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Mercure Cairo Le Sphinx

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1,346 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Cairo Le Sphinx
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Showing 873: English reviews
London, United Kingdom
Reviewed 20 November 2012

Cairo can be a bit hectic so to find a place just outside in Giza was a great and safe choice. We had a fabulous view of the pyramids and were even at a walking distance of them if you are young and in good shape otherwise a 10EP taxi ride away! Make sure you bargain your price with the...

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Helpful?
1Thank maz1110
Ahmed S, Front Office Manager at Mercure Cairo Le Sphinx, responded to this review

It is always a thrill to get a feedback, particularly when it is positive as your experience was. We strive everyday to ensure our guests have a wonderful stay and marvelous time at Mercure Cairo Le Sphinx hotel. Thank you so much for taking the time to share this with everyone. It really means a lot to us and our...

Cape Town Central, South Africa
Reviewed 18 November 2012

The Mercure Le Sphinx hotel located in Giza area,Cairo is a beautiful hotel,with excellent facilities.The rooms are spacious with beautiful comfortable beds.The grounds are vast.Reception area is large with excellent relaxation areas.Breakfsat is good with a wide choice of pastries and delicacies

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Helpful?
3Thank guteng1
Ahmed S, Front Office Manager at Mercure Cairo Le Sphinx, responded to this review

We are extremely happy to read that your recent visit to Mercure Cairo Le Sphinx was an enjoyable and delightful one. Entire guest satisfaction is our main objective, therefore we are glad that the accommodation and quality of service had met with your expectations. We hope you will give us the pleasure of welcoming you once again and become a...

Northampton, United Kingdom
Reviewed 17 November 2012

We stayed here for 3 nights to start our sightseeing holiday. 5 star it is not, but it is serviceable for an overnight stay. We paid extra to get a view of the pyramids, don't bother. We could just about see the top of a pyramid through the smog, the pollution levels are high! It also meant that we were...

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Helpful?
Thank Slimfastlady
Ahmed S, Front Office Manager at Mercure Cairo Le Sphinx, responded to this review

Thank you for your constructive feedback. It is true that we have some team members at the front desk whom currently undergoing a training process and we are doing our best to ensure they reach the level of performance required from a Mercure team member. We assure that within your next visit you will find a way of development of...

Ipoh, malaysia
Reviewed 12 November 2012

I just stayed one night in this hotel, as I had a busy schedule. The dinner in the hotel is good but no plain water is supplied and no coffee is also supplied or sold. You can eat any amount you want but if it chokes your throat then run to the bathroom to drink water. Next day morning is...

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Helpful?
2Thank santhira
Ahmed S, Front Office Manager at Mercure Cairo Le Sphinx, responded to this review

We thank you very much for your constructive feedback regarding your recent stay. Please be assured that we take all the necessary measures to identify means of development and improvement to elevate the quality of service. We are committed to providing you with the highest level of service simply because our guests deserve the very best. We look forward to...

belgium
Reviewed 6 November 2012

We stayed in triple room for two nights, and friendly asked if amenities ( cup, towel, coffee ) could be brought for three persons. What they promised in the reception, by phone, in the reception, in the reception ( yep, 4 times ). I don't get what could be difficult about this... What i did get more than once was...

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Helpful?
2Thank tomBelgium
Ahmed S, Front Office Manager at Mercure Cairo Le Sphinx, responded to this review

Thank you for posting your constructive comments. Please be assured that we take all the necessary measures to identify means of development and improvement to elevate the quality of service. We are committed to providing you with the highest level of service simply because our guests deserve the very best, deeming what they expect from Mercure hotel. We look forward...

London
Reviewed 5 November 2012

We stayed 3 nights at this hotel as a special anniversary treat. We had been to Egypt before, but had not had the time to go and see the pyramids (we did a week long cruise on the Nile between Luxor and Aswan). When we booked, we nearly went for a room with a pyramid view, but changed our mind...

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6Thank jojo50London
Ahmed S, Front Office Manager at Mercure Cairo Le Sphinx, responded to this review

Thank you for spending your recent vacation at Mercure Cairo Le Sphinx hotel. We are glad that your experience was satisfactory and that your vacation was a happy one. In Mercure we do our best to enure the convenience to our guest along with the highest service quality. I and the hotel team would love to see you once again...

Luton, United Kingdom
Reviewed 5 November 2012

this hotel is well placed for the pyramids, rooms were clean and a reasonable size, food was of good quality but was short for english taste but was adequat, staff was friendly and cleared tables quickly. reception staff though was'nt up to this standard with a laid back and limited english speaking ability. we found a very good guide, if...

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5Thank valorsteve
Ahmed S, Front Office Manager at Mercure Cairo Le Sphinx, responded to this review

We are extremely happy to read that your recent visit to Mercure Cairo Le Sphinx was an enjoyable and delightful one. Entire guest satisfaction is our main objective, therefore we are glad that the accommodation and quality of service had met with your expectations. I will convey your comments to the hotel team members so they are aware of their...

Rochdale
Reviewed 3 November 2012

First impressions are not good as the security room is what you see first but the reception area is really nice and bright and modern. HOWEVER...the bedrooms/bathrooms are not to the standard you expect from a Mercure Hotel The reception staff were professional but other staff needed more training. There was not much choice of breakfast food that I recognised...

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Helpful?
7Thank alison w
Ahmed S, Front Office Manager at Mercure Cairo Le Sphinx, responded to this review

Thank you for posting your constructive comments. Please be assured that we take all the necessary measures to identify means of development and improvement to elevate the quality of service. We are committed to providing you with the highest level of service simply because our guests deserve the very best, deeming what they expect from Mercure hotel. We look forward...

London, United Kingdom
Reviewed 2 November 2012

Cairo taxi drivers do not know this hotel, which apparently was a Sheraton until fairly recently. As a result, it can be a real problem getting there! We arrived late at night at Cairo airport and tried to find a taxi with a meter - (following advice on tripadvisor!), but none of them had one. One taxi driver said he...

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Helpful?
6Thank Mike S
Ahmed S, Front Office Manager at Mercure Cairo Le Sphinx, responded to this review

We are extremely happy to read that your recent visit to Mercure Cairo Le Sphinx was an enjoyable and delightful one. Entire guest satisfaction is our main objective, therefore we are glad that the accommodation and quality of service had met with your expectations. I will convey your comments to the hotel team members so they are aware of their...

Reviewed 24 October 2012

Stayed here for 3 nights in October with my husband and 2 children. The best bit about this hotel is the location as we could see the Pyramids from our room and you can have a meal outside on the rooftop restaurant at night and watch the Pyramids being lit up. We also loved watching the traffic just outside the...

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Helpful?
7Thank EH4family
Ahmed S, Front Office Manager at Mercure Cairo Le Sphinx, responded to this review

It is always a thrill to get a feedback, particularly when it is positive as your experience was. We strive everyday to ensure our guests have a wonderful stay and marvelous time at Mercure Cairo Le Sphinx hotel. Thank you so much for taking the time to share this with everyone. It really means a lot to us and our...

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Mercure Cairo Le Sphinx combines an exciting location & incomparable service. This impressive hotel offers its guests a unique opportunity to explore the historical surroundings in total comfort & convenience. Located in a magnificent park at the foot of the Giza Pyramids & the Sphinx, 35 km from Cairo international airport, this 5-star hotel is ideal for leisure & relaxation seekers with its various recreational facilities as well as business trips with its two fully equipped meeting rooms. ... more   less 

Additional Information about Mercure Cairo Le Sphinx

Address: 1 Cairo Alex Desert Rd. El Remaya Sq. El Haram, Giza 12556, Egypt
Region: Egypt > Giza Governorate > Giza
Price Range: $71 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mercure Cairo Le Sphinx 5*
Number of rooms: 280
Reservation Options:
TripAdvisor is proud to partner with ACCOR, Hotels.com, Prestigia, Booking.com and Travelocity so you can book your Mercure Cairo Le Sphinx reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Cairo Le Sphinx Hotel Giza
Sofitel Hotel Giza
Sofitel Giza
Giza Sofitel
Mercure Cairo Le Sphinx Egypt/Giza
Hotel Style:
#4 Best Value Hotel in Giza
#8 Business Hotel in Giza
#10 Luxury Hotel in Giza
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Cairo Le Sphinx staff and other travellers.
19 questions
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Questions? Get answers from Mercure Cairo Le Sphinx staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you need extra water or cold drinks there are two kiosks just outside the hotel on either side”
 of 5 bubbles rajivkhattar, 2 Jan 2017 | Read review
“Don't pay for a Pyramid room, they will be shrouded in smog more often than not.”
 of 5 bubbles 27pauls, 27 Nov 2016 | Read review
“Close to pool are closer to Recepcion.”
 of 5 bubbles 198marilynp, 7 Nov 2016 | Read review
“ask for a room with a veranda”
 of 5 bubbles goticdan, 1 Nov 2016 | Read review
“Very Good Hotel”
 of 5 bubbles Mezoo123, 16 Oct 2016 | Read review
5 of 5