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Sankara Nairobi

TripAdvisorUS$190*
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#11 of 164 Hotels in Nairobi
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$234*
US$190*
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US$209*
US$201*
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Sankara Nairobi
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857 Reviews from our TripAdvisor Community

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Showing 820: English reviews
London, United Kingdom
Reviewed 26 January 2016

Services in the hotel are charged in Kenyan shillings, not US dollars. However, on checkout, your bill will be handed to you in US dollars. Beware - it is 8% higher than the midmarket rate. This is absolutely disgusting. There's not a bank on earth that would dare to add 8%. Even your credit card will add at most 3%....

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Helpful?
1Thank Tunbridge W
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Tunbridge , Thank you for taking the time to write a review of your experience at Sankara Nairobi on TripAdvisor. I reviewed your bill and found that you were referring to the banks’ selling rate of the day. We use the use the bank buying rate as we have to sell currency that we collect to the bank. I...

Bethesda, Maryland
Reviewed 26 January 2016

Remember.....your meeting location in Nairobi should dictate your hotel choice. Traffic can be REALLY bad. I love the Sankara. Great rooms. Friendly staff. Excellent breakfasts. Two restaurants serving above quality food for hotels. Oh a tip....if you enjoy your coffee.....there is an excellent coffee shop which can also supply coffee to have with your breakfast! I will stay again. I...

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Helpful?
Thank Chas W
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Chas, Thank you for taking the time to review your stay at Sankara on TripAdvisor. We are pleased to learn that you found you found our rooms to be great, our breakfast excellent and the coffee at the gallery excellent as well as our food in the restaurant above quality. We however note that an aspect during your stay...

Reviewed 26 January 2016

Having tried several Sunday Brunches in Nairobi, I have to say the Sankara Brunch served at the Artisan restaurant between 12 noon and 4pm is simply to die for! The time allocated is simply not enough to sample all the fresh delicacies the team at the Artisan restaurant diligently prepare each and every Sunday. The restaurant has an amazing team...

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Helpful?
Thank Patricia M
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Chas, Thank you for taking the time to review your stay at Sankara on TripAdvisor. We are pleased to learn that you found you found our rooms to be great, our breakfast excellent and the coffee at the gallery excellent as well as our food in the restaurant above quality. We however note that an aspect during your stay...

Forest Hills, New York
Reviewed 25 January 2016

I have now stayed here three times. Based on location in Westlands, a fairly reasonable price and great staff, it is the only place I will consider staying. I used to stay at the downtown hotels but they are all run down and not in a great area anymore. The only area they could improve is that the restaurant service...

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Helpful?
Thank mdzaug
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Mdzaug, Thank you for choosing to stay at the Sankara Nairobi. We are grateful for your compliments on our facilities and services. Your comments have been shared with our staff and your concerns on the club lounge music and restaurant service shared with our Food and beverage Manager and Rooms Division Manager respectively. It was a pleasure to have...

Nairobi
Reviewed 25 January 2016

My husband and I last visited 5 years ago on our first night after our wedding. This visit was 5 years later. Still good food on offer and attentive service. Loved the wine selection, good quality wine by the glass!!! Room was good and clean. Getting dated, I guess its a function passage of time. The pool area has broken...

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Helpful?
1Thank Hilo13
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dera Hilo, Thank you for choosing to stay at the Sankara Nairobi during your Anniversary. We are grateful for your compliments on our food, wine and services. Kindly accept apologies for the miscommunication on our side regarding your anniversary we have addressed the matter with our team in reservations and the same won’t happen again. Regarding the rooms and pool...

Chicago, Illinois
Reviewed 24 January 2016

The Sankara has some of the most friendly and helpful hotel staff we've ever encountered! The breakfast buffet was also incredible. We had a fantastic time and recommend it to anyone traveling to Nairobi.

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Helpful?
1Thank Bjent H
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Bjent, Thank you for your complimentary review on TripAdvisor. We are glad that our Sankara Stars both friendly and helpful as well as our breakfast incredible. Thank you for the recommendation. We look forward to welcome you back in the not too distant future for a great experience. Warm Regards, Mark J. French

Cape Town Central, South Africa
Reviewed 21 January 2016 via mobile

This hotel provides a wonderful example of premium African hospitality. On arrival the reception is well organized , luggage taken to your room with the necessary assistance in the room. Some rooms have a better view than others , ask for the petrol station side which gives you a nice view of a vibrant African city - see photo. The...

