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Southern Sun Mayfair Nairobi

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#10 of 161 Hotels in Nairobi
Certificate of Excellence
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780 Reviews from our TripAdvisor Community

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There are newer reviews for Southern Sun Mayfair Nairobi
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Showing 676: English reviews
West Yorkshire, United Kingdom
Level Contributor
40 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 6 September 2015

Stayed at this hotel for three nights in total, two before we headed off to the Masai Mara and once when we got back. I loved everything about this hotel. The decor was fantastic, oldly worldly type thing! I loved the big open staircase. Both of the rooms that we stayed in were very spacious and the beds were really... More 

Helpful?
Thank BexW1984
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear BexW1984 Dear BexW1984 Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay and we look forward to welcoming you back to Southern Sun Mayfair Nairobi in the near future. Kind regards, Michael Phillipson General Manager More 

Dubai
1 review
Reviewed 5 September 2015

Great place,great people. 10/10 points and strongly recommended. Nothing to complaint about. This is my second visit in two years and nobody gave me any reason not to go back there. Jumbo Kenya !!......

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank ahammedt2015
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear ahammedt2015 Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay and we look forward to welcoming you back to Southern Sun Mayfair Nairobi in the near future. Kind regards, Michael Phillipson General Manager More 

Kampala
1 review
Reviewed 3 September 2015

Generally the Environment is conducive, and good for staying only that rooms are a bit squeezed especially in the toilets. Also the the breakfast was good and the people serving are good. I think the WiFi is excellent in the rooms, the DSTV is very good and the bed is nice. but as i said the rooms are small and... More 

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank 403judes
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear 403judes Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay and we look forward to welcoming you back to Southern Sun Mayfair Nairobi in the near future. Kind regards, Michael Phillipson General Manager More 

Johannesburg, South Africa
Level Contributor
283 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 31 August 2015 via mobile

Thank you for the warm friendly and welcoming feeling of coming back to your great hotel and fantastic staff. The fantastic birthday cake in my room on my arrival added that special personal touch and the restaurant food catering for my vegetarian colleague was amazing as he kept informing me was delicious. He loved his first visit to Africa from... More 

Helpful?
Thank William G
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear William G Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay and we look forward to welcoming you back to Southern Sun Mayfair Nairobi in the near future. Kind regards, Michael Phillipson General Manager More 

Helsinki - Finland
Level Contributor
180 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
Reviewed 31 August 2015

I spent two nights on a work trip at Southern Sun in Nairobi during August. The location is about 25 minutes from the airport, the hotel has a colonial appearance, very peaceful and elegant, but also some waer and tear could be seen as well. My room was small, but clean. No thrills. Wifi worked, plenty of hot water, enough... More 

Helpful?
Thank Totti K
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear Totti K Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay and we look forward to welcoming you back to Southern Sun Mayfair Nairobi in the near future. Kind regards, Michael Phillipson General Manager More 

Pretoria, South Africa
Level Contributor
59 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 31 August 2015

Very colonial place. Lovely earthy atmosphere with very friendly staff all around. Breakfast was great with freshly baked pancakes, lovely fresh muffins and fruits and oats porridge. Rooms were good with a bath. This is NOT a modern hotel, please note that. It has all the things that you need including a fitness centre and wifi that is free. Evening... More 

Helpful?
Thank drabri
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear drabri Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay and we look forward to welcoming you back to Southern Sun Mayfair Nairobi in the near future. Kind regards, Michael Phillipson General Manager More 

Buenos Aires, Argentina
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 26 August 2015

I stayed here for about 12 hrs, having just come in to nairobi in the evening, and leaving for a safari at 7am the next day. I ordered room service and it was great and fast! wifi only in reception or by the pool. The bathroom was not super clean... I asked in reception to have someone go to a... More 

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank VixLovesToTravel
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear VixLovesToTravel Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay overall. Your comments have been constructively communicated to our Housekeeping Team for consideration and corrective action. We look forward to welcoming you back to Southern... More 

