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Sofitel Cairo El Gezirah

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#5 of 142 Hotels in Cairo
Certificate of Excellence
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1 room 2 adults 0 children
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Sofitel Cairo El Gezirah
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1,301 Reviews from our TripAdvisor Community

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Showing 951: English reviews
Jeddah, Saudi Arabia
Reviewed 14 July 2012

The bed mattress is very bad. The daily fresh drinking water resupply is not done. No cream in the coffee bar. No travel kit supplied (shaving cream, tooth paste, etc)

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Helpful?
1Thank hadibahra
Sofitel_Quality, Manager at Sofitel Cairo El Gezirah, responded to this review

Dear Our Valued Guest, It was our pleasure having the chance to have you with us. I am extremely sorry that your experience did not meet your expectations for this stay, please accept my sincerest apologist. It is indeed a concern that you feel the services offered was not up to the expected fine standards; we will of course take...

Reviewed 10 July 2012

Business travelers default hotel in cairo is the four seasons; the sofitel is a better bet. The rooms are not quite as grand but arebmore than adequate and the location is vastly superior. Great views down the nile (and even out to the pyramids) from most rooms, restaurant on the river and nice bar too. Give it a go. Its...

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Helpful?
Thank Simon W
Management response:

Dear Our Valued Guest, I would like to thank you most sincerely for sharing your thoughts of Sofitel Cairo- El Gezirah with others guests’ on the tripadvisor. We were very pleased to read that you have enjoyed your stay with us. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in...

Cairo, Egypt
Reviewed 1 July 2012

i am very angry about my experience at Sofitel el Gezirah it all started when a friend of mine who was at the hotel earlier the same day i checked in and asked for the rate of one night and was told a price that was different from the price I checked in with although it was the same day....

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Helpful?
3Thank Alaa Y
Sofitel_Quality, Manager at Sofitel Cairo El Gezirah, responded to this review

Dear Our Valued Guest, Thank you for taking the time to share with us your experience at the Sofitel Cairo-El Gezirah. I am sorry that your experience did not meet your expectations on some points of your stay; please allow me to express to your goodself my sincerest apologist. Rest assured that your comments, which are listed on tripadvisor toghether...

Cairo, Egypt
Reviewed 30 June 2012

A couple of days ago, it was my birthday, and the husband excelled himself by booking lunch and a massage at this hotel. We didn't stay as our flat is only five minutes down the road but we did have time to relax and enjoy the ambience. This isn't the most beautiful of buildings but inside the hotel is wonderful,...

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Helpful?
Thank MrsElizabethCairo
Management response:

Bonjour! First of all thank you for your nice comment. The whole Sofitel Cairo- El Gezirah team, as well as the hotel management will be looking forward to your next visit. Cordially, Iman El Gabaly Quality Manager

London, United Kingdom
Reviewed 27 June 2012

Stayed in here for 3 nights as part of a trip through Egypt. On arrival was up graded to a luxury room and welcomed to my room by a cute display of Lavendar Macaroons surrounded by flower petals. I stayed on the 16th floor and had great views of the nile, tahrir square and downtown Cairo, small balcony which provided...

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1Thank Andrew T
Management response:

Dear Our Valued Guest, I would like to thank you most sincerely for sharing your thoughts of Sofitel Cairo- El Gezirah with others guests’ on the tripadvisor. We were very pleased to read that you have enjoyed your stay with us. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in...

Cairo, Egypt
Reviewed 20 June 2012

Att: Mr. Rafic Khairallah Hotel Manager Sofitel Cairo El Gezirah – Egypt Dear Mr. Khairallah, Please allow us to introduce ourselves, we are Michael & Engy we had the pleasure of spending two nights after our wedding day on the 11th & 12th of June 2011 at Sofitel El Gezirah hotel and since it was our wedding day and we...

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1Thank Michael M
Management response:

Dear Our Valued Guest, I would like to thank you most sincerely for sharing your thoughts of Sofitel Cairo- El Gezirah with others guests’ on the tripadvisor. We were very pleased to read that you have enjoyed your stay with us. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in...

Auckland Region, New Zealand
Reviewed 17 June 2012

We Checked into this hotel and were lucky enough to be the guest of the day and upgraded to a beautiful suit on the 24th floor that had the most spectacular view of Cairo and the Nile. The location of this hotel was excellent, situated directly on the Nile, Coming down to our breakfast spot every morning was a delight....

