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07/05/2017 08/05/2017
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    Le Meridien Heliopolis

    51 Al Orouba Street | Heliopolis, Cairo 11511, Egypt
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    May 7
    May 8
    1 room, 2 adults, 0 children
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    Traveller (103)
    Room & Suite (102)
    Dining (85)
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    Overview

    • Excellent29%
    • Very good38%
    • Average16%
    • Poor8%
    • Terrible7%
    Travellers talk about
    Free Wifi
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    5 Star Hotel
    All hotel details
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    Rooms
    May 7 May 8
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    1 room, 2 adults, 0 children
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    Traveller rating
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    Reviewed 13 October 2016

    I feel like in home because I stayed in this hotel several time, everybody recognized and they 're Happy you're there with the smile and Welcome Back your second Home. FD, so nice special Marina, Manager Moustaffa all the team the same all the Bells,...More

    Helpful?
    Response from Nelly O, Administrative Assist. to the General Manager at Le Meridien Heliopolis

    Dear Valuable Guest First we would like to thank you for your loyalty to Le Méridien Heliopolis. We read your review and are delighted to know you enjoyed your time at our Hotel, appreciating our services & facilities, particularly the performance of our staff. Rest...More

    Reviewed 8 October 2016 via mobile

    I've read many reviews. Personally I had a good experience. There were some things that could be better but they were better than average. The experience you get is influenced in how you are welcomed on arrival. From the guy helping you with your bags...More

    Helpful?
    Response from Nelly O, Administrative Assist. to the General Manager at Le Meridien Heliopolis

    Dear Valued Guest, First let me thank you for staying at Le Méridien Heliopolis and for posting a positive review on your recent stay at our Hotel. I am delighted that Mahmoud was able to provide you with the required assistance. It is the duty...More

    Reviewed 5 October 2016 via mobile

    Thank God for Stayed just two nights 1. Dirty Washroom 2. bad customer service 3. Both inhouse restaurants don't serve late meal. 4. breakfast menu so bad. 5. Old furniture. Not recommended at all cost.More

    Helpful?
    Response from Nelly O, Administrative Assist. to the General Manager at Le Meridien Heliopolis

    Dear Valued Guest, It is with great concern that I have read your review and thank you for bringing these issues to our attention, We always appreciate when our guests take the time to share their concerns with us so we can endeavour to meet...More

    Reviewed 3 October 2016

    Arrived at hotel with confirmation of booking & payment, to be told that payment had not been received for 2 nights. Hotel refused to assist by contacting Wholesaler EMECO, or to check what office error had occurred. Forced to pay for another nights accommodation &...More

    Helpful?
    Response from Nelly O, Administrative Assist. to the General Manager at Le Meridien Heliopolis

    Dear Valuable Guest, First let me thank you for choosing Le Méridien Heliopolis and for posting a review on our Hotel while recently visiting Cairo. I was deeply concerned by your comments. We regret the inconvenience caused resulting your reservation, our records show that your...More

    Reviewed 29 September 2016 via mobile

    - hotel is very old - breakfast (variety, freshness and taste) - elevators not working fine with room cards - pool is tiny and water is too cold - some staff members are rude specially who working in restaurant - smoking in lobby and nowhere...More

    Helpful?
    Response from Nelly O, Administrative Assistant to the General Manager at Le Meridien Heliopolis

    Dear Valued Guest, Greetings from Le Méridien Heliopolis… Thank you for staying at Le Meridien Heliopolis Hotel, while recently staying in Cairo, and for taking the time to share via TripAdvisor. We have regrettably noted that we did not meet your overall expectations; we kindly...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$76 - US$158 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #13 Family Hotel in Cairo
    • #18 Romantic Hotel in Cairo
    • #21 Business Hotel in Cairo
    • #29 Luxury Hotel in Cairo
    Photos
    Traveller (103)
    Room & Suite (102)
    Dining (85)
    Pool & Beach (22)
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    Questions & AnswersAsk a question
    Imad E
    Hello, I will be visiting for a business trip and was wondering if guests are allowed to have visitors ?
    5 April 2017|
    Answer
    Response from ManagementCairo | Property representative |
    Guests can meet their visitors in the Lobby
    0
    Votes
    Alaa E
    Are pets allowed?
    31 December 2016|
    Answer Show all 3 answers
    Response from ManagementCairo | Property representative |
    Yes, pet should not be over 15KG
    0
    Votes
    Ahmed A
    Hello, i need all info for Massage?
    19 August 2016|
    Answer Show all 3 answers
    Response from mshassan2016 | Reviewed this property |
    Hi, they have different types of massage, full body, neck, shoulder, back and foot massage. Duration range between 90 to 60 minutes and sometimes 30 minutes. I saw a health club in the M level but I don't know anything about... More
    1
    Vote
    Room Tips
    "As an SPG customer, there was floor designated"
    Read review
    "Do not stay here - it is vile"
    Read review
    "Try to have a room on the side as rooms facing the main road could be noisy and dusty."
    Read review
    "Request a non-smoking area of the hotel."
    Read review