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Trademark Hotel

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Limuru Road Village Market, Nairobi 00621 Kenya
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US$155
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Free cancellation until 21-12-09
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Traveller (103)
Dining (14)
Room & Suite (10)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#20 of 316 hotels in Nairobi
Location
Cleanliness
Service
Value
Travellers' Choice
Trademark Hotel, a spirited clubhouse for the city’s growing cultural and diplomatic community designed to reflect the exploding creativity and innovation of the Kenyan capital is now open. The 215-room hotel comes from the makers of Tribe, a pioneering lifestyle property that set a new benchmark for design-driven, high-end hospitality in the city when it opened nearly a decade ago.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Bowling
Game room
Children's playground
Indoor play area for children
Secured parking
Wifi
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Shallow end in pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kids' meals
Outdoor dining area
Wine / champagne
Poolside bar
Rooftop bar
Darts
Patio
Table tennis
Board games / puzzles
Children Activities (Kid / Family Friendly)
Highchairs available
Airport transportation
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Manicure
Massage
Pedicure
Salon
Rooftop terrace
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Outdoor furniture
Sun deck
Sun loungers / beach chairs
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Wake-up service / alarm clock
Microwave
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Languages Spoken
English, French, Hindi, Swahili
503Reviews2Q+A19Room tips
Traveller rating
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  • 30
  • 5
  • 4
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Popular mentions
jimgich2021 wrote a review May 2021
1 contribution
Friendly staff, and very clean rooms.The restaurants had avariety of food and fresh too. Security personell also very willing to help and very alert. Covid protocols iplemented even in the lift and rooms as well.Sanitizer botles everywhere
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Review collected in partnership with this hotel
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Ken Musili, Guest Services / Front Office at Trademark Hotel
Responded 3 weeks ago
Dear jimgich2021, Many thanks for your 5* review of Trademark Hotel. I am delighted to read that you enjoyed every bit of your stay - very clean rooms, variety of fresh food at the restaurants and the staff who made it happen for you. I will definitely share this great review with the entire team. We hope to host you again in the near future. Best wishes, Ken Musili, Hotel Manager.
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PURITY KALEHA wrote a review May 2021
1 contribution
Thank you Trademark hotel for hosting me and my team members for four wonderful nights full of good memories. Special thanks goes to Gladys and Robert for making sure our rooms lacked nothing and sparkling clean courtesy of Faith and Eveline. Phillip and Ann Vivian were also fantastic and attentive. Food was also awesome; I highly recommend Harvest restaurant. Least but not last Edwin Musumba and Volka for making sure we had all amenities at the conference room. I recommend anyone who will visit Nairobi to check out T.rademark Hotel
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Date of stay: May 2021
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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Response from Ken Musili, Guest Services / Front Office at Trademark Hotel
Responded 3 weeks ago
Dear Pkaleha, Thank you for taking your time to give us this great feedback. It was our pleasure to welcome you at Trademark Hotel, and I was glad to read that you had a great experience with us that left you with good memories. I was also thrilled to read that you have appreciated our team members' services - Gladys, Robert, Faith, Evelyn, Philip, Annvivian, Musumba and Volka! Your compliments are highly valued and your appreciation is our best reward! Please feel free to connect to us through reservations@trademark-hotel.com when planning your return. Keep safe, Ken Musili, Hotel Manager.
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whyshyme wrote a review Apr. 2021
London, United Kingdom619 contributions106 helpful votes
I am not quite sure what I was expecting, but the Trademark Hotel is new, modern and very stylish with an impressive smudge grey frontage and huge areas of reflective glass. We were warmly welcomed at the Reception and were speedily taken through the COVID procedure before being shown to our room. Our suitcases were already there! The room was decorated in shades of grey with crisp dazzling white bed linen. The bathroom was elegant with a walk-in rainfall shower and complimentary toiletries. We ventured out into the city and within a few moments we were at the Mall named ‘Village Market’. There seemed to be plenty of places to eat round and about the hotel, but we decided that the hotel’s Harvest Restaurant sounded appealing. Overall, our experience in Trademark was outstanding!
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Date of stay: March 2021
Value
Rooms
Service
1 Helpful vote
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Response from Ken Musili, Guest Services / Front Office at Trademark Hotel
Responded 3 weeks ago
Dear whyshyme, Thank you very much for the 5* rating of Trademark Hotel on TripAdvisor! We strive on 100% satisfaction and we are happy that we exceeded your expectations during your stay - I will make sure to pass your message of compliments onto the entire team. We are happy that you also liked the Village Market adjacent to the hotel. We really look forward to welcoming you back to the our hotel in the very near future. Best wishes, Ken Musili, Hotel Manager.
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Nikhil_Advani wrote a review Apr. 2021
Washington DC, District of Columbia466 contributions146 helpful votes
The proximity to Village market is nice, but other than that I wouldn't stay here again. Hotel feels very cramped, the room was tiny, and at least 2 things malfunctioned while we were there (including the door lock). The restaurant on the rooftop, Hero, was not good at all. Staff were very friendly however. For the price I'd stay at one of the other good hotels in Nairobi.
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Date of stay: March 2021Trip type: Travelled on business
1 Helpful vote
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Response from Kennedy Musili, Guest Services / Front Office at Trademark Hotel
Responded Apr. 20, 2021
Dear Nikhil_Advani, Thank you for taking your time in writing a review for our hotel. Please accept my sincere apologies for a sub-par experience at Hero and in convenience caused due to technical malfunctioning of the door lock. I would like to thank you for speaking highly of our team. We thrive on the service and experience we provide to our guests, hopefully someday you will give us another try so we turn around the experience for you. Please reach out to me on rdm@trademark-hotel.com for me to work out a negotiated rate for your future stays. Best wishes, Ken M.
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estherbaraga wrote a review Apr. 2021
Nairobi, Kenya1 contribution
I was here with my husband for a night, and I loved the whole experience. Starting with the reception to the restaurant it was beautiful . Every corner of the hotel is picturesque I love it.Thanks to Peris and Gordon for great service
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Review collected in partnership with this hotel
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Ken Musili, Guest Services / Front Office at Trademark Hotel
Responded Apr. 21, 2021
Dear Esther, Thank you for taking your time to give us this great feedback. It was our pleasure to welcome you at Trademark Hotel, and I was glad to read that you had a great staycation experience with us. I was also thrilled to read that you have appreciated our team members' services - Peris and Gordon. Your compliments are highly valued and your appreciation is our best reward! Please feel free to connect to us through reservations@trademark-hotel.com when planning your return. Keep safe, Ken Musili, Rooms Division Manager.
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PRICE RANGE
US$118 - US$208 (Based on Average Rates for a Standard Room)
LOCATION
KenyaNairobiHighridge
NUMBER OF ROOMS
215
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Frequently Asked Questions about Trademark Hotel
Which popular attractions are close to Trademark Hotel?
Nearby attractions include The Village Market (0.3 km), Rosslyn Riviera Mall (0.9 km), and Traustine Adventure Safaris (0.9 km).
What are some of the property amenities at Trademark Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Trademark Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Trademark Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Trademark Hotel?
Conveniently located restaurants include Harvest Restaurant, Jiko, and The Lord Erroll.
Are there opportunities to exercise at Trademark Hotel?
Yes, guests have access to a pool during their stay.
Does Trademark Hotel have an airport shuttle?
Yes, Trademark Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Trademark Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Trademark Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Trademark Hotel?
Many travellers enjoy visiting Dedan Kimathi Statue (6.3 km) and The Galton-fenzi Memorial (6.6 km).
Is Trademark Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.