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Helpful?
Thank ChanelCarter
Sofitel_Quality, Manager at Sofitel Cairo El Gezirah, responded to this review

Dear Our Valued Guest, I would like to thank you most sincerely for taking the time to share your experience at Sofitel Cairo-El Gezirah. Your feedback will be influential in improving your experience on your next stay. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence....

Jordan
Reviewed 11 June 2012

I checked in on the 9th of June 2012 and stayed there for one night. below is my experience Taxi to the Hotel from Cairo international airport I found a taxi easily (airport taxi ) and was a 1 hour trip to the hotel for 90 Egyptian pounds that were paid to some guy in charge of this prior to...

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Helpful?
1Thank Elias_Elwerr
Sofitel_Quality, Manager at Sofitel Cairo El Gezirah, responded to this review

Dear Our Esteemed Guest, I would like to thank you most sincerely for sharing your thoughts of Sofitel Cairo- El Gezirah with others guests’ on tripadvisor. We are very glad to see that you described us as the Sanctuary in Cairo Your feedback will be influential in improving your experience on your next stay. It is always a great pleasure...

Singapore, Singapore
Reviewed 9 June 2012

2010 NYE party hosted in Buddah Bar was memorable. Perfect organisation, attended by a mix of young successful Egyptians and international customers, international music with a good DJ (cant remember his name but i heard about him in Paris in the past) and a great way to have fun for New Year in a city that does not celebrate it...

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2Thank Jeremy1985
Sofitel_Quality, Manager at Sofitel Cairo El Gezirah, responded to this review

Bonjour! First of all thank you for your nice comment, the Sofitel Cairo- El Gezirah team as well as the hotel management will be looking forward to your next visit. We were very pleased that hard work leaves good memory in our guests’ experience even though it has been a long time since your last visit. I do hope that...

Guernsey, United Kingdom
Reviewed 28 May 2012

Sitting in the Buddha Bar in near darkness aside from the blue light of the bar counter and a few candles you can look out onto the Nile and see the boats slithering around like mayflies with their coloured lights. In the daytime there is the Jacuzzi which is swimming pool sized which looks out over the Nile from the...

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Helpful?
1Thank Jeanniej16
Sofitel_Quality, Manager at Sofitel Cairo El Gezirah, responded to this review

Bonjour! First of all thank you for your nice comment, the Sofitel Cairo- El Gezirah team as well as the hotel management will be looking forward to your next visit. Cordially, Iman El Gabaly Quality Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Fully refurbished in 2007, the contemporary interior design combines exquisite style and elegant refinement with the convenience of several restaurants, bars, spa, casino, 850m2 of conference/meeting facilities and all the latest amenities - the unique French flair and personalized service add a special touch of luxury. ... more   less 

Additional Information about Sofitel Cairo El Gezirah

Address: 3 El Thawra Council St Zamalek, Cairo 11511, Egypt
Region: Egypt > Cairo Governorate > Cairo
Price Range: $161 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Cairo El Gezirah 5*
Number of rooms: 433
Reservation Options:
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Also Known As:
Sofitel Cairo El Gezirah Hotel Cairo
Cairo Sofitel
Hotel Style:
#1 Casino Hotel in Cairo
#2 Spa Hotel in Cairo
#2 Romantic Hotel in Cairo
#4 Luxury Hotel in Cairo
#6 Business Hotel in Cairo
#17 Family Hotel in Cairo
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Cairo El Gezirah staff and other travellers.
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Questions? Get answers from Sofitel Cairo El Gezirah staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms # 20 on a high floor have the best views”
 of 5 bubbles aussieskiman, 21 Feb 2017 | Read review
“Best View in the middle of The great Nile river”
 of 5 bubbles khalids782, 20 Feb 2017 | Read review
“Get the club lounge rooms. It's worth it.”
 of 5 bubbles CocoaBlue, 19 Feb 2017 | Read review
“I had Club room and was great”
 of 5 bubbles sauda364, 15 Feb 2017 | Read review
“get high floors for better directview”
 of 5 bubbles Mostafa19, 14 Feb 2017 | Read review
5 of 5