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Sankara Nairobi

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#11 of 164 Hotels in Nairobi
Certificate of Excellence
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1 room 2 adults 0 children
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Sankara Nairobi
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818 Reviews from our TripAdvisor Community

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Showing 781: English reviews
Bloemfontein, South Africa
Reviewed 20 February 2016

The Sankara is a superb hotel and the fact that it is in the middle of Nairobi makes it that little bit more special. Our room was incredibly well equipped. I spent a lot of time in the room completing work and the amenities on offer show that the interior designer knew what they were doing. Next to the desk,...

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Helpful?
Thank Gary W
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Gary, Thank you for taking the time to write such a detailed and complimentary review of our establishment. We are delighted to learn that you had a great experience while staying with us and had an opportunity to sample a wide variety of Sankara’s offerings from our restaurants, the business centre and received great service from our Sankara stars....

Nairobi, Kenya
Reviewed 19 February 2016 via mobile

The Artisan on 1st floor offers a lovely business meeting place, suitable for those people who like to take their laptop to a café and get some work done. Service is very slow, especially for food and bitings, though drinks are served almost immediately. You might have to ask for the bill twice. Ambience is great through and through. I...

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1Thank grace_den_dulk
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Grace, It was such a pleasure welcoming you and thank you for sharing your experience with on TripAdvisor. It is a pleasure to learn that you enjoyed the lunch buffet and the ambiance in the Hotel. However; we have taken good note of your comments concerning the slow service and the menu. You may rest assured that these remarks...

London, United Kingdom
Reviewed 11 February 2016

Stayed here for four nights for work. The room was spacious and modern and had all the amenities you could need. Everything worked perfectly. The hotel is also clean, fresh and modern. Breakfast buffet was good, nothing out of the ordinary but also nothing to complain about. The best of all was the staff. Usually only notice the service unless...

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Thank thedesktoptraveller
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Guest, Thank you for taking your time to write a review of your stay with us on TripAdvisor. I’m delighted you enjoyed your stay with us and found the service to be impeccable and the team friendly and attentive and that you also found your room to be comfortable and well equipped. Thank you for your recommendations and compliments....

Douala
Reviewed 11 February 2016 via mobile

I went there yesterday for lunch and had a grilled rib eye. Probably one of the best I've ever had. Cooked to almost perfection, with an amazing smoked grilled flavor. I'd definitely recommend this restaurant if you're looking for grilled meat.

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Thank Annobon1
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Annobon1, Thank you for your wonderful review on our Graze restaurant. It is pleasing to learn that you had an excellent experience at Graze and that you enjoyed your meal so much on your recent visit. We hope to welcome you back for another great experience in the not so distant future. Warm Regards, Mark J. French

London, United Kingdom
Reviewed 9 February 2016

Hotel is centrally located in Nairobi close to Westland shopping centre- it is secure with very good security which is reassuring. Room rates are high but the service is of very high standard and the rooms are large and well equipped and comfortable. Wifi is free and reasonably reliable. There is a pool are on the top floor and seating...

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Thank gs488
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Guest, Thank you for taking the time to write a review of your recent stay with us. I am glad that you felt safe while staying with us and the service of high standard not forgetting the relaxing environment at the Sarabi Pool and Super club. It is pleasing to learn that the breakfast and our Sunday brunch were...

Nairobi, Kenya
Reviewed 8 February 2016

Hotel has fantastic decor and has highly professional staff. The ideal "be seen" venue that is a costly retreat in the middle of the city madness. The pool area is quite a site, overlooking most of the city. Place is worth a visit.

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Helpful?
Thank WanjaK
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Wanja, Thank you for writing a review of our establishment on TripAdvisor. We appreciate your kind words regarding Sankara’s décor, the view, the staff professionalism and the hotels location. Please note that we take our pricing strategy seriously and review this regularly to ensure fair rates in the market. We hope to welcome you back in the near future...

