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04/06/2017 05/06/2017
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    Ole Sereni

    Mombasa Road, Nairobi 00500, Kenya
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    Best prices for your stay
    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$185
          US$169
          US$185
          US$169
          US$185
          US$169
          Traveller (359)
          Room & Suite (118)
          Dining (73)
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          Overview
          • Excellent33%
          • Very good39%
          • Average15%
          • Poor5%
          • Terrible5%
          Travellers talk about
          “game park” (89 reviews)
          “national park” (202 reviews)
          Free Wifi
          Free Parking
          Breakfast Buffet
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          4.5 Star Hotel
          All hotel details
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          Eka Hotel Nairobi
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          Villa Rosa Kempinski Nairobi
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          Rooms
          Jun 4Jun 5
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          1 room, 2 adults, 0 children
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          Standard Room

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          Traveller rating
          Traveller type
          Time of year
          Language
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          Reviewed 2 August 2016

          It was probably the worst night I have spent in a hotel. Returning from a 12 day safari, we checked in around 4pm, had a shower and lay down on the bed for a short while. It was quite warm but I put this down...More

          Review collected in partnership with this hotel
          Helpful?
          Response from Ghulam S, General Manager at Ole Sereni

          Thank you for sharing your experience. I regret to learn the series of inconveniences you faced and for that we do apologise. Please allow me to contact you to further understand your complaint.

          Reviewed 2 August 2016

          My wife & I stayed at the Ole Sereni for one night before our safari and for two nights at the end. The hotel is very convenient for both Jomo Kenyatta International Airport and Wilson Airport. During our stays we dined in the Waterhole which...More

          Helpful?
          Response from Ghulam S, General Manager at Ole Sereni

          I am very delighted to learn about your experience. It is always heartening to see our work being recognised and that defines our very existence. I will share your sentiments with the Team and We surely look forward to welcoming you back.

          Reviewed 2 August 2016

          First of all, I hope that the correct person does read this review as this one is going to be honest and from someone who believes in customer service. I had planned to use my discount coupon (unfortunately, one of my friends gave it to...More

          Helpful?1  
          Response from Ghulam S, General Manager at Ole Sereni

          Mr. Gaurav, Thank you for sharing your dining experience. It is unfortunate that the items to your liking were not available on the buffet. Our Sunday brunch menu follows a cycle from Mixed cuisines to Kenyan and Indian. When you had visited, we were running...More

          Reviewed 2 August 2016

          Rooms were excellent and the service was great. Breakfast was plentiful and delicious. We really enjoyed our stay and will return in the near future. Highly recommended for a single night or a longer stay.

          Review collected in partnership with this hotel
          Helpful?
          Response from Ghulam S, General Manager at Ole Sereni

          Thank you for sharing your review. I am glad to learn that we are a choice of your hotel stay and look forward to welcoming you back.

          Reviewed 2 August 2016

          Ole Sereni was great to us. The room was nice and the reception was especially helpful in making our stay memorable. There isn't one thing I can complain about for this property. I'm hoping to be back again soon! Thanks!

          Review collected in partnership with this hotel
          Helpful?
          Response from Ghulam S, General Manager at Ole Sereni

          Thank you so much for sharing your positive experience. I am very pleased to learn about it and surely look forward to welcoming you back.

          Eka Hotel Nairobi
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          Fairmont The Norfolk
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          About
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Fitness Centre with Gym / Workout Room
          • Free Parking
          • Restaurant
          • Bar/Lounge
          • Spa
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Free Parking
          • Airport Transportation
          • Dry Cleaning
          • Meeting Rooms
          • Business Centre with Internet Access
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Bar/Lounge
          • Spa
          Details
          • Price range
          • US$183 - US$269 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #9 Spa Hotel in Nairobi
          • #13 Family Hotel in Nairobi
          • #15 Luxury Hotel in Nairobi
          • #15 Business Hotel in Nairobi
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 134
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Booking.com, Hotwire, Travelocity, Jovago.com, Agoda, Cheap Tickets, TripOnline SA and getaroom.com so you can book your Ole Sereni reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Kenya >
          • Nairobi
          • Also Known As
          • Ole - Sereni Hotel, Nairobi Hotel Nairobi
          Add Photo Photos
          Traveller (359)
          Room & Suite (118)
          Dining (73)
          Pool & Beach (11)
          Hotel & Grounds (202)
          Bathroom (15)
          Business Centre & Event Rooms (6)
          Nearby
          Sponsored by:
          The Boma Nairobi
          615 reviews
          1.42 km away
           
          Eka Hotel Nairobi
          733 reviews
          .36 km away
           
          Kusyombunguo Lukenya Guest House
          1.33 km away
           
          The Panari Hotel
          335 reviews
          1.15 km away
           
          Nearby Restaurants
          Captain's Terrace Restaurant
          16 reviews
          .45 km away
          Big Five Restaurant & Bar
          78 reviews
          .87 km away
          The Spur Restaurant at EKA Hotel
          163 reviews
          .35 km away
          Pampa Churrascaria
          91 reviews
          1.15 km away
          Nearby Attractions
          Kenyatta International Conference Center
          373 reviews
          4.96 km away
          African Heritage House
          73 reviews
          2.91 km away
          Railway Museum
          161 reviews
          4.58 km away
          Kenya Walking Survivors Safaries
          137 reviews
          .75 km away
          Questions & AnswersAsk a question
          Larry K
          What is the phone number and e-mail address for the hotel? I need this information for my visa approval and can' find it .
          1 April 2017|
          Answer Show all 3 answers
          Response from Ghulam S | Property representative |
          Hi Larry, Unfortunately for some reason I cannot post our e-mail ID (as per tripadvisor rules). Please visit our website. +254 0732 191000 Please let me know if you need any further info and wish you pleasant travels.
          0
          Votes
          Judy P
          We Have two nights stay before starting an 11 day tour, are there any day trips that we can do from this hotel. Also the cost of taxi from airport if anyone is aware. To Travel to local attractions what form of transport is available? Thanks Judy
          24 March 2017|
          Answer Show all 2 answers
          Response from Ghulam S | Property representative |
          Hi Judy, Thank you for your query. Please let me have your email address and we can send you the range of services we offer at our Travel Desk. Kind Regards, Ghulam Samdani General Manager
          1
          Vote
          384rhondas
          How far is the airport from the hotel and do they offer shuttle service?
          14 October 2016|
          Answer Show all 10 answers
          Response from Evemania | Reviewed this property |
          I gather they do but I was picked up privately by my company.
          0
          Votes
          Room Tips
          "facing national park"
          Read review
          "Rooms with even numbers have a lovely view of the park."
          Read review
          "Definitely try a room that faces the park for a lovely view."
          Read review
          "All rooms are off corridors - try and get one far away from the doors connecting to the main stair way."
          Read review
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