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Mercure Cairo Le Sphinx

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1,302 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Cairo Le Sphinx
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Showing 852: English reviews
Surrey, England
Reviewed 21 March 2012

We stayed at this hotel for three nights prior to a Nile Cruise. The main areas of the hotel were lovely but the corridors and guest rooms were very tired and badly in need of refurbishment. We stayed on B&B but ate dinner in the hotel's restaurant and had a lunch at the pool snack bar. The food was excellent...

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Helpful?
3Thank jacksgrandma05
Ahmed S, Front Office Manager at Mercure Cairo Le Sphinx, responded to this review

Thank you for choosing Mercure Cairo Le Sphinx for your recent visit. We are delighted to read that your stay was an enjoyable one and our services had met with your liking. We are keen to continuously develope and improve the hotel facilities and services to profoundly illustrate the values our guests expect from us. With our ongoing endeavours to...

Reviewed 17 March 2012

My wife and I have just had 3 nights here with our 13 month old daughter and can not rate this hotel enough. The staff are very friendly and ever so helpful. Maybe due to the fact that the hotel was operating at less than 50% we had extra treatment but I'm sure it's the same whatever the capacity. The...

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Helpful?
2Thank Billingbat
Ahmed S, Front Office Manager at Mercure Cairo Le Sphinx, responded to this review

We highly appreciate your positive comment on Trip Advisor. We are really pleased we were able to accommodate to your needs and that your recent stay in Mercure Cairo Le Sphinx was an enjoyable one. We have been reading a lot of positive comments but your special one will give us a great boost to our efforts in not just...

Reviewed 16 March 2012

While this was an okay hotel and our group tour stayed there, it was imposible to sleep at all on Friday or Saturday night due to horns honking all night long. This was especially annoying since we were jet lagged and really needed a sound sleep. If you stay at this hotel make sure you bring high decibel rate ear...

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Helpful?
1Thank mtn1moma
Ahmed S, Front Office Manager at Mercure Cairo Le Sphinx, responded to this review

We thank you very much for your constructive feedback regarding your recent stay. Please be assured that we take all the necessary measures to identify means of development and improvement to elevate the quality of service. We are committed to providing you with the highest level of service simply because our guests deserve the very best. We look forward to...

Nottingham, United Kingdom
Reviewed 13 March 2012

We stayed for 2 nights following a 7 night Nile Cruise on MS Monica and prior to 5 nights in Luxor. I emailed ahead and asked for a double bed, 1st floor and if possible a pyramid view. They emailed straight back and gave us a free upgrade to a King Size room with a view of the pyramids. Shower...

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2Thank FoxyLady101
Ahmed S, Front Office Manager at Mercure Cairo Le Sphinx, responded to this review

I would like to thank you for your recent visit to Mercure Cairo Le Sphinx Hotel. It was truly a pleasure to serve you. I am extremely happy to read that the accommodations and service were to your liking, as complete satisfaction is our goal at Mercure Hotels. We would love to have the pleasure of seeing you as a...

England
Reviewed 12 March 2012

We stayed here for 2 nights before heading to the South of Egypt. This hotel is well placed for the pyramids & Sphinx (the clue is in the name really!) which meant we were only 10 minutes drive to the sound and light show at the Pyramids on the evening. Very welcome short trip as we had an exhusting day...

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1Thank Napey
Ahmed S, Front Office Manager at Mercure Cairo Le Sphinx, responded to this review

We would like to thank you for your recent visit to Mercure Cairo Le Sphinx. It was truly a pleasure to serve you. I am delighted to read that the accommodations and service were up to your expectations, as complete satisfaction is our goal. Together with my team, we would much appreciate to welcoming you as a regular guest and...

An Accor traveller
Perth, Australia
1 review
5 helpful votes
Reviewed 28 February 2012

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5Thank An Accor traveller
Ahmed S, Front Office Manager at Mercure Cairo Le Sphinx, responded to this review

Southport, Australia
Reviewed 25 February 2012

Knowing that the hotel was once a Sofitel maybe raised my expectations too high....the hotel is in a good location, very close to the pyramids. Staff are ok but lacked the attention and charisma as experienced at the Ramses Hilton. Rooms not bad but very basic. The hotel offers an excellent cafe and the rooftop restaurant for dinner was superb....

