review

Dear Valued Guest, It is with great concern that I have read your review and thank you for bringing these issues to our attention, We always appreciate when our guests take the time to share their concerns with us so we can endeavour to meet their expectations. We apologize for not meeting your expectations and confirm that this is certainly...

Reviewed 21 July 2014

I have been in few Hotels in Cairo before , Since I checked in this one several years ago and I am keeping coming to it . It is centrally located in a very nice area of town. This Hotel has the best staff who make me back to it, always smiling and they are extremely helpful under a great...

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Helpful?
1Thank Jimmy H
Nelly O, Administrative Assist. to the General Manager at Le Meridien Heliopolis, responded to this review

Dear Dr. Halim, It is a real pleasure to learn that you have enjoyed your stay at Le Méridien Heliopolis as reflected by your positive review. Your lovely words are really appreciated regarding our hotel, best smiling staff and services. Our aim is to deliver the best and we will always make every effort to make your future stays as...

San Francisco, California
Reviewed 17 July 2014

We stayed here to be somewhat close to the airport for our next day departure. The hotel was very nice and clean. You can tell it is a bit dated but I would consider the hotel to be very nice still. There is a nice lounge for Starwood members and we were served some very delicious strawberry juice...mmm! The lounge...

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Helpful?
Thank jing0423
Nelly O, Administrative Assist. to The General Manager at Le Meridien Heliopolis, responded to this review

Dear Valued Guest, First let me thank you for staying at Le Méridien Heliopolis Hotel and for sharing your feedback with us through TripAdvisor. We are delighted to note that you have enjoyed your stay at our hotel appreciating our services and facilities. Thank you for your positive feedback, particularly our lounge. Thrilled to know your excellent opinion regarding our...

Reviewed 15 July 2014

Nice location and easy access to international airport. Staff kind and helpful, nice rooms and an excellent Thai restaurant. Moreover a lot of shops near by and Heliopolis center a few minutes away on foot! Very good choice for a business trip.

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Helpful?
Thank Vasiliki B
Nelly O, Administrative Assist. to The General Manager at Le Meridien Heliopolis, responded to this review

Dear Valued Guest, First let me thank you for choosing Le Méridien Heliopolis Hotel and for sharing your feedback with us through TripAdvisor. We are delighted to note that you have enjoyed your stay at our excellent rooms, the location and also the impeccable restaurant.. Thank you for your positive feedback. We will always welcome the opportunity to being of...

Harrisburg, Pennsylvania
Reviewed 9 July 2014

I stayed here on my honeymoon in 2008. It was a nice hotel with a good buffet. It was decently friendly. When we were there, the pool was closed which was disappointing. It wasn't terribly far from the pyramids and the museum which was nice but still a terrifying cab ride away! I think I would choose a different hotel...

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Helpful?
Thank FoodLover0012
Nelly O, Administrative Assist. to The General Manager at Le Meridien Heliopolis, responded to this review

Dear Valued Guest First let me thank you for your loyalty to Le Méridien Heliopolis Hotel and for sharing your feedback with us through TripAdvisor. We are delighted to note that you have enjoyed your stay at our hotel. Thank you for your positive feedback. We will always welcome the opportunity to being of service to you and look forward...

Bristol, United Kingdom
Reviewed 4 July 2014

Cairo is a busy city 24/7 and for the most part experiences traffic congestion and the exhaust fumes which go with that. Nevertheless it is possible to get away from the hurly burly of a congested but great city. I have been staying at the Le Meridien Heliopolis on Orouba Street, which is a fifteen minute ride from the airport...

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Helpful?
Thank BarrySM68
Nelly O, Administrative Assist. to the General Manager at Le Meridien Heliopolis, responded to this review

Dear Valued Guest, First let me thank you for staying at Le Méridien Heliopolis and for posting a review reflecting your positive experience, with gratifying comments, is greatly appreciated. We genuinely value your excellent scores regarding our friendly and attentive staff as well as our services. Once again, we thank you for your motivating feedback; it will be our pleasure...

Egypt
Reviewed 1 July 2014

Nice location and surroundings, one of the oldest hotel but still clean and in shape. Easy and quick access to the airport, one of the best asset of the hotel. Check in and check out procedures are a bit outdated and can take some time. Overall staff are too self confident and not hospitality geared, pity!

