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InterContinental Nairobi

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Traveller (402)
Room & Suite (173)
Dining (34)
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Overview
  • Excellent28%
  • Very good42%
  • Average20%
  • Poor6%
  • Terrible4%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
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Rooms
May 7May 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,130)
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All reviewsindian restaurantthe club loungeterrace restaurantpool barroom servicecentral locationpool sidebusiness triprooms are nicebreakfast buffet isenjoyed my staymasai maraihgsecuritysafariconciergegym
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331 - 335 of 1,027 reviews
Reviewed 17 March 2016

Stayed for a business trip. Worn out rooms but still clean and tidy. Well managed. Variety of food options available. Complementary party invite was received. Also some coupons to get complementary drinks at the bar. Good place to stay if your are on business as...More

Thank Hassan J
Response from Dieter_Franke, General Manager at InterContinental NairobiResponded 18 March 2016

Hassan J, Thank you for taking time to give us feedback on your stay. We appreciate you choosing our hotel as your home away from home. I am so pleased to receive fantastic remarks on our outstanding service and guest facilities. It delights me to...More

Reviewed 14 March 2016

Good for Nairobi Good: 1. Bed, comfy and pillows nice 2. Hot water hot, cold water cold 3. AC works 4. Great Swedish Massage by Sharon? 5. Good Buffet breakfast 6. Small but usable gym downstairs 7. Wireless works 8. Airport pickup on time No...More

Thank mickey m
Response from Dieter_Franke, General Manager at InterContinental NairobiResponded 15 March 2016

Dear mickey m, Thank you for writing your most outstanding review about our hotel. It was a great pleasure hosting you on your recent visit to Nairobi. I am so pleased to receive wonderful comments on our exceptional service, guest facilities and delightful F&B offering....More

Reviewed 11 March 2016

Centrally Located, Near by Airport, Just Opposite to Exhibition Center - walk able distance. Good Indian Food. All Amenities available. Staff is Little Cooperative. Enjoy Casino in Hotel, you don't have to move out for this.More

Thank Ritesh S
Response from Dieter_Franke, General Manager at InterContinental NairobiResponded 15 March 2016

Dear Ritesh S, Thank you for taking the time to give us feedback on your stay. It was a great joy hosting you. I am happy to receive your great comments on the location of our hotel, our delightful Indian Cuisine in Bhandini restaurant and...More

Reviewed 6 March 2016

The rooms are rather worn, but still in reasonable condition. The staff are not particularly helpful, and check in is a complete disaster - we stayed three times during our trip, and each time there were considerable delays. Once they had us wait for over...More

Thank Raivprakash
Response from Dieter_Franke, General Manager at InterContinental NairobiResponded 7 March 2016

Dear Raivprakash, Thank you for taking the time to write your review. It pleases me to know that our Duty Manager was welcoming and supportive. However, your remarks regarding our colleagues’ service have been discussