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Sankara Nairobi

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#11 of 164 Hotels in Nairobi
Certificate of Excellence
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Sankara Nairobi
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818 Reviews from our TripAdvisor Community

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Showing 781: English reviews
London, United Kingdom
Reviewed 11 October 2015

We were only in Nairobi for one night and decided to stay at Sankara. The hotel was very nice and rooms were great. The rooftop bar is very popular, especially on a Friday night. Also a popular line of bars in just one block walking distance from the hotel. The staff was very nice and breakfast was good with a...

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Helpful?
Thank Sammie S
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Sommie S, Thank you for choosing to stay at the Sankara Nairobi. We appreciate your positive feedback and compliments on our services and facilities. It was a pleasure to have you as our guest and look forward to welcome you back in the near future. Truly, Khaled.

United States
Reviewed 8 October 2015

Nice room, equipped with cable tv, soaking tub and separate shower, slippers, robe. Nightly turn down service. Each night a different small carved animal is left on your nightstand. Breakfast buffet is very extensive: crepes, cereals, juices, cheeses, meats, breads. Price for breakfast buffet was2750 keys, makes sure you are hungry! Nice "boutique" shop with Kenyan made products-great if you...

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Helpful?
Thank Daffodil1726
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Daffodil1726, Thank you for taking the time to review our establishment, your comments are important to us. The Sankara Seven is a souvenir for our guests as it’s our aim to ensure that you experience a memorable stay that you carry home with you. Our Buffet prices are competitive and value for money. That said, our pricing strategy is...

Reviewed 6 October 2015 via mobile

Always a pleasure to be at the Sankara from Johannesburg. As soon as we step in ( 3rd stay now), my team and I are welcomed by Rachel's smile and professionalism. "Sir your rooms are ready. John will take you upstairs. May you encounter any problem, please call and we Sankara will be at your door". There's no time she...

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Thank Gabriel Landry N
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Gabriel, Thank you for your review and for taking the time to write this positive review. We are delighted that your stay was pleasant and appreciate your recognition of Rachel’s commitment to great service. We have conveyed your compliments to her which will be placed in her personnel file. I look forward to welcome you back to Sankara Nairobi...

Chicago, Illinois
Reviewed 1 October 2015

I had two stays at the Sankara Hotel and both were excellent. At the first check-in I was given a room on the third floor with a view of the parking lot. After I asked about the view, the man at reception tried to upsell me to am Club Room (at $40. a nite extra) but I didn’t think it...

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1Thank Esther P
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Esther P., Thank you for taking the time to share your experience at Sankara Nairobi and your valuable feedback is very much appreciated. I was delighted to learn that your stay was enjoyable and memorable. We are happy to know that The Sankara Seven serves as mementos as it’s our aim to ensure that you experience a memorable stay...

Washington DC, District of Columbia
Reviewed 1 October 2015

A very modern and trendy hotel from both outside and inside. It's gallery located on the third floor is a treasure to visit. It's roof bar is a great place to hangout with friends in the evenings. Great spa service with (ask for the Thai massage). Room is not super clean and some facilities is starting to get wore out...

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Thank Ai_YT
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dr. Ali_YT Thank you for taking the time to provide us with your valuable feedback We are pleased that you enjoyed our facilities particularly Sarabi Pool Bar, Art Gallery/ Exhibition located on the 2nd Floor of the Atrium and Angsana Spa. Your comments on the guest room are well noted and we are pleased to inform you that we will...

Belo Horizonte, MG
Reviewed 26 September 2015 via mobile

Probably one of the best in Nairobi. Excellent rooms, very clean and spacious. Top notch service. Great restaurants. Friendly service. You can stay there with your eyes shut. Totally worth it. would recomend for a honeymoon or business travelers.

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Thank Felipe B
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Felipe B, Thank you for taking the time to share your experience at Sankara Nairobi, your comments are important to us. We are delighted that you had a pleasant experience during your recent stay with us and thank you for your complements. We look forward to hosting you again in the not too distant future. Truly, Khaled Helmy General...

