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InterContinental Citystars Cairo

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#3 of 142 Hotels in Cairo
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InterContinental Citystars Cairo
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1,119 Reviews from our TripAdvisor Community

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Showing 921: English reviews
Amman, Jordan
Reviewed 4 November 2014

This is my first stay in this hotel , I love it , nice location with very attractive city star mall The rooms are good , good space , clean etc... The breakfast is amazing , with a very wide food selection even suchi and soya milk The service is great

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Helpful?
Thank Maenaddassi
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Maenaddassi, Thank you very much for taking the time to write your comments on tripadvisor. It is always very rewarding to receive such comments which is very appreciated. Your comments were already communicated to the team which was inspiring. Looking forward welcoming you back. Khaled Shafik Director of Sales & Marketing InterContinental Cairo Citystars Khaled.Shafik@ihg.com

Johannesburg, South Africa
Reviewed 4 November 2014

Attending a conference at the hotel. Very happy with the accommodation, the quality of the food and the pleasant, friendly service. The location of the elevators can be confusing, as they repeat A, B, C, etc, so you can get out on your floor but on the opposite side of the building.

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Helpful?
Thank AdrianToo
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. Adrian, Thank you for choosing InterContinental Cairo Citystars. Your feedback is very supporting and motivating. I’m delighted to know that you have enjoyed our hotel's facilities and services. Looking forward welcoming you back soon. Kind regards, Khaled Shafik Director of Sales & Marketing InterContinental Cairo Citystars Khaled.Shafik@ihg.com

Abersoch, United Kingdom
Reviewed 25 October 2014

.......I just can't help coming back. Great service, super friendly staff, wonderful pool and gym and as always, great food with Chef Bassam. From Cairo I usually head to Dubai where again I stay at the Intercontinental, Festival City - another superb hotel within the group.

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Thank iloveabersoch
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Valuable Guest, Thank you for choosing InterContinental Cairo Citystars and for sharing your experience on Tripadvisor. Your feedback is very motivating, I’m delighted to know that you have enjoyed our facilities and services. Looking forward welcoming you back soon. Kind regards, Khaled Shafik Director of Sales & Marketing InterContinental Cairo Citystars Khaled.Shafik@ihg.com

Kyoto, Japan
Reviewed 21 October 2014

Hotel has good location, close to the airport, a bit outside the city. No issues for me, since I came on a business trip. Very friendly staff. Front Desk staff were very helpful in solving the problem of the closed safe in my room. Room is large and bathroom is good. Bed is nice. Breakfast is good and food overall...

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1Thank Genji N
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. Genji, Thank you for choosing InterContinental Cairo Citystars and for sharing your detailed experience on Tripadvisor. I am very delighted to know that you enjoyed our services and facilities. I assure you that no effort will be saved to make all your stays are memorable and enjoyable. Look forward welcoming you back. Kind regards, Khaled Shafik Director of...

Doha
Reviewed 20 October 2014

20 minutes from the airport. Fast check-in (I was given room access card at the airport itself on prior arrangement of meet+greet services). Room 1015 was superb, located on the 10th floor. Though just the street view, it suited me fine. AC was good. Room was carpeted (a bit used), had a kingsize double bed, a sofa recliner, a 2...

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Thank sunkool
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Valuable Guest, Thank you for choosing InterContinental Cairo Citystars and for sharing such nice review. It is always very rewarding when we receive positive comments as such from our honored guests. I am delighted to learn that you enjoyed our rooms and services, we always strive to provide comfortable accommodation and guest satisfaction. Looking forward to welcome you back...

Paris, France
Reviewed 16 October 2014

excellent welcome and service throughout stay. The hotel is luxurious and has safety regulations in line with recent events in Cairo. Room was very pleasant and functional . The wifi works well. Minibar and safe in room. There is a direct access to a very large and modern shopping mall. Food is excellent.

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Helpful?
Thank Lisa D
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Ms. Lisa, Thank you for choosing InterContinental Cairo Citystars. Your feedback is very supporting. I am delighted to know that you have enjoyed our hotel's facilities, services and location. Looking forward to welcoming you back very soon. Kind regards, Khaled Shafik Director of Sales & Marketing InterContinental Cairo Citystars Khaled.shafik@ihg.com

Reviewed 14 October 2014

Being able to get access to the mall and restaurants is the best thing about staying at the hotel. Near the airport is one thing that could make the hotel a good Place to be if you are coming for a short business trip. Staff are very helpful, having a membership with them is something that I can recommend since...