Dubai, United Arab Emirates
Reviewed 7 February 2016

my stay at this hotel was very pleasant was there just for 2 nights but worth it , good and comfortable rooms , the terrace bar was a pleasant surprise , more than expected , most of the staff was helpful except a couple of wrong guys around , minimum hassles during arrival in terms of security issues , value...

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Thank Altaf R
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Altaf, Thank you for taking your time to write a review of your stay with us. It is a delight to learn that you had a pleasant time finding our rooms comfortable and the roof top bar a pleasant surprise. We have noted your comments on our staff and we have shared your concerns with the management for corrective...

Abu Dhabi, United Arab Emirates
Reviewed 6 February 2016 via mobile

We stayed one night prior to a safari. We also returned to the hotel for a few hours after the safari before travelling to Zanzibar. The hotel kept our luggage and allowed us to rearrange our luggage before the next leg of our trip. We then stayed for a final night (new years eve)before travelling home. Everything was good. Staff...

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Helpful?
Thank windymiller11
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Windymiller, Thank you for sharing a review of your stays with us on TripAdvisor. We are glad that both of your stays were great and that you enjoyed the food and service as well as the facility. We hope to see you again on you visit to Nairobi in the near future. Warm regards, Mark J. French.

Johannesburg, South Africa
Reviewed 6 February 2016

I rarely write reviews for hotels i visit but my experience at sankara was superb. Racheal the guest relations officer was very welcoming.My overal five star service was climaxed when the IT guy Dennis (🏆Mr Solutions🏆) came to assist with the internet he went beyond fixing what i had requested for and noticed my phone had an issue. He taught...

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Thank S7762ANmichael
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Michael, Thank you for your very kind and complimentary review on TripAdvisor on your experience while staying with us. We are happy to read that you enjoyed your time with us, and greatly appreciate you taking the time to recognize some of our Sankara Stars, Dennis and Rachael. We are glad that our stars are driving the Sankara spirit...

Nairobi, Kenya
Reviewed 6 February 2016

My first time here. Went for tea and snacks at the lounge. The level of care and attention from the staff is breathtaking. Have not experienced that anywhere else. The ambience is superb. The tea and snacks were very well done. Very fresh and tantalizing. I really felt pampered and will definitely visit again!!

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Thank JMunene
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Jmunene, Thank you for sharing your review with us and also for your kind and complimentary words. We are delighted that your visit was made great by the ambience, service and the tea and snacks from our deli. We are glad that you felt pampered as it is our aim to make our guests feel that way and even...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Food & drink at the hotel
Graze
Graze
Cuisines: Steakhouse, European
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Sankara Nairobi combines international five-star standards with personal service and the authentic flavour of the new Africa. ... more   less 

Additional Information about Sankara Nairobi

Address: Woodvale Grove, Westlands, Nairobi 00606, Kenya
Region: Kenya > Nairobi
Price Range: $256 - $381 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sankara Nairobi 5*
Number of rooms: 156
Reservation Options:
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Also Known As:
Sankara Nairobi Hotel Nairobi
Hotel Style:
#4 Business Hotel in Nairobi
#7 Spa Hotel in Nairobi
#10 Family Hotel in Nairobi
#11 Romantic Hotel in Nairobi
#11 Luxury Hotel in Nairobi
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Questions & Answers

Here's what travellers have asked, with answers from Sankara Nairobi staff and other travellers.
2 questions
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Questions? Get answers from Sankara Nairobi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floors to escape street noise, or go for garden facing.”
 of 5 bubbles duncanbramwell, 21 Mar 2017 | Read review
“In City Hotel, surroundings are not too great. Busy area”
 of 5 bubbles tarlokm2017, 9 Mar 2017 | Read review
“Rooms are all good”
 of 5 bubbles 162jacobb, 13 Feb 2017 | Read review
“Junior suite. gives you access to the club lounge on the top floor.”
 of 5 bubbles Espadaman, 27 Jan 2017 | Read review
“Rooms on higher floors are easily accessible to facilities such as the gym and the swimming pool.”
 of 5 bubbles Smaher90, 21 Jan 2017 | Read review
5 of 5