Winnipeg, Canada
Reviewed 22 September 2015

This is one of my favourites. It's a little pricey but the rooms and service are great. I have stayed here many times and prefer it to other high-end hotels like the Villa Rosa Kempinski. The wifi is good. The food is also good but quite expensive. If you want a reasonably priced light meal you can go to the...

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Thank stjameskid
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear stjameskid, Thank you for taking the time to review Sankara Nairobi, and choosing to stay with us. We are pleased that you enjoyed your recent with us and enjoyed our services and our facilities. We take our pricing strategy seriously and review this regularly compared to the local market and equivalent 5 star Hotels. We look forward to welcome...

Reviewed 22 September 2015

Modern and well maintained hotel and facilities. I was located on the 6th floor and was troubled by machinery noise throughout the night, which may have been the lifts. Food for Dinner was middling and expensive and the Breakfast buffet uninspired. The service in the food and bar outlets was slow with a long time lag between placing the order...

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Helpful?
Thank Leon B
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Leon B, Thank you for taking the time to review Sankara Nairobi, your comments are important to us. We would like to apologize for the inconvenience caused during your stay. Your comments have been taken into consideration and shared with our Engineering and F&B departments for corrective measures to be taken. We take our pricing strategy seriously and review...

Maryland
Reviewed 19 September 2015

I stayed at the Sankara in September and had a fantastic time! Everyone was very attentive, courteous and generous with time and assistance. I travel a lot and rarely expect to sleep well but I did sleep quite well at the Sankara. The bed was surprisingly comfortable. Ms. Peninah Kimani made reserving a room seamless and efficient. Check in was...

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1Thank cwilli64
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Cwilli, Thank you for taking the time to share your experience during your recent stay with us. We are glad that you have enjoyed your stay and you enjoyed the food and service I have shared your wonderful compliments with Peninah, Denis and the rest of the team. We look forward to welcome you back to Sankara Nairobi in...

Reviewed 17 September 2015 via mobile

I have visited Sankara many times. I like the hotel and their previous Thai restaurant was amazing. But the reason I give this place a low rating is that every time I visit or try visit I find their service absolutely appalling. They never manage to take reservations correctly, call often to say they cannot take a reservation because they...

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Helpful?
Thank Jehan M
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Jehan M, Thank you for taking the time to review Sankara Nairobi, your comments are important to us. The quality of service as described is not reflective of the kind of service we offer our guests. We have noted your concerns and taken steps to address them with the respective manager. We apologize that you were unable to confirm...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Food & drink at the hotel
Graze
Graze
Cuisines: Steakhouse, European
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Sankara Nairobi combines international five-star standards with personal service and the authentic flavour of the new Africa. ... more   less 

Additional Information about Sankara Nairobi

Address: Woodvale Grove, Westlands, Nairobi 00606, Kenya
Region: Kenya > Nairobi
Price Range: $255 - $382 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sankara Nairobi 5*
Number of rooms: 156
Reservation Options:
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Also Known As:
Sankara Nairobi Hotel Nairobi
Hotel Style:
#4 Business Hotel in Nairobi
#7 Spa Hotel in Nairobi
#10 Family Hotel in Nairobi
#11 Romantic Hotel in Nairobi
#11 Luxury Hotel in Nairobi
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Questions & Answers

Here's what travellers have asked, with answers from Sankara Nairobi staff and other travellers.
2 questions
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Questions? Get answers from Sankara Nairobi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floors to escape street noise, or go for garden facing.”
 of 5 bubbles duncanbramwell, 21 Mar 2017 | Read review
“In City Hotel, surroundings are not too great. Busy area”
 of 5 bubbles tarlokm2017, 9 Mar 2017 | Read review
“Rooms are all good”
 of 5 bubbles 162jacobb, 13 Feb 2017 | Read review
“Junior suite. gives you access to the club lounge on the top floor.”
 of 5 bubbles Espadaman, 27 Jan 2017 | Read review
“Rooms on higher floors are easily accessible to facilities such as the gym and the swimming pool.”
 of 5 bubbles Smaher90, 21 Jan 2017 | Read review
5 of 5