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InterContinental Cairo Citystars

Traveller (1022)
Room & Suite (331)
Pool & Beach (87)
Overview
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Omar Ibn El Khattab Street Heliopolis, Cairo 11511 Egypt See on map
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
Additional information
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Offers from InterContinental Cairo Citystars
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Rooms
Dec. 23Dec. 24
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,623)
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1,356 results
Traveller rating
852
341
81
44
38
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LanguageEnglish
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852
341
81
44
38
Show reviews that mention
All reviews city stars mall shopping mall huge mall direct access close to the airport business trip club room pool side health club room key lebanese restaurant wonderful hotel breakfast buffet excellent stay guest relations front office main restaurant
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1 - 5 of 1,356 reviews
Reviewed yesterday via mobile

I have been staying here for 21 days on business and the Citystars hotel is perfect. The rooms are very nice with more than adequate facilities. There is an adjoining shopping mall accessible from the hotel lobby. The dining arrangements for both breakfast and evening...More

Date of stay: December 2018
Thank Biddlelad
Response from CitystarsComplex, Director of Sales at InterContinental Cairo CitystarsResponded yesterday

Dear Valuable Guest, Thank you for taking the time to share your valuable review. It is our pleasure to have your good self, and we wish that you had an enjoying stay. Looking forward welcoming you back soon. Kind regards Tamer Refaat Director of Sales...More

Hotel's Favourite
Reviewed October 10, 2018

This was my fourth visit , stayed at the club rooms. Club floors staff in all club floors are very professional and attentive. The lounge in the 15th floor is clean as usual and good service special thanks to Ms. Marina . There is an...More

Date of stay: October 2018
1  Thank I_Redwan
Response from CitystarsComplex, Director of Sales at InterContinental Cairo CitystarsResponded October 10, 2018

Dear Mr. Redwan, It is real pleasure to read your comments on TripAdvisor. I am very happy to learn that our staff, facilities, location and services were up to your expectations and that you enjoyed your stay with us. look forward to welcoming you back...More

Reviewed yesterday

I'm giving this property 3 stars for their service. Property/Hotel: old and a bit run-down, the standard rooms are not what i would typically expect from an Intercontinental property. Furnishings are old and tired, bathroom toiletries were missing. Even though I requested a non-smoking room,...More

Date of stay: December 2018
Thank Chick3nScratch
Response from CitystarsComplex, Director of Sales at InterContinental Cairo CitystarsResponded yesterday

Dear Valuable Guest, First of all, I would like to apologize for the inconvenience caused during your visit at InetrContinental Cairo Citystars. We believe that we can only improve and ameliorate our services through guest feedback, accordingly I would like to thank you for taking...More

Reviewed 5 days ago via mobile

Very nice and elegant design rooms good Wi-Fi free nice pool good food all types oriental and others. Helpful nice looking staff. Clean tools. Parking present with charges. Close to a huge shopping centreMore

Date of stay: December 2018
Thank 587ashrafe
Response from CitystarsComplex, Director of Sales at InterContinental Cairo CitystarsResponded 3 days ago

Dear guest, Thank you so much for sharing your nice experience about your stay at InterContinental Cairo Citystars on Tripadvisor, I am very delighted to learn that you have enjoyed our facilities and services. A positive guest experience is something our staff takes great pride...More

Reviewed 1 week ago via mobile

Very elegant and nice hotel.The room was spacious and very clean.Lobby was so nice with a christmas tree also.We ate at Maestro restaurant one night,and the food was so delicious.We were there for a meeting and everything was very well organized.More

Date of stay: December 2018
1  Thank 885alie
Response from CitystarsComplex, Director of Sales at InterContinental Cairo CitystarsResponded 3 days ago

Dear valuable guest, Thank you for taking the time to share your wonderful review on Tripadvisor. I am very delighted to learn that you have enjoyed our facilities and services at InterContinental Cairo Citystars. We constantly strive to provide luxurious accommodations that exceed our guests'...More

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About
Description
Voted Cairo's Best Business Hotel, InterContinental Cairo Citystars offers luxury amid lush gardens in the buzzing hub of Citystars Heliopolis, next to Stars Centre Mall. Whether you are in Cairo for business or More leisure, the hotel puts everything at your fingertips, from steak to sushi, from spa treatments to squash, and from complimentary Wi-Fi to cocktails on the air-conditioned poolside terrace. Eleven restaurants and bars are available in the hotel including Shogun Japanese restaurant, Al Khal Egyptian restaurant, Maestro Italian restaurant and Fayruz Lebanese restaurant. For a tour of nearby Cairo Citadel and Giza Pyramids, our Concierge will gladly help Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Adult pool
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Casino and Gambling
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Wheelchair Access
Beachfront
Free Parking
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Casino
,
Business
,
Spa
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Casino
,
Business
,
Spa
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
824
Price range
US$158 - US$318 (Based on Average Rates for a Standard Room)
Also Known As
Intercontinental Citystars Cairo Hotel Cairo
,
Intercontinental Cairo
Location
Egypt > Cairo Governorate > Cairo
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Casino
,
Business
,
Spa
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
824
Price range
US$158 - US$318 (Based on Average Rates for a Standard Room)
Also Known As
Intercontinental Citystars Cairo Hotel Cairo
,
Intercontinental Cairo
Location
Egypt > Cairo Governorate > Cairo
Photos
Traveller (1,022)
Room & Suite (331)
Pool & Beach (87)
Dining (81)
Business Centre & Event Rooms (11)
Amenities (8)
Family and Play Areas (4)
Nearby
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Nearby RestaurantsSee all 4,327 nearby restaurants
Fayruz Lebanese Restaurant
780 reviews
.01 km away
Maestro Italian Restaurant
369 reviews
.02 km away
Esplanade Cafe Restaurant
194 reviews
.00 km away
Shogun Japanese Restaurant
451 reviews
.02 km away
Nearby AttractionsSee all 753 nearby attractions
Saqqara (Sakkara) Pyramids
2,557 reviews
1.41 km away
City Stars Mall
371 reviews
.11 km away
Trip To Egypt - Day Tours
12 reviews
1.00 km away
All Tours Egypt - Day Tours
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1.11 km away
Questions & Answers
Ask a question
Jary8
September 23, 2018|
AnswerShow all 4 answers
Response from mohammedismael | Reviewed this property |
Hi They have separate kids club lounge it’s good and safe for the kids Food at the lounge is ok drinks is good Staff is really nice
0
Votes
Dickson0202
April 14, 2018|
AnswerShow all 9 answers
Response from Mick M | Reviewed this property |
there is a mall connected to the hotel that has several eateries inside (including some nice restaurants).
2
Votes
Tamer A
November 22, 2017|
AnswerShow all 2 answers
Response from yehiajewler | Reviewed this property |
The hotel very big , have many kind of rooms , the basic is small room with bathroom , basic suite is room with another livening area and bathroom , on the 16 floor and 17 the have club room witch is the best room in the... More
1
Vote
Room Tips
"Choose a room away from the lifts."
attyd2013
4 weeks ago
Read review
"Don't go and find better service."
Drjack183
Oct. 17, 2018
Read review
"Prime location as it is attached to the city stars mall"
I_Redwan
Oct. 10, 2018
Read review
"Close to Airport"
MarkandSheri954
Oct. 8, 2018
Read review
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