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Helpful?
Thank ueno18
Nelly O, Administrative Assistant to the General Manager at Le Meridien Heliopolis, responded to this review

Dear Valued Guest, Many thanks for recently staying at Le Méridien Heliopolis and for posting a review on your stay with us. We always appreciate when guests take the time to share their opinion be it positive or negative. We are delighted that your Le Méridien experience was positive and we do hope to be able to welcoming you back...

Oxford, United Kingdom
Reviewed 29 June 2014

Close to the air port with easy access to downtown, in an area that is very active, you can do a lot of things there. The hotel is convenient for business customers, 10 minutes walking distance to the metro station which can take you any where in Cairo

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Helpful?
1Thank atkandeel
Nelly O, Administrative Assist. to the General Manager at Le Meridien Heliopolis, responded to this review

Dear Valuable guest, It is a real pleasure to learn that you have enjoyed your stay at Le Méridien Heliopolis as reflected by your positive review. We really appreciate your lovely and wonderful words regarding our services, rooms and staff. We are delighted to have met your expectations and confirm our commitment to always deliver the best of service to...

Bishops Stortford, United Kingdom
Reviewed 28 June 2014

It's a decent hotel at a decent price. The staff is very friendly even at 2 am when I arrived. Rooms are clean and I got a non smoking room which hadn't been smoked in. (There have been hotels where I was given a non smoking room smelling of tobacco.)

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Helpful?
Thank Vecihi T
Nelly O, Administrative Assist. to the General Manager at Le Meridien Heliopolis, responded to this review

Dear Valued Guest, Thank you for posting your feedback on your stay at Le Méridien Heliopolis. We were delighted to note that we have made a good impression on your visit to our Hotel and that you will recommend it to your friends. Your kind comments were shared with the Executive Team as it is certainly gratifying when efforts are...

Reviewed 15 June 2014

Staff responsive and courteous Good value for money -- especially with the 40%his was not discount for prepay with no cancellation promo Heliopolis is a long way from downtown and Giza--- but this was not a problem for me, The taxi dispatcher was not trustworthy but if you speak arabic you can circumvent him.

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Helpful?
Thank Victor M
Nelly O, Administrative Assist. to the General Manager at Le Meridien Heliopolis, responded to this review

Dear Victor, Your kind words are greatly appreciated, as they reflect a positive experience. Rest assured that customer care is amongst our highest priorities and we will do our utmost to merit your support and loyalty to Le Méridien Heliopolis. Looking forward to welcoming you again soon. Kind regards, The Hotel Management

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Occupying the most exclusive site in the heart of Heliopolis lays this 283 rooms and suites elegantly designed hotel, Le Meridien Heliopolis offers a vast spectrum of limitless services, guaranteeing comfort designed with space and charm. The restaurants & bars range from formal to casual offering a unique assortment of dining experiences with an unparallel variety of International cuisine from the five continents. ... more   less 

Additional Information about Le Meridien Heliopolis

Address: 51 Al Orouba Street | Heliopolis, Cairo 11511, Egypt
Region: Egypt > Cairo Governorate > Cairo
Price Range: $102 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Le Meridien Heliopolis 5*
Number of rooms: 283
Reservation Options:
TripAdvisor is proud to partner with Booking.com and Asiatravel.com Holdings so you can book your Le Meridien Heliopolis reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Le Meridien Heliopolis Hotel Cairo
Le Meridien Hotel Cairo
Le Meridien Cairo
Cairo Le Meridien
Hotel Style:
#13 Family Hotel in Cairo
#18 Romantic Hotel in Cairo
#22 Business Hotel in Cairo
#29 Luxury Hotel in Cairo
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Questions & Answers

Here's what travellers have asked, with answers from Le Meridien Heliopolis staff and other travellers.
8 questions
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Questions? Get answers from Le Meridien Heliopolis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a non-smoking area of the hotel.”
 of 5 bubbles davebZ3379LE, 8 Dec 2016 | Read review
“Book another hotel.”
 of 5 bubbles IsmaelH_13, 27 Nov 2016 | Read review
“rooms beside the elevator are noisy”
 of 5 bubbles tareky119, 1 Nov 2016 | Read review
“Pool view rooms”
  • Pool room view
 of 5 bubbles B6873MVmohamedm, 9 Sep 2016 | Read review
“Odd numbers rooms are Pool view”
 of 5 bubbles YoussefE413, 22 Aug 2016 | Read review
5 of 5