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Helpful?
Thank Francois V
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Francois, Thank you for taking the time to post your review on our establishment We are glad you appreciated our concierge services and the amenities that our hotel provides as well as the location and the view from our rooms. Kindly let us know how we can make your experience at Sankara better. We hope to welcome you back...

Reviewed 20 January 2016 via mobile

We had a large family gathering . over 30 people for a friends daughters graduation. We sat on the private balcony dining area which was ok. However service was very patchy at best. They seemed to be stretched either because we were a large table. However for a big hotel such as this i expected better. Our food arrived after...

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Helpful?
1Thank Ndambuki K
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Ndambuki K, Thank you for sharing your review of your experience at Sankara during your daughter’s graduation dinner. We are glad that you chose our establishment to celebrate such an important event and that you found our food to be tasty. The service as described is not in the keeping of our Sankara Stars, we sincerely apologize for the...

Sharjah, United Arab Emirates
Reviewed 15 January 2016

Sankara was my favorite hotel in Nairobi I only stopped going there because of their plus plus mentality to everything you buy. This changed and they were offering an all inclusive rate for January so I thought let's give it a try. The 'upgrade' room I was given had a stained carpet, a shower cubicle with the door missing, loose...

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Helpful?
2Thank Davies B
Sankara N, General Manager at Sankara Nairobi, responded to this review

Deer Davies B, Thank you for taking the time to write a review on your stay on TripAdivisor. We are glad that you enjoyed our food, please note that we take our pricing strategy seriously and review this regularly to ensure fair rates in the market. It is disappointing to read your comments. Please accept my apologies for the inconveniences...

Maryland
Reviewed 7 January 2016

I stayed at the Sankara for almost 4 weeks from October to November for business. It has truly become my home away from home. The staff are the best that I have encountered while traveling. My every need, no matter how small or large, was met with a warm smile and a quick resolution. They simply attend to your every...

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Helpful?
1Thank cwilli64
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Cwilli64, Thank you for your complimentary review of your experience during your stay last year. We are very pleased to learn that your stay was absolutely wonderful. We are glad that you experienced our team members’ warmth and willingness to great service as well as your morning cappuccino and evening glass of wine. At Sankara we pride ourselves with...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Graze
Graze
Cuisines: Steakhouse, European
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Sankara Nairobi combines international five-star standards with personal service and the authentic flavour of the new Africa. ... more   less 

Additional Information about Sankara Nairobi

Address: Woodvale Grove, Westlands, Nairobi 00606, Kenya
Region: Kenya > Nairobi
Price Range: $263 - $391 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sankara Nairobi 5*
Number of rooms: 156
Reservation Options:
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Also Known As:
Sankara Nairobi Hotel Nairobi
Hotel Style:
#4 Business Hotel in Nairobi
#7 Spa Hotel in Nairobi
#10 Family Hotel in Nairobi
#11 Romantic Hotel in Nairobi
#11 Luxury Hotel in Nairobi
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Questions & Answers

Here's what travellers have asked, with answers from Sankara Nairobi staff and other travellers.
3 questions
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Perth, Australia
1 month ago
over a year ago

See all questions (3)

Questions? Get answers from Sankara Nairobi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I like the sixth floor club room, but it costs a bit more.”
NicoleG721, 20 May 2017 | Read review
“fifth floor”
812janen, 7 May 2017 | Read review
“ask for king size bed :-)”
542philipped542, 3 May 2017 | Read review
“ask to be placed away from the bar/pool side”
stephaniemP6319SB, 25 Apr 2017 | Read review
“choose a room on the club floor to get access to the club lounge - it's well worth it.”
fama20172017, 15 Apr 2017 | Read review
5 of 5
TripAdvisor
US$190* /night
View Deal
Booking.comUS$209
Jumia TravelUS$201
PricelineUS$234
View all 13 deals
*Disclaimer
Prices are for 1 room, 2 adults
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