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Thank ARealistic_Traveller
Ahmed S, Front Office Manager at Mercure Cairo Le Sphinx, responded to this review

Thank you for choosing Mercure Cairo Le Sphinx for your recent visit. We are keen to continuously develope and improve the hotel facilities and services to profoundly illustrate the values expected from our valuable guests. With our ongoing endeavours to promote the hotel, we hope to welcome you again in the very near future so that you may feel by...

Cardiff, United Kingdom
Reviewed 23 February 2012

Unprepossessing exterior but great inside and just 2 kms from the pyramids. Stayed 2 nights at the beginning and one night at the end. Got a room with a pyramid view at the latter. Great service from really polite and helpful staff. Good food of all types. Spacious public areas. I found the Omar Khayamm local red wine to be...

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2Thank DCO44
Ahmed S, Front Office Manager at Mercure Cairo Le Sphinx, responded to this review

We would like to thank you for your recent visit to Mercure Cairo Le Sphinx. It was truly a pleasure to serve you. I am delighted to read that the accommodations and service were up to your expectations, as complete satisfaction is our goal. Together with my team, we would much appreciate to welcoming you as a regular guest and...

Peterborough, United Kingdom
Reviewed 21 February 2012

We stayed here for 4 nights in February 2012 on half board in a pyramid view room. We had a great view of the pyramids but as some other people have said, the traffic is very noisy and can keep you awake. There is a wide choice of food at breakfast and dinner, the food at dinner is particularly good...

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Helpful?
2Thank Iloveholidays005
Ahmed S, Front Office Manager at Mercure Cairo Le Sphinx, responded to this review

We would like to thank for choosing Mercure Cairo Le Sphinx for your recent visit. We are truly delighted that the accommodation and service were up to your expectation. A superb service is our sustantial ambition to present to our valuable guests and simply cause our guests deserve the very best. I will share your positive comments with the hotel...

Whakatane, New Zealand
Reviewed 12 February 2012

We had three nights staying at this hotel in April 2011. We found the staff to be helpful and the food was good. The swimming pool looked great and it was really refreshing after spending a day out seeing the amazing local attractions. Given the state of the economy especially in Europe where most of the tourists come from, it...

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3Thank Steven1957
Ahmed S, Front Office Manager at Mercure Cairo Le Sphinx, responded to this review

Thank you very much for your review. We are profoundly thrilled that the accommodation and service were up to your expectation. In Mercure Cairo Le Sphinx we strive to provide the supreme service as our guests deserve the very best. I will share your comments with the hotel team, so they are aware of their contibution to attain your entire...

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Mercure Cairo Le Sphinx combines an exciting location & incomparable service. This impressive hotel offers its guests a unique opportunity to explore the historical surroundings in total comfort & convenience. Located in a magnificent park at the foot of the Giza Pyramids & the Sphinx, 35 km from Cairo international airport, this 5-star hotel is ideal for leisure & relaxation seekers with its various recreational facilities as well as business trips with its two fully equipped meeting rooms. ... more   less 

Additional Information about Mercure Cairo Le Sphinx

Address: 1 Cairo Alex Desert Rd. El Remaya Sq. El Haram, Giza 12556, Egypt
Region: Egypt > Giza Governorate > Giza
Price Range: $72 - $112 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mercure Cairo Le Sphinx 5*
Number of rooms: 280
Reservation Options:
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Also Known As:
Mercure Cairo Le Sphinx Hotel Giza
Sofitel Hotel Giza
Sofitel Giza
Giza Sofitel
Mercure Cairo Le Sphinx Egypt/Giza
Hotel Style:
#7 Luxury Hotel in Giza
#8 Business Hotel in Giza
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Cairo Le Sphinx staff and other travellers.
18 questions
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San Juan, Puerto Rico
6 months ago

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Questions? Get answers from Mercure Cairo Le Sphinx staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't pay for a Pyramid room, they will be shrouded in smog more often than not.”
 of 5 bubbles 27pauls, 27 Nov 2016 | Read review
“Close to pool are closer to Recepcion.”
 of 5 bubbles 198marilynp, 7 Nov 2016 | Read review
“ask for a room with a veranda”
 of 5 bubbles goticdan, 1 Nov 2016 | Read review
“Very Good Hotel”
 of 5 bubbles Mezoo123, 16 Oct 2016 | Read review
“pool view, pyramids view, don't miss them.”
 of 5 bubbles AhmedB605, 15 Oct 2016 | Read review
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