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Marble Arch Hotel

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Traveller (8)
Room & Suite (23)
Dining (7)
Overview
  • Excellent23%
  • Very good42%
  • Average19%
  • Poor10%
  • Terrible6%
Travellers talk about
“nairobi city”(3 reviews)
“nice hotel”(3 reviews)
“free wifi”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Hot Tub
Non-Smoking Rooms
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
Additional information
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Rooms
Jul. 29Jul. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (47)
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1 - 5 of 42 reviews
Reviewed 3 weeks ago

A good stay, with very helpful and smiling staff. The hotel is of a 3 star western standard, but has all of the amenities you require. The location is hectic and noisy at times. If arriving late at night, ensure that you use a driver...More

Thank TB10er
Reviewed February 15, 2018 via mobile

My 2 night stay at the hotel was accommodating clean and good facilities, but it was extremely noisy at night until 4 am in the morning and milk should be supplied in the rooms. also shower head was not fixed properly

Thank Susan H
Reviewed February 12, 2018

Other than it being at a Noisy environment. The Hotel is great and the services from receptionists, Waitress, Waiters, The manager..... they are Respectful, friendly and dedicated. Clean and well maintained rooms.More

Thank MwashBonnie
Response from Imma2013, General Manager at Marble Arch HotelResponded February 18, 2018

Greetings and thanks for taking your time to review us. I am happy to note that you found our staff to be hospitable. We commit to continuous improvement. It was great having you around and we hope this becomes your home whenever you visit the...More

Reviewed January 2, 2018

I normally find this hotel very convenient and affordable especially when visiting business partners in the CBD.I was there last month and i noticed that the hot water in the room was running smoothly.The internet too has improved with good speed.The traditional breakfast was wau......I...More

Thank jacknorrisk
Response from Imma2013, General Manager at Marble Arch HotelResponded January 11, 2018

Great to read your review! thanks for staying with us and for taking your time to give us your commendations. Thanks for noticing our investment in the solar heating system. Going green is the only way. Looking forward to seeing you again soonest.

Reviewed October 19, 2017 via mobile

The hotel is a hotel with 6floors no elevators, no refrigerator, bad bed, dusty window curtains and noisy environment. Not safe looks like where hoodlums would hang out. We had to check out that night couldn't sleep terrified .More

Thank Omololuwa B
Response from Imma2013, General Manager at Marble Arch HotelResponded October 21, 2017

Thank you for taking time to review your stay with us. We regret that your expectations were not met and sincerely apologize. We also wish to re-iterate that our hotel has been a safe choice for tourists, corporate and business travelers and it is regrettable...More

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About
Description
The Marble Arch Hotel is a three-star facility located right within Nairobi City Centre. It has been a convenient choice for visitors to Kenya since it opened its doors in 1995. The hotel is located 30 ...More minutes away from the Jomo Kenyatta International Airport and 10 minutes away from the world-famous Nairobi National Park, The Giraffe Centre and within walking distance of attractions such as the National Museum, the Railway Museum, Kenyatta International Convention Centre (KICC) and shopping malls. The hotel's unique architectural design reflects the warm opulence while still retaining a contemporary feel. The rooms are spacious and tastefully furnished with modern amenities to offer you a quiet, comfortable stay that is uncommon with many city hotels. Guests seeking a secure, pocket-friendly hotel for an overnight stay or long stay while in Nairobi find the Marble Arch Hotel an obvious choice. Our ample parking and business centre are just some of the additional bonuses. At Marble Arch Hotel our friendly, well trained staff is always on hand to meet your needs. We welcome you to enjoy our distinct brand of Kenyan hospitality whenever you are in town. Less
Hotel class
Contact Information
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms, Smoking rooms available
Hotel Amenities
HOTEL FEATURES
Room Service
Free Parking
Restaurant
Bar/Lounge
Breakfast included
Free High Speed Internet (WiFi)
Airport Transportation
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Hot Tub
Laundry Service
Meeting Rooms
Refrigerator in room
Shuttle Bus Service
Pool
Beachfront
Fitness Centre with Gym / Workout Room
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms, Smoking rooms available
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms, Smoking rooms available
Hotel class
Contact Information
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms, Smoking rooms available
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Traveller (8)
Room & Suite (23)
Dining (7)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Susan H
November 22, 2017|
AnswerShow all 2 answers
Response from Imma2013 | Property representative |
Hello and thanks for contacting us. Kindly give me more details. the date and the reservation platform you booked through. you can email me.
0
Votes
Kui K
May 10, 2017|
AnswerShow all 3 answers
Response from Imma2013 | Property representative |
Kui kindly get in touch with me on numbers sent ealrier
1
Vote
sasichacha
January 11, 2017|
Answer
Response from Imma2013 | Property representative |
hello and thanks for the question. the rate is 4,000/=
0
Votes
Room Tips
"Always ask for the rooms facing the city center.they have very nice balconies and a good view of the town..."
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"Take ones overlooking CBD.especially the suite"
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"The hotel is close to the best nightlife spots in town. Ask the receptionist to give you directions. A"
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"Views are the best take those rooms."
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