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Hotel Metro Nairobi

Traveller (18)
Room & Suite (13)
Dining (5)
  • Excellent9%
  • Very good9%
  • Average36%
  • Poor0%
  • Terrible46%
  • Jun. 18, 2018
  • Jul. 26, 2017
    “Pleasant overnight stay ”
Koinange Street Moktar Daddah Street Junction, Opp Nakumatt Lifestyle, Nairobi 00100 Kenya See on map
Free Wifi
Breakfast Available
Non-Smoking Hotel
Room Service
Wheelchair Access
3.5 Star accommodation
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Oct. 28Oct. 29
1 room, 2 adults, 0 children
Standard Room
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Reviews (11)
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1 - 5 of 10 reviews
Reviewed June 18, 2018

The hotel is located along Koinange street which makes it easily accessible.the staff were very kind and the meal was well prepared the environment was also calm making it comfortable to make discussions with friends i'd recommend it

Thank Adventure B
Response from Jackie L, Guest Relations Manager at Hotel Metro NairobiResponded June 21, 2018

Hello our dear client we take this opportunity to really thank you for sharing your stay experience with us. Hoping you will once again give us more chances to serve you Regards, Jackie

Reviewed July 26, 2017 via mobile

Pleasant hotel experience. My team and I stayed here on an overnight before departing for a destination many hours away; a missions outreach. Room was comfortable, neat and served its purpose. Not unexpected, shower water was cool, but not a huge issue. Had a very...More

Thank Brenda H
Response from Patrick M, Manager at Hotel Metro NairobiResponded July 27, 2017

Dear Brenda Thank you for your review, we keep on improving our facility and services and we hope to even surpass your expectations next time we host you. Regards. Patrick.M Hotel Manager

Reviewed December 10, 2016 via mobile

I booked the hotel three months in advance by email but after getting no response rung a one Hellen who booked us the 4 twin rooms. 2 days before arrival I called to reconfirm the reservations and a guarantee deposit was paid. On arrival, they...More

Thank GorillasWildlife
Response from Patrick M, Manager at Hotel Metro NairobiResponded June 20, 2017

All your complains were addressed with the seriousness that it deserves however we are Still Hoping that you can kindly provide your three months advance booking email Sir, to manager@hotelmetro.co.ke.

Reviewed November 9, 2016

I ended up in this hotel when I found out that the hotel o booked originally just next door was not operational. I was looking for a place to stay for the night. I really have nothing good to say about the hotel. Far below...More

2  Thank Jack B
Reviewed September 19, 2016

Good location when going on a safari next morning (if safari starts near City Market). Rooms are ok, wifi was working (even on the far end of the elevators). They also have a restaurant. Nothing special but also nothing bad. Would stay there again. I...More

Thank JamboHouse
Response from Patrick M, General Manager at Hotel Metro NairobiResponded September 20, 2016

Dear JamboHouse, Thank you very much for staying with us. We appreciate your comments and are glad that you indeed enjoyed your stay as well as services. Be assured that we are continuously revamping our services and guest facilities as guided by guest comments and...More

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Hotel Metro is business class hotel conveniently located in the heart of Nairobi CBD along Koinange Street near Nakumatt Lifestyle. It comprises of spacious and elegantly furnished en suite rooms More providing a calm and relaxing ambiance. Elegant furniture, sophisticated lighting and state of the art technology are trademarks within the hotel. Timeless beauty and elegance is what springs to mind when one steps into the hotel. Less
Hotel class
Hotel Amenities
Room Service
Free High Speed Internet (WiFi)
Breakfast Available
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Shuttle Bus Service
Wheelchair Access
Hotel class
Number of rooms
Price range
US$39 - US$50 (Based on Average Rates for a Standard Room)
Kenya > Nairobi > Nairobi Central Business District
Hotel class
Number of rooms
Price range
US$39 - US$50 (Based on Average Rates for a Standard Room)
Kenya > Nairobi > Nairobi Central Business District
Traveller (18)
Room & Suite (13)
Dining (5)
Pool & Beach (1)
Family and Play Areas (2)
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Questions & Answers
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Room Tips
"to find a good room chose a different hotel"
Nov. 9, 2016
Read review
"Room where WiFi is reachable"
Sep. 13, 2016
Read review
"Wifi said to be stronger closer to the lifts"
Aug. 24, 2016
Read review
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