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InterContinental Cairo Citystars

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Omar Ibn El Khattab Street Heliopolis, Cairo 11511 Egypt
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (1295)
Room & Suite (346)
Dining (111)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 20-11-20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from InterContinental Cairo Citystars
Updated 20-11-20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 201 hotels in Cairo
Location
Cleanliness
Service
Value
Travellers' Choice
Voted Cairo's Best Business Hotel, InterContinental Cairo Citystars offers luxury amid lush gardens in the buzzing hub of Citystars Heliopolis, next to Stars Centre Mall. Whether you are in Cairo for business or leisure, the hotel puts everything at your fingertips, from steak to sushi, from spa treatments to squash, and from complimentary Wi-Fi to cocktails on the air-conditioned poolside terrace. Eleven restaurants and bars are available in the hotel including Shogun Japanese restaurant, Al Khal Egyptian restaurant, Maestro Italian restaurant and Fayruz Lebanese restaurant. For a tour of nearby Cairo Citadel and Giza Pyramids, our Concierge will gladly help
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Casino and Gambling
Kids stay free
Babysitting
Wifi
Hot bath
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Swimup bar
Poolside bar
Kids club
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Shops
ATM on site
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
Iron
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
See more room details
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Green
Languages Spoken
English, Arabic
2,074Reviews23Q+A100Room tips
Traveller rating
  • 1,360
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  • 123
  • 56
  • 56
Time of year
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Popular mentions
Stella wrote a review Apr. 8
Nairobi, Kenya11 contributions4 helpful votes
+1
I absolutely loved my stay at Intercontinental City Stars! I especially loved its close proximity to the City Stars mall meaning I got lots of shopping done and especially the great brands. I also liked that the housekeeping would only visit my room at my request in line with the hotel’s Covid-19 safety protocols. The hotel has a gym and that was a plus, meaning that I got to continue my workout routine. We were always greeted cordially when we arrived at the hotel’s restaurant for breakfast & the array of meals was excellent. I miss the daily serving of pomegranate, sushi & smoked salmon. I realized that I forgot my toothbrush & toothpaste at home but voila! The hotel sent a dental kit up to my room and saved the day. I honestly have no complaints. Service was superb throughout my stay. I will certainly stay here during my next visit!
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Date of stay: March 2021Trip type: Travelled on business
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Response from Tamer Refaat, Owner at InterContinental Cairo Citystars
Responded 1 week ago
Dear Valuable Guest, Thank you so much for sharing your experience at Intercontinental Citystars. We are glad you enjoyed our services, facilities and location. And all your comments are very much appreciated. Hope to welcome you soon at InterContinental Cairo Citystars. Kind regards, Tamer Refaat Director of Sales and Marketing
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Adel A wrote a review Apr. 6
Greater London, United Kingdom2 contributions
+1
The hotel is very good, service, food, restaurant staff, management, reception, concierge are very good, housekeeping good, we appreciate everything in our staying at the hotel, I’m sure we will be happy to stay at this hotel again in future, my big thanks to everyone we met and served us in all the departments specially in the food service. Wishing all the hotel members a good health and joy in the future and to keep this level of service if not better. Thanks again to all of you.
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Date of stay: April 2021Trip type: Travelled as a couple
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Response from Tamer Refaat, Owner at InterContinental Cairo Citystars
Responded 1 week ago
Dear Mr. Adel, Thank you so much for sharing your experience, We are glad you enjoyed our services, facilities and management. And all your comments are very much appreciated. Hope to welcome you soon at InterContinental Cairo Citystars. Kind regards, Tamer Refaat Director of Sales and Marketing
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Nermeen Raafat wrote a review Mar. 2021
Cairo, Egypt2 contributions
Really enjoyed my stay in the hotel. Special thanks to Mr. Yasser Fouad and Mr. Roger for their kind care, Mr. Mostafa Ibrahim for his help and Thanks to the great and helpful Guest Relations team ( Monica, Sara and Eriny ). The place is clean and the food menu is very nice. The whole atmosphere is wonderful. Really recommend. Not the first time and certainly will not be the last. THANKS AGAIN...
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Date of stay: March 2021
Value
Cleanliness
Service
Trip type: Travelled on business
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Response from Tamer Refaat, Owner at InterContinental Cairo Citystars
Responded 2 weeks ago
Dear Ms. Nermeen, Thank you so much for sharing your experience, We are glad you enjoyed our services and facilities and all your comments are very much appreciated. Your compliments will be shared among our team members you mentioned for encouragement. Hope to welcome you soon at InterContinental Cairo Citystars. Kind regards, Tamer Refaat Director of Sales and Marketing
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Ahmed Mostafa Abdelrahman wrote a review Mar. 2021
1 contribution
The staff is very friendly and helpful. The place is clean and the food menu is very nice. The whole atmosphere is wonderful. It is nearby the airport that may help travellers. Staff helped me to join the IHG club which offered additional benefits.
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Date of stay: March 2021
Location
Service
Sleep Quality
Room Tip: My suite 1465 was an amazing one for a family.
See more room tips
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Response from Tamer Refaat, Owner at InterContinental Cairo Citystars
Responded 2 weeks ago
Dear Dr. Ahmed, Thank you so much for sharing your experience, We are glad you enjoyed our services, facilities and location. And all your comments are very much appreciated. Hope to welcome you soon at InterContinental Cairo Citystars. Kind regards, Tamer Refaat Director of Sales and Marketing
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Marian I wrote a review Mar. 2021
Cairo, Egypt1 contribution1 helpful vote
Really enjoyed my stay in the hotel ....special thanks to Mr. Abdel KhaleK Ali ( Manager) for his kind care ,out sanding services and respectable manners . Helpfull staff.... tasty yummy food . Really recommend. THANKS AGAIN MR. ABDEL KHALEK ALI
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Date of stay: March 2021Trip type: Travelled on business
1 Helpful vote
Helpful
Share
Response from Tamer Refaat, Owner at InterContinental Cairo Citystars
Responded 2 weeks ago
Dear Ms. Marian, Thank you so much for sharing your experience, We are glad you enjoyed our services and facilities. And all your comments are very much appreciated. Hope to welcome you soon at InterContinental Cairo Citystars. Kind regards, Tamer Refaat Director of Sales and Marketing
Read more
Previous
PRICE RANGE
US$155 - US$220 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental citystars cairo hotel cairo, intercontinental cairo
LOCATION
EgyptCairo GovernorateCairo
NUMBER OF ROOMS
824
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Frequently Asked Questions about InterContinental Cairo Citystars
Which popular attractions are close to InterContinental Cairo Citystars?
Nearby attractions include City Stars Mall (0.07 km) and ISim Egypt Flight Simulator Center (0.3 km).
What are some of the property amenities at InterContinental Cairo Citystars?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at InterContinental Cairo Citystars?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental Cairo Citystars?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at InterContinental Cairo Citystars?
Yes, valet parking is available to guests.
What are some restaurants close to InterContinental Cairo Citystars?
Conveniently located restaurants include Esplanade Cafe Restaurant, Nişantaşi, and Al Khal Egyptian Restaurant.
Are there opportunities to exercise at InterContinental Cairo Citystars?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does InterContinental Cairo Citystars have an airport shuttle?
Yes, InterContinental Cairo Citystars offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at InterContinental Cairo Citystars?
Yes, dry cleaning and laundry service are offered to guests.
Does InterContinental Cairo Citystars offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at InterContinental Cairo Citystars?
The staff speaks multiple languages, including English and Arabic.