I have to say that I didn't expect such service at this hotel. All the staff is so friendly and very attentive to every detail. Before going there, I was reading the reviews, they were quite negative but when arriving there I didn't understand why people would complain about this hotel. The rooms are clean, with fresh towels every day, a great breakfast, and food. My husband and I stayed there for 3 nights and we enjoyed every single moment. The Spa and Jacuzzi are amazing, everything is so clean and especially during this covid, the staff took care of always protecting themselves, always wearing masks and there's disinfection spray in every corner of the hotel. I also had my birthday there and OMG the staff was just soooo attentive to everything. I got an amazing breakfast, small gifts and also birthday cakes all day long. I couldn't be more happy and grateful to have stayed at this amazing hotel. Thank you to everyone: Daa, Reba, Menna, Dessouky, Moneam and Bishay for such amazing service. I strongly recommend this hotel, you can't find better in Cairo. The staff makes your staff very easy and pleasant. Next time I visit Egypt, I know where to go stay away :)…
I was traveling with my husband to Cairo for tourism and we stayed in a double room which was super comfortable, and has all necessities, and with an overview on the Nile. The view was amazing specially early mornings. Receptionist were very friendly and extremely helpful and the housekeeping was very clean. I was impressed by all the staff within the hotel, and their exceptional service. I definitely enjoyed my stay at Sofitel and will definitely recommend it.
Nice open air venue with a magnificent view of the Nile. Staff was very attentive, friendly and prompt. Food was really delicious with a big array of variety. The whole place was impeccably spotless all over
Best hotel We have stayed in. Great location and the food quality is the best. Staff are very friendly and attentive. Rooms are very spacious for a family and the kids had the best time ever. Food prices are very reasonable
In order to avoid a large family gathering at home, we booked lunch at Kababgy restaurant at Sofitel El Gezirah. We were very well received by the crew who were very helpful. The food was very good, and the setting by the Nile is out of this world. Highly recommended.
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