Mumbai (Bombay), India
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 26 August 2015

The staff is very well trained and courteous. The ambience is very natural and good. The location of the property is good. I felt very safe and secured as security is very well placed and they are professional. Over all my stay was very comfortable and enjoyable.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Sdv29
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear Sdv29 Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay and we look forward to welcoming you back to Southern Sun Mayfair Nairobi in the near future. Kind regards, Michael Phillipson General Manager More 

Centurion, South Africa
1 review
Reviewed 22 August 2015

The staff and service at Southern Sun Mayfair has made my stay a most memorable one!! Service, food, everything was great!! Asante sana!! The grounds are well kept and goes well with the staff smiles!

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank 68willemg
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear 68willemg Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay and we look forward to welcoming you back to Southern Sun Mayfair Nairobi in the near future. Kind regards, Michael Phillipson General Manager More 

Cape Town Central, South Africa
1 review
Reviewed 22 August 2015

I absolutely loved my stay here! Great service, lovely food and wonderful people. No aircon in the standard room, so might be hot in summer months. But for the time of year I was there - PERFECT! Slept with earplugs to drown out the frog choir, but it is a nice atmosphere and not really disturbing unless you are a... More 

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank 579melodym
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear 579melodym Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay and we look forward to welcoming you back to Southern Sun Mayfair Nairobi in the near future. Kind regards, Michael Phillipson General Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Breakfast
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
SOUTHERN SUN MAYFAIR IS ONE OF NAIROBI'S BEST KNOWN LANDMARKS THAT FIRST ENJOYED ITS HEYDAY IN 1940'S COLONIAL KENYA. IT HAS BEEN EXTENSIVELY REFURBISHED TO PROVIDE MODERN FACILITIES, YET RETAINS THE UNDERSTATED CHARM AND ELEGANCE OF YESTERYEAR. THE HOTEL IS SITUATED CLOSE TO THE CITY CENTRE AND ONLY 20KM FROM JOMO KENYATTA INTERNATIONAL AIRPORT. WE WELCOME GUESTS TO EXPERIENCE THE TRADITIONAL WARMTH AND HOSPITALITY FOR WHICH BOTH KENYA AND SOUTHERN SUN ARE RENOWNED. ... more   less 

Additional Information about Southern Sun Mayfair Nairobi

Address: Cnr. Parklands Road & Msapo Close, Parklands, Nairobi 00800, Kenya
Region: Kenya > Nairobi
Price Range: $231 - $341 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Southern Sun Mayfair Nairobi 4*
Number of rooms: 171
Reservation Options:
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Also Known As:
Southern Sun Mayfair Nairobi Hotel Nairobi
Holiday Inn Nairobi
Nairobi Holiday Inn
Hotel Style:
#1 Casino Hotel in Nairobi
#4 Family Hotel in Nairobi
#8 Business Hotel in Nairobi
#10 Luxury Hotel in Nairobi
#14 Romantic Hotel in Nairobi
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Questions & Answers

Here's what travellers have asked, with answers from Southern Sun Mayfair Nairobi staff and other travellers.
12 questions
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Preston, United Kingdom
4 months ago
4 days ago
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4 months ago

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Questions? Get answers from Southern Sun Mayfair Nairobi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you can use some extra money, get a room with pool/garden view - and a terrace.”
 of 5 bubbles Akima0707, 19 Nov 2016 | Read review
“Quiet side away from street traffic and singling fogs from their pond.”
 of 5 bubbles JimZ687, 17 Nov 2016 | Read review
“Avoid rooms overlooking main pool area ... can be noisy during functions.”
 of 5 bubbles Williamhh, 11 Nov 2016 | Read review
“Rooms overlooking the swimming pool contribute to the pleasant and peaceful environment”
 of 5 bubbles GertOpperman, 1 Nov 2016 | Read review
“Make sure you face the garden or pool.”
 of 5 bubbles Sandrav169, 24 Oct 2016 | Read review
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