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InterContinental Citystars Cairo

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#2 of 139 Hotels in Cairo
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InterContinental Citystars Cairo
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1,149 Reviews from our TripAdvisor Community

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Showing 949: English reviews
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Reviewed 2 days ago NEWvia mobile

Excellent accomodation and very good reception and service.also excellent type of foods with different cuisines.The room cleaning is very good .There was a problem in receiving room and the reception solved it immediately

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Helpful?
Thank Mohamed e
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. Mohamed, We would like to thank you for sharing your nice experience on TripAdvisor. It is always very rewarding when we receive positive comments as such from our honored guests. We are truly delighted to know that you have enjoyed our services. Looking forward to welcome you back in the near future at InterContinental Cairo Citystars. Sincerely, Khaled...

Tunis, Tunisia
Reviewed 3 days ago NEW

good connection with the airport and main road to other destinations in north Egypt. all services are available to make your business trip successful with no surprise. excellent food in the different restaurants available in the hotel all the staff are helpful and dedicated . I was amazed by the quality of the service in the front desk and I...

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Helpful?
Thank faycallassoued
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Valuable Guest, We would like to thank you for sharing your nice experience on TripAdvisor. It is always very rewarding when we receive positive comments as such from our honored guests. We are truly delighted to know that you have enjoyed our services. Looking forward to welcome you back in the near future at InterContinental Cairo Citystars. Sincerely, Khaled...

Reviewed 4 days ago NEW

I stayed for a week in this hotel. the service was really great and the staffs are very friendly. They have some very nice restaurants too, a must visit is Shogun - a Japanese restaurant. Overall i am very satisfied with my stay.

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Helpful?
Thank Ajey P
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. Ajey, Thank you for sharing such nice review to let us know about your recent experience at InterContinental Cairo Citystars. We are pleased that you enjoyed the hotel's facilities. Looking forward welcoming you back very soon. Kind regards, Khaled Shafik Director of Sales & Marketing InterContinental Cairo Citystars Khaled.Shafik@ihg.com

Amman, Jordan
Reviewed 4 days ago NEWvia mobile

We were in the residential apartment. Its very clean .but the room little bit old and needs renovations. The staff in reception in resendial was not friendly . Mohmmaed Talat was very supportive and helpful. The connections with the mall is excellent. Strong wi fi . The security were polite and professional . The gym perfect and fulfill my needs...

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Helpful?
Thank FaresNayel
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. Fares, Thank you for your review. All your comments have been noted and very much appreciated. We believe that we can only improve and ameliorate our services through our valuable guest feedback, and I thank you for taking the time to provide us with it. I look forward to welcoming you back to InterContinental Cairo Citystars in the...

Reviewed 4 days ago NEWvia mobile

Spacious room , excellent location with a private entrance to the mall , alot of restaurants and activities inside the hotel Exceptional customer service and front desk staff, they always asking to improve their services as well , thanks for your kindness and warm hospitality

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Helpful?
Thank Mohammed A
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. Mohammed, Thank you for sharing such nice review to let us know about your recent experience at InterContinental Cairo Citystars. We are pleased that you enjoyed the hotel's facilities. Looking forward welcoming you back very soon. Kind regards, Khaled Shafik Director of Sales & Marketing InterContinental Cairo Citystars Khaled.Shafik@ihg.com

Reviewed 5 days ago NEW

I stayed at this hotel for one night at the end of my Viking River Cruise tour of Egypt. The hotel is absolutely lovely: The lobby is gorgeous and gilded (we were welcomed with generous glasses of fresh juices), the rooms are large and comfortable, and the bathrooms are very nice. The dinner buffet was exceptional! Be sure to take...

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Helpful?
Thank Celeste B
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Ms. Celeste, We would like to thank you for sharing your nice experience on TripAdvisor. It is always very rewarding when we receive positive comments as such from our honored guests. We are truly delighted to know that you have enjoyed our services and facilities. Looking forward to welcome you back in the near future at InterContinental Cairo Citystars....

Reviewed 1 week ago via mobile

Amazing hotel the stuff are very friendly and cooperative really it was awesome stay. The service is excellent and the is very spacious and clean as well. The food is nice and there is a many options and restaurants in the hotel in addition the mall is walking distance in the hotel.

