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Sofitel Winter Palace Luxor

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Sofitel Winter Palace Luxor
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1,033 Reviews from our TripAdvisor Community

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Showing 777: English reviews
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London, United Kingdom
Reviewed yesterday NEW

The Winter Palace is an iconic must for a visitor to Luxor - gloriously old fashioned in the original decor - but with all modern comforts. Delightful staff and a ever present Top manager. The only place to stay !

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Helpful?
Thank regpycroft
Shrewsnury
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

We first visited The Old Winter Palace over twenty years ago when it was owned by Oberoi, it was in those days pretty tired around the edges which was accentuated by the fact that there was a modern, 1970s, wing attached called The New Winter Palace that was in a slightly better state of repair, now demolished. We stayed there...

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1Thank gilbey666
About Hotel's Favourite Review
SShawer, Hotel Manager at Sofitel Winter Palace Luxor, responded to this review

Dear Valued Guest Greetings from Sofitel Winter Palace Luxor! The whole team and I, thanking you for you loyalty to Sofitel Luxor Winter Palace and for taking the effort for posting your great review on TripAdvisor, following your recent stay after all this years. We are thrilled to know you fully enjoyed the historical charm of the great Old palace...

New Delhi, India
Reviewed 2 days ago NEW

So we were here for a night. the pool side is nice-ish. the hotel is old and dilapidated and dirty. the food is horrible. the staff is friendly but doesn't speak good english. the hotel needs a full renovation. we were in one of the nicest rooms but it was HORRIBLE. we couldn't wait to get out of there. concierge...

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1Thank soodprashant
Fernie, Canada
Reviewed 4 days ago NEWvia mobile

Fantastic hotel along the Nile in Luxor. Grand elegance and wonderful staff. The outside of the building is a bit dated but the inside is magnificent and the gardens and pool wonderful. Staff couldn't do enough to make our stay perfect.

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Thank Mike d
Reading, United Kingdom
Reviewed 6 days ago NEW

Really enjoyed our week at the Old Winter Palace. The staff were polite and very helpful. The main problem with the area is that, every time you leave the hotel, you get constantly accosted by people offering: taxis, boats, horse carriages, shopping, etc.. We like to walk and explore when we are away, so found it a bit of nuisance,...

Review collected in partnership with Accorhotels.com
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Thank leonardk899
Maastricht, The Netherlands
Reviewed 1 week ago via mobile

We stayed at the Old Winter Palace for 10 days this April and were amazed at how comfortable our stay was. The staff were great, friendly and extremely helpful. The hotel is the most beautiful I've ever seen. I was so happy to see that it has managed to keep its grandeur and Victorian charm while still being a modern...

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Helpful?
Thank Anne K
SShawer, Hotel Manager at Sofitel Winter Palace Luxor, responded to this review

Dear Anne K, I am delighted to read your review and thank you for taking the time to write such an excellent feedback regarding your recent stay at The Sofitel Winter Palace Luxor. We, at The Sofitel Winter Palace Luxor ensure that all valued guests received uninterrupted and impeccable service and attention throughout their stay. We likewise anticipate guest's needs...

Montreal, Canada
Reviewed 1 week ago

This is the hotel to consider when visiting Luxor. It used to be the winter retreat of Egypt royal family and is still Europe heads-of-state and world-jetsetters preferred hotel. Opulence, serenity and top-service are the best way to describe it. Avoid rooms with Nile View: too noisy. Garden-side rooms overlook a huge garden full of exotic plants and birds. Food...

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1Thank djanguy
SShawer, Hotel Manager at Sofitel Winter Palace Luxor, responded to this review

Dear Valued Guest, Thank you for your stay at The Sofitel Winter Palace Luxor recently and we are delighted having you with us. We are indeed very pleased on the way you describe your experience at the hotel and such commendable remarks makes us extremely proud of the kind of service we cater to our discerning Guests. Thank you for...

Stockholm, Sweden
Reviewed 1 week ago via mobile

We were a family of 3 staying at the famous Winter Palace and although the place seems quite run down and needs a good polish in many aspects, the room service in this place is phenomenal. I placed a 10pm call to Mohammed Saad to ask for some hot lemon water with honey due to a cold and not long...

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1Thank Christiana S
London, United Kingdom
Reviewed 1 week ago via mobile

We had an excellent stay. The chief concierge was as good if not better than any I have met around the world. The rooms were clean and well serviced. Luxor is a magic place and I would recommend staying here - you will not forget it.

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Thank rhs1978
San Francisco, CA
Reviewed 1 week ago via mobile

I loved the Sofitel Winter Palace. My wife and I had adjoining garden view rooms with our kids (ages seven & four) for our three night stay. We arrived well before check in time at 7am after taking the night train from Cairo. We were just hoping to be able to drop off our bags but we were able to...

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Helpful?
Thank jhadary

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Internet
  • Bar/Lounge
  • Breakfast included
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Winter Palace, built in 1886 on the Nile banks in a tropical garden is a magical experience of history luxury that hosted royalties and celebrities throughout the years. Winter Palace offers the mythical atmosphere with the modern decor comfort of a 5 star hotel. It is located in the city center, just minutes from Luxor Temple and the airport. ... more   less 

Additional Information about Sofitel Winter Palace Luxor

Address: Corniche El Nile St, Luxor, Egypt
Region: Egypt > Nile River Valley > Luxor
Price Range: $123 - $278 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Winter Palace Luxor 5*
Number of rooms: 92
Reservation Options:
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Also Known As:
Sofitel Winter Palace Luxor Hotel Luxor
Accor Winter Palace Luxor
Winter Palace Luxor
Sofitel Luxor
Luxor Sofitel
Old Winter Palace Luxor
Hotel Style:
#3 Luxury Hotel in Luxor
#5 Business Hotel in Luxor
#5 Romantic Hotel in Luxor
#10 Family Hotel in Luxor
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Winter Palace Luxor staff and other travellers.
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Questions? Get answers from Sofitel Winter Palace Luxor staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Garden-view rooms”
djanguy, 17 Apr 2017 | Read review
“I always love the garden view, as it is so exceptional, and go and sit on the Terrace at the front in the evenings to watch th sunset.”
FGM66, 13 Apr 2017 | Read review
“Rooms on 3rd floor upwards in the Pavillion are quieter.”
culinaire2016, 11 Apr 2017 | Read review
“Nile side rooms simply for the view, don't worry about the noise it is in no way opresive.”
gilbey666, 6 Apr 2017 | Read review
“Rooms overlooking the garden are quieter.”
NYandAussie, 1 Apr 2017 | Read review
5 of 5