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Jupiter Guest Resort Langata

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Jupiter Guest Resort Langata
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38 Reviews from our TripAdvisor Community

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Showing 35: English reviews
Knaresborough, United Kingdom
Reviewed 4 weeks ago

Rooms are clean, although basic. Location is good in terms of access to a nearby shopping mall, Wilson Airport and Nairobi National Park, but be aware you are only a few hundred yards from Kibera. Remarkable quiet location, very secure. Food is only average. Staff are friendly and welcoming.

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Helpful?
Thank Diane S
Stockton-on-Tees, United Kingdom
Reviewed 31 March 2015

Don't be put off by the location - although it appears to be in the middle of a 'strange' area, this is a super place to stay if you are on a budget, but still want the luxury of a decent room, en-site facilities, food and WiFi. A short walk across Langata Road is a modern shopping complex, and Carnivores...

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Thank Peter S
Reviewed 30 December 2014 via mobile

Been here several times for weekend one night visits. Rooms are average good and clean. Had an issue with the shower once and they fixed it immediately I reported. Some rooms a bit small depending on your choice rather depending on your budget. Breakfast is ok, can do better. Management needs to improve on the professionalism of their establishment. Wifi...

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Thank Osman T
Reviewed 5 November 2014

We check in at almost 1am then the lady at the reception agrees for an extension till 11. We wake up try our best we were there at 10:30. Then there is no breakfast. And the PR OMG plus the showers are terrible.

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Helpful?
Thank Kay-Didi
Jupiter00, Manager at Jupiter Guest Resort Langata, responded to this review

Dear Kay - Didi We regret that you found your stay with us terrible. We also apologize for the shower problem that you bring to notice, had you raised the complain during your stay to our front desk that is open 24hrs we would have it checked and rectified. In the reception area, above the check in desk we have...

Paris, France
Reviewed 7 September 2014

Was travelling on a budget and had a pleasant stay at Jupiter which is well located; close to the Carnivore, the Nairobi National Park, the airport, Giraffe Centre, Mamba village (crocodile farm)...to name but a few. In a nutshell, so many places to visit nearby both for adults and children. The rooms are very clean and neat! We always came...

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Thank Deb665
Gurgaon, India
Reviewed 31 August 2014

I stayed at Jupiter twice - once for one night on 15th March 2014 and second time for three nights from 21st - 24th March 2014. First time I reached very late in the night from India, however the chef was gracious to offer me a chicken sandwich with a drink for dinner. The hospitality was appreciated. Since I did...

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Thank e2ccguru
oxford
Reviewed 19 May 2014

Stayed one night in Feb 14 after flight from UK. Hotel arranged our transfer from airport very efficiently . We arrived at around 11 pm so did not eat but the friendly staff opened the bar so we could get a much needed beer, breakfast was OK. We were a group of 8 and between us had booked standard executive...

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Thank headington
Dubai, United Arab Emirates
Reviewed 9 March 2014

We had flown in from Kigali and were expecting same standards as Kigali's Golf Hills residence but we were disappointed. I was with my wife and 10 year old son. On arrival being tired we went to a crammed room with 2 beds, we asked for room service which arrived cold and unpleasant. The showers were the dangerous electrical shower...

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1Thank kenkiawa
Jupiter00, Manager at Jupiter Guest Resort Langata, responded to this review

Dear Kenkiawa, I must start with sincerely apologizing for the unexpected standards you found in Jupiter Resort Langata. Clearly the standards of the two hotels differ with us being a superior budget hotel and that may have been a disappointment for the higher standard you expected. Sorry that food served to you was cold, you had the right to return...

Nairobi, Kenya
Reviewed 24 January 2014

I stayed in Jupiter Guest Resort for 2 nights earlier this month (Jan '14) and the front desk staff were nice, the food was good, and the bill is pocket friendly :). The only glitch in my stay was presence of lots of mosquitoes, in spite of mosquito nets provided round the bed. The environment is clean, Wifi is fast,...

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1Thank Dare7
Jupiter00, Manager at Jupiter Guest Resort Langata, responded to this review

Dear Dare7, We thank you for taking time to post a review of your stay with us. It is regrettable that during your stay there were a lot of mosquitoes. We have resulted to taking extra measures and Re spraying the rooms despite having the all round Mosquito net. Had this been raised immediately at the front desk which is...

Reviewed 6 January 2014

My wife and I stayed at Jupiter Guest Resort in Langata in May 2012 and again in May 2013. We enjoyed our stay both times. The room was very clean and comfortable, with a desk for our internet use. The free Wi-Fi was a plus, and it worked well. Gertrude the manager was extremely helpful, even arranging to send our...

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Helpful?
Thank Kenneth B
Jupiter00, Manager at Jupiter Guest Resort Langata, responded to this review

Dear Kenneth, We are very grateful that you have continued enjoying staying with us. Thank you for taking time to share your experience here and as you say our Rates are Truly Price Friendly. Once again thank for your Support by staying with us.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Breakfast
  • Room Service
  • Free Parking
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
Official Description (provided by the hotel)
Situated in a serene area. Maintains high standards of cleanliness. Near Carnivore Restaurant, Nairobi National Park, Giraffe center, David Sheldrick- Elephant Orphanage among other attractions.Have professional,warm and friendly staff. ... more   less 

Additional Information about Jupiter Guest Resort Langata

Address: Jonathan Ngeno Rd | Langata., Nairobi 00600, Kenya
Region: Kenya > Nairobi > Nairobi Central Business District
Price Range: $57 - $72 (Based on Average Rates for a Standard Room)
Number of rooms: 36
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Questions & Answers

Here's what travellers have asked, with answers from Jupiter Guest Resort Langata staff and other travellers.
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Questions? Get answers from Jupiter Guest Resort Langata staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Worth paying the little bit extra for their best rooms.”
 of 5 bubbles PeterS419, 31 Mar 2015 | Read review
“Some rooms have a better Wi-fi connection than others. Simply ask at the reception.”
 of 5 bubbles Deb665, 7 Sep 2014 | Read review
“Pick a room in the newer block - where the standard room is bigger, but you may have to pay 500 Ksh more for it.”
 of 5 bubbles e2ccguru, 31 Aug 2014 | Read review
“We stayed in the Executive Double - worth the extra over the standard.”
  • Sunrise from our window
 of 5 bubbles Mikecc46, 6 Nov 2013 | Read review
“Probably the side of the building away from Downtown Nairobi would be quieter”
 of 5 bubbles Wiz419, 13 Aug 2013 | Read review
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