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Thank Hisham S
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. Hisham, We would like to thank you for sharing your nice experience on TripAdvisor. It is always very rewarding when we receive positive comments as such from our honored guests. We are truly delighted to know that you have enjoyed our services. Looking forward to welcome you back in the near future at InterContinental Cairo Citystars. Sincerely, Khaled...

Kuala Lumpur, Malaysia
Reviewed 1 week ago via mobile

I would have thought that the security staff in charge of the outer gates to be most alert and respond quickly. In this case, it took them a while to respond and open the gates to allow the tour bus to enter the driveway to drop off passengers. This occurred on 2 occasions on the same day and I thought...

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Helpful?
Thank macaiwar
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Valuable Guest, Thank you for choosing InterContinental Cairo Citystars, We are delighted that you enjoyed our facilities and services. Reference to the gates, we apologize for the inconvenience but it only takes time for security measures. We always strive to provide comfortable accommodation, guest safety and satisfaction. Once again, thank you for your valuable feedback and hope we have...

Reviewed 1 week ago via mobile

The International has first class rooms, multiple restaurants, a full service business center, wifi , beautiful pool and more. Can't wait to explore the huge mall next door and the airport is just a short taxi ride away. Extensive buffet available all meals. Interesting and well prepared.

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Helpful?
Thank Lisa S
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Ms. Lisa, We would like to thank you for sharing your nice experience on TripAdvisor. It is always very rewarding when we receive positive comments as such from our honored guests. We are truly delighted to know that you have enjoyed our location and facilities. Looking forward to welcome you back in the near future at InterContinental Cairo Citystars....

Reviewed 1 week ago via mobile

Usually we expect certain level of service at reception process... this hotel adds a high delighting services.. Mr Ahmad Shalaby extended his welcome at the IHG desk with a fabulous smile and extended hospitality.. this case was not exceptional when I asked for some other assistance on my checkout day.. apparently leadership of the IHG team in this hotel is...

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Helpful?
Thank Akram R
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. Akram, We would like to thank you for sharing your nice experience on TripAdvisor. It is always very rewarding when we receive positive comments as such from our honored guests. We are truly delighted to know that you have enjoyed our services. Looking forward to welcome you back in the near future at InterContinental Cairo Citystars. Sincerely, Khaled...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
InterContinental Cairo Citystars is part of the Middle East s largest retail and entertainment complex, giving you direct access to 550 stores and an indoor theme park. The hotel is ideally located seven minutes from Cairo International Airport, 10 minutes from Cairo International Conference Centre and 30 minutes from downtown Cairo.Named Cairo s best business hotel by Business Traveller Magazine, it is also close to free time destinations such as the Egyptian Museum, Sakkara and the Giza Pyramids and Sphinx. ... more   less 

Additional Information about InterContinental Citystars Cairo

Address: Omar Ibn El Khattab Street, Cairo 11511, Egypt
Region: Egypt > Cairo Governorate > Cairo
Price Range: $243 - $383 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Citystars Cairo 5*
Number of rooms: 824
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Hotels.com and Asiatravel.com Holdings so you can book your InterContinental Citystars Cairo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Citystars Cairo Hotel Cairo
Intercontinental Cairo
Hotel Style:
#2 Luxury Hotel in Cairo
#3 Family Hotel in Cairo
#4 Business Hotel in Cairo
#8 Romantic Hotel in Cairo
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Citystars Cairo staff and other travellers.
11 questions
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As Sulaymaniyah, As Sulaymaniyah, Iraq
Cairo, Al Qahirah, Egypt
Portland, Maine
1 day ago
Portland, Maine
1 day ago

See all questions (11)

Questions? Get answers from InterContinental Citystars Cairo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Great location with many facilities around!”
 of 5 bubbles HaidarDabaeen, 12 Mar 2017 | Read review
“upper floor”
 of 5 bubbles TorstenK874, 8 Mar 2017 | Read review
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 of 5 bubbles , 22 Feb 2017 | Read review
“I would avoid a pool side room unless you want easy access to the pool.”
 of 5 bubbles F7060OUmarks, 21 Feb 2017 | Read review
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