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Helpful?
Thank Ali A
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. Ali, Thank you for choosing InterContinental Cairo Citystars and for sharing your experience on Tripadvisor. Your feedback is very motivating, I’m delighted to know that you have enjoyed our facilities and location. Looking forward to welcoming you back soon. Kind regards, Khaled Shafik Director of Sales & marketing InterContinental Cairo Citystars Khaled.Shafik@ihg.com

Reviewed 11 October 2014 via mobile

Brilliant hotel, the location is perfect for shopping. Site seeing was arranged via the hotel. Rooms are fab. The best bit was the spa and massage. Great hotel. We are out so cannot comment on the food scene.

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Thank Mariabps
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Ms. Mariabps, Thank you for choosing InterContinental Cairo Citystars, I appreciate you taking the time to leave your review to let us know about your experience. I am delighted that you enjoyed the hotel’s facilities and location. We always strive to provide comfortable accommodation and guest satisfaction. Thank you again and hope we have the opportunity of welcoming you...

Jeddah, Saudi Arabia
Reviewed 9 October 2014

Decided to stay at this hotel because of City Stars Mall. My family wanted shopping so it was the right place. Hotel is connected to shopping center by a gate specially made for the purpose. It was very good to go for room and put what we have purchased, take a rest and continue shopping... no taxi no wasted time....

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3Thank Sherif F
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. Sherief, Thank you for choosing InterContinental Cairo Citystars and for sharing your experience on Tripadvisor. I am very delighted to know that you enjoyed our services and facilities. I assure you that no effort will be saved to make all your stays are memorable and enjoyable. Also please note that your comments will be taken into consideration for...

London, United Kingdom
Reviewed 7 October 2014

Very well located. Quite big to my taste. The hotel is essentially divided into two spaces: the space facing the pool, which is well protected from outside noise; and the space facing the road, which is not protected from outside noise at all. Unlucky pick that day: I received a room facing the constant "tuut-tuut - bip- iiiiirk - tuut...

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Thank PPMAAVM
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. PPMAAVM, I would like to seize the opportunity to apologize for the inconvenience encountered during your stay with us. Your comments have been noted and immediate action will be taken to rectify any shortfalls. Your review is very valuable to us as we believe that we can only improve and ameliorate our services through guest feedback, accordingly I...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
InterContinental Cairo Citystars is part of the Middle East s largest retail and entertainment complex, giving you direct access to 550 stores and an indoor theme park. The hotel is ideally located seven minutes from Cairo International Airport, 10 minutes from Cairo International Conference Centre and 30 minutes from downtown Cairo.Named Cairo s best business hotel by Business Traveller Magazine, it is also close to free time destinations such as the Egyptian Museum, Sakkara and the Giza Pyramids and Sphinx. ... more   less 

Additional Information about InterContinental Citystars Cairo

Address: Omar Ibn El Khattab Street, Cairo 11757, Egypt
Region: Egypt > Cairo Governorate > Cairo
Price Range: $255 - $382 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Citystars Cairo 5*
Number of rooms: 824
Reservation Options:
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Also Known As:
Intercontinental Citystars Cairo Hotel Cairo
Intercontinental Cairo
Hotel Style:
#2 Luxury Hotel in Cairo
#3 Family Hotel in Cairo
#4 Business Hotel in Cairo
#9 Romantic Hotel in Cairo
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Citystars Cairo staff and other travellers.
7 questions
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As Sulaymaniyah, As Sulaymaniyah, Iraq
Cairo, Al Qahirah, Egypt
Redwood City, California

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Questions? Get answers from InterContinental Citystars Cairo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I prefer 11th floor every time I go there”
 of 5 bubbles , 22 Feb 2017 | Read review
“I would avoid a pool side room unless you want easy access to the pool.”
 of 5 bubbles F7060OUmarks, 21 Feb 2017 | Read review
“Cigarette smell everywhere”
 of 5 bubbles Lukretia, 20 Feb 2017 | Read review
“Don't choose the rooms facing the front - nothing to see.”
 of 5 bubbles 65shanej, 18 Feb 2017 | Read review
“Best location near to Airport”
 of 5 bubbles 336waleede, 7 Feb 2017 | Read review
5 of 5