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Crowne Plaza Nairobi

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Traveller (171)
Room & Suite (92)
Dining (39)
Overview
  • Excellent43%
  • Very good41%
  • Average11%
  • Poor3%
  • Terrible2%
Travellers talk about
“big joe”(7 reviews)
“upper hill”(31 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
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Rooms
Apr. 30May 1
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (660)
There are newer reviews for Crowne Plaza Nairobi
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All reviewsbaraka restaurantbig joeupper hillclub floorpillow menubusiness hotelihg memberfitness centerbusiness triproom servicethe hotel is cleanmain restaurantcomfortable roomstaxi servicean upgradeconference facilitiesbreakfast buffet is
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11 - 15 of 620 reviews
Reviewed 3 weeks ago via mobile

It is a very good and nice hotel ever found in Kenya, all the service are up to date, and also it's environment is quite beautiful. So I recommend it to who ever want travel to Nairobi to go stay there, because it has a...More

Thank Daniel O
Response from Makandi L, Marketing Manager at Crowne Plaza NairobiResponded 3 weeks ago

Dear Daniel, Thank you for your great review and 5 star rating! It’s exciting to read that you found Crowne Plaza Nairobi the best hotel you’ve experienced in Kenya! We cannot tell you how happy we are to note not only this but also the...More

Reviewed 4 weeks ago via mobile

1. Food nice-quality, variety and test 2. People wonderful-services with a smile with every staff more particularly Agnes Kaviu thank you for to all staff. I enjoyed my stay. I will recommend this hotel. Thanks! Thanks!More

Thank Mike L
Response from Makandi L, Marketing Manager at Crowne Plaza NairobiResponded 3 weeks ago

Dear Mike, Thank you for your great review and 5 star rating! We are delighted that you enjoyed your experience at our Baraka Restaurant especially the good quality and variety of the food and the wonderful service. We strive to provide great service and I’m...More

Reviewed 4 weeks ago via mobile

I visited for a conference and stayed on the Club Floor which I thoroughly recommend - large comfortable bed with little extra touches like the Elemis complementary room scent. Breakfast is much quieter in the Club Room than downstairs but both have a good range...More

Thank s_ghosh35
Response from Makandi L, Marketing Manager at Crowne Plaza NairobiResponded 3 weeks ago

Dear Guest, Thank you for your great review and 5 star rating! We are delighted that you enjoyed your stay with us and would thoroughly recommend the club floor that offers comfortable bed. We believe that all our guests should get a great night’s sleep...More

Reviewed 4 weeks ago via mobile

I visited Crowne Plaza for 2 nights in October 2017, when i visited Nairobi. Check in was efficient,staff at reception very welcoming.When i went to my room i really liked it,more space,comfortable bed and all tv channels were working,and they brought fruits to my room....More

Thank Theresa K
Response from Makandi L, Marketing Manager at Crowne Plaza NairobiResponded 4 weeks ago

Dear Teresa, Thank you for your review. We are delighted that you found the service excellent, your check in experience efficient and very welcoming. It’s also great to read that you enjoyed your comfortable bed and the selected of TV channels provided to you. We...More

Reviewed 4 weeks ago

I was only here one night so I might have given it a higher rating if I'd had more of a chance to experience what it has to offer. I have never stayed anywhere else in Nairobi so I cannot compare it to other hotels...More

Thank M0minga
Response from Makandi L, Marketing Manager at Crowne Plaza NairobiResponded 4 weeks ago

Dear Guest, Thank you for your review. We are excited to have hosted you on your very first stay in Nairobi! We’re happy to read that you found your room comfortable and that you enjoyed the variety our breakfast buffet has to offer. Our associates...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
US$135 - US$230 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Romantic Hotel in Nairobi
#11 Spa Hotel in Nairobi
#16 Business Hotel in Nairobi
#19 Luxury Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$135 - US$230 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Romantic Hotel in Nairobi
#11 Spa Hotel in Nairobi
#16 Business Hotel in Nairobi
#19 Luxury Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (171)
Room & Suite (92)
Dining (39)
Pool & Beach (6)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
goodkaiya
6 February 2018|
AnswerShow all 3 answers
Response from aakbarali00 | Property representative |
Hi, we have a reverse osmosis system for all water at the hotel. This purifies all the water. Thank you for your enquiry
1
Vote
mygutierrez7
23 August 2017|
AnswerShow all 6 answers
Response from danielmbaabu | Property representative |
Yes we do but depends on the time. From 1 am to 5 am, you have to pre-book.Thereafter they will be an extra charge.
1
Vote
goodkaiya
4 May 2017|
AnswerShow all 2 answers
Response from anthonykngunga |
Yes all guestrooms have hairdriers
1
Vote
Room Tips
"High rooms best"
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"Choose the new wing"
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"City Facing Rooms are the best"
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"Room was quiet,even though I stayed at the room close to the main road on the second floor."
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