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PrideInn Hotel Westlands

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167 Reviews from our TripAdvisor Community

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Showing 167: English reviews
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Reviewed 2 days ago NEW

Great experience, thanks to the prideinn's team, tight security, friendly service not forgetting delicious food .The management under Mr luv survana was always willing to listen to our needs and delivered what we needed.Thanks prideinn for making our wedding a memorable one.

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Thank Job E
Reviewed 2 days ago NEW

Thanks to Luv the general manager and all the staff at Prideinn. You really lived to our expectations. Due to the great service from the security to waiters as well as great set up of this hotel I will definitely recommend it.

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Thank DOREEN O
Reviewed 6 days ago NEW

I felt so comfortable with the service given by pride inn . the conference facilities where very nice, nice good and great staff. thanks the internet was awesome. miss ELIZABETH made sure we were extra comfortable and satisfied always.

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Thank Wilfred K
PrideInnHotels, Front Office Manager at PrideInn Hotel Westlands, responded to this review

Dear Wilfred K, We trust this mail finds you well indeed. The entire Pride-Inn Family wishes to profoundly thank you for choosing our Hotel for your conference recently. Additionally, we thank you very much for offering us your very valuable feedback. Our cheerful and friendly staff will definitely be recognized for the outstanding performance and customer care. We strive harder...

Reviewed 1 week ago via mobile

We felt so comfortable with the people and service in pride inn hotel. Mr.Luv Suvarna has taken care of us so well, just like a very good friend. Any future trip to Nairobi, we are gonna stay in same hotel. Once again thanks to Mr.Luv Suvarna and his team.

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Thank naveen b
Nairobi, Kenya
Reviewed 1 week ago

The management and staff couldn't have been more friendly and helpful. Luv the manager, Eunice, and Felix were super were so easy and considerate. The food... I'm sure they can cook anything, but we had a Asian buffet and it was amazing. Great food, great people!!! Enjoy

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Thank ShanBartley
PrideInnHotels, Front Office Manager at PrideInn Hotel Westlands, responded to this review

Dear ShanBartley, We trust this mail finds you well indeed. The entire Pride-Inn Family wishes to profoundly thank you for choosing our Hotel for your event recently. Additionally, we thank you very much for offering us your very valuable feedback. Our cheerful and friendly staff will definitely be recognized for the outstanding performance and customer care. We strive harder and...

Nairobi, Kenya
Reviewed 1 week ago

Pakistan High Commission hosted its National Day Reception on 23 March 2017. The catering for the event was done by PrideInn Hotel Westlands. The food was superb and the service was also commendable. We were very satisfied.

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Helpful?
Thank fsp29
PrideInnHotels, Front Office Manager at PrideInn Hotel Westlands, responded to this review

Dear Fsp, We trust this mail finds you well indeed. The entire Pride-Inn Family wishes to profoundly thank you for choosing our Hotel for your event recently. Additionally, we thank you very much for offering us your very valuable feedback. Our cheerful and friendly staff will definitely be recognized for the outstanding performance and customer care. We strive harder and...

Juba, South Sudan
Reviewed 2 weeks ago

very nice and quite place to stay especially for business travelers. security is good and the location is very closed, a working distance to nearby supermarkets or Forex. I also recommend to the hotel management to improve the quality of the breakfast service in the morning, to includes things like veg. rice, matoka as well. otherwise I like the food...

Review collected in partnership with this hotel
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Thank Yang E
PrideInnHotels, Front Office Manager at PrideInn Hotel Westlands, responded to this review

Dear Yang E, We trust this mail finds you well indeed. The entire Pride-Inn Family wishes to profoundly thank you for choosing our Hotel for your accommodation recently. Additionally, we thank you very much for offering us your very valuable feedback. We strive harder and harder every day to meet and exceed your expectations and each day we are improving...

Greater Johannesburg, South Africa
Reviewed 2 weeks ago

Moz burners in restaurant, upgrade aircons, more refreshments in rooms, Food was not good in restaurant, Chinese meal was good...Lamb tjops was huge disappointment...Room overview the back of restaurant which was SO noisy

Review collected in partnership with this hotel
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Thank 696beverleyv
PrideInnHotels, Front Office Manager at PrideInn Hotel Westlands, responded to this review

Dear Moz, We trust this mail finds you well indeed. The entire Pride-Inn Family wishes to profoundly thank you for choosing our Hotel for your accommodation recently. Additionally, we thank you very much for offering us your very valuable feedback. We strive harder and harder every day to meet and exceed your expectations and each day we are improving on...

Nairobi, Kenya
Reviewed 3 weeks ago

The professional welcome procedure from the guest relation officers to all the staff from pride center they made my day.They made me fell like a part of their team which was a great feeling.Their customer service is of high standards ,the food is of good quality and have a wide range of food variety.it is the best place to hold...

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Thank zephania50
PrideInnHotels, Front Office Manager at PrideInn Hotel Westlands, responded to this review

Dear Zephania, We trust this mail finds you well indeed. The entire Pride-Inn Family wishes to profoundly thank you for choosing our Hotel for your conference recently. Additionally, we thank you very much for offering us your very valuable feedback. Our cheerful and friendly staff will definitely be recognized for the outstanding performance and customer care. We strive harder and...

Nairobi, Kenya
Reviewed 3 weeks ago

We enjoyed Prideinn's conference services which were clean, organised, spacious and well equipped. There was also variety of meals served on time by courteous staff. We also experienced top notch security including security for our equipment which were in the premise for four days.

Review collected in partnership with this hotel
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Thank napalibr2
PrideInnHotels, Front Office Manager at PrideInn Hotel Westlands, responded to this review

Dear Napalibr, We trust this mail finds you well indeed. The entire Pride-Inn Family wishes to profoundly thank you for choosing our Hotel for your conference recently. Additionally, we thank you very much for offering us your very valuable feedback. Our cheerful and friendly staff will definitely be recognized for the outstanding performance and customer care. We strive harder and...

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This Luxurious 3-star business hotel is a perfect answer for those who want a clean, comfortable and quiet stay within the heart of Westlands, Nairobi. PRIDEINN Westlands offers all the features of a modern city hotel and with its unique location; you are guaranteed to achieve maximum comfort. DISTANCE -20 Kms from Jomo Kenyatta international airport (approximately 30 min drive) -15 Kms from Wilson Airport -4 Kms from the railway station -5 Kms from the major bus stations -Shopping malls, The Sarit Centre, The Westgate, The Mall, The Nakumatt Ukay and Others. -3 Km from the main City Centre CLIMATE -Warm days: Average 24° C -Cooler nights: Average 12° C -Cold months: June – July -Long rains: March – June -Short rains: October – December ... more   less 

Additional Information about PrideInn Hotel Westlands

Address: Westlands Road | PO Box 66969, Nairobi 00200, Kenya
Region: Kenya > Nairobi
Price Range: $122 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — PrideInn Hotel Westlands 3*
Number of rooms: 28
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Questions & Answers

Questions? Get answers from PrideInn Hotel Westlands staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the conference facilities are awesome.”
wilfredk786, 18 Apr 2017 | Read review
“Only Gym is missing, otherwise all set.”
jigss2017, 21 Mar 2017 | Read review
“Excellent decor and I loved everything”
robertmatwetwe, 8 Feb 2017 | Read review
“Modern conferencing facilities with red carpet are cool for longer meetings”
kayzersn, 6 Feb 2017 | Read review
“Westlands is a quiet place so all rooms are good and you get uninterrupted sleep”
brendaopio, 24 Nov 2016 | Read review
5 of 5