We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Nairobi

Save
Traveller (171)
Room & Suite (92)
Dining (39)
Nearby Hotels
See allSee all
Membership_Slide_Up_Placement_on_Hotel_Review_Price_Refresh
Save this hotel
and keep track of your top hotel finds.
Save now
Overview
  • Excellent43%
  • Very good41%
  • Average11%
  • Poor3%
  • Terrible2%
Travellers talk about
“big joe”(7 reviews)
“upper hill”(31 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
Offers from Crowne Plaza Nairobi
Special Offer: Book Direct and Save
Hotel deals
Offers from Crowne Plaza Nairobi
Special Offer: Book Direct and Save
Hotel deals
Nearby Hotels
See allSee all
Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from US$132.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Nairobi hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "381e4e6216ec4f6aadee45b1204d2231", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1465059,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[40473601],"additionalContentIds":[],"pollCount":0,"checkin":{"day":6,"month":5,"year":2018},"checkout":{"day":7,"month":5,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":132,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"381e4e6216ec4f6aadee45b1204d2231","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":132,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":-1,"lowestMetaPrice":132,"highestMetaPriceDisplay":-1,"hotelName":"Crowne Plaza Nairobi","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjM4MWU0ZTYyMTZlYzRmNmFhZGVlNDViMTIwNGQyMjMxIiwiQUlLIjoiMzJiZTc1NDZjMzE0NDk1NWE3ZTZlNDUxZDhiMDEwYWMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "06/05/2018", "checkOut": "07/05/2018", "lowestPrice": "US$132", "hasDates": true, "hacComplete": true, "contentIdMappings": {"40473601":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","moduleList":["handlers","tracking"],"template":"ibex_room_grid_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","moduleList":[],"template":"ibex_room_grid_row_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (662)
There are newer reviews for Crowne Plaza Nairobi
See the most recent reviews
Filter reviews
621 results
Traveller rating
264
254
69
20
14
Traveller type
Time of year
LanguageEnglish
More languages
264
254
69
20
14
Show reviews that mention
All reviewsbaraka restaurantbig joeupper hillclub floorpillow menubusiness hotelihg memberfitness centerbusiness triproom servicethe hotel is cleanmain restaurantcomfortable roomstaxi servicean upgradeconference facilitiesbreakfast buffet is
FilterEnglish
Updating list...
181 - 185 of 621 reviews
Reviewed 29 September 2016 via mobile

The hotel has been disadvantaged by the recent addition of some brand new modern hotels in the area. This is when you notice that it's looking a bit tired. The hotel itself is okay and serves a purpose. The food could be improved in my...More

1  Thank Deltaza30
Response from CPNBO_Management, General Manager at Crowne Plaza NairobiResponded 3 October 2016

Dear Deltaza30, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity...More

Reviewed 28 September 2016 via mobile

This hotel's location is one of the best to avoid unbelievable traffic jam in Nairobi if you have business nearby upperhill Rooms are large enough and meals are okay Price is acceptable vs given services

1  Thank serdar e
Response from CPNBO_Management, General Manager at Crowne Plaza NairobiResponded 29 September 2016

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Allan C, General Manager

Reviewed 22 September 2016

i had an opportunity to dine at sikia restaurant and everything was up to standards.The staff were helpful and keen to details. what i loved most was the Show around done by one and only Nelson from the reception who seemed to have every information...More

1  Thank Robah T
Response from CPNBO_Management, General Manager at Crowne Plaza NairobiResponded 23 September 2016

Dear Robah T, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Allan C....More

Reviewed 20 September 2016

We stayed here upon arrival and departure for safari in Kenya. Staff was very professional and helpful, a godsend for three women traveling alone for the first time in Africa. The front desk helped us coordinate with our safari guide and transfers to the airport...More

1  Thank MKnowlesAustin_TX
Response from CPNBO_Management, General Manager at Crowne Plaza NairobiResponded 20 September 2016

Dear MKnowlesAustin_TX, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Allan C. General...More

Reviewed 13 September 2016

The place has fantastic, modern guest rooms that are really secure since the security is tight. Upper level rooms give a better view of surrounding places and they are quite breathtaking! Looking forward to going back there by year endMore

1  Thank George M
Response from CPNBO_Management, General Manager at Crowne Plaza NairobiResponded 14 September 2016

Dear George M, We greatly appreciate your fantastic review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. I will share your comments with the entire team. We hope...More

View more reviews
Most Booked Properties in Nairobi, Kenya
See allSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
US$135 - US$230 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Romantic Hotel in Nairobi
#11 Spa Hotel in Nairobi
#16 Business Hotel in Nairobi
#19 Luxury Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$135 - US$230 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Romantic Hotel in Nairobi
#11 Spa Hotel in Nairobi
#16 Business Hotel in Nairobi
#19 Luxury Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (171)
Room & Suite (92)
Dining (39)
Pool & Beach (6)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
goodkaiya
6 February 2018|
AnswerShow all 3 answers
Response from aakbarali00 | Property representative |
Hi, we have a reverse osmosis system for all water at the hotel. This purifies all the water. Thank you for your enquiry
1
Vote
mygutierrez7
23 August 2017|
AnswerShow all 6 answers
Response from danielmbaabu | Property representative |
Yes we do but depends on the time. From 1 am to 5 am, you have to pre-book.Thereafter they will be an extra charge.
1
Vote
goodkaiya
4 May 2017|
AnswerShow all 2 answers
Response from anthonykngunga |
Yes all guestrooms have hairdriers
1
Vote
Room Tips
"High rooms best"
Read review
"Choose the new wing"
Read review
"City Facing Rooms are the best"
Read review
"Room was quiet,even though I stayed at the room close to the main road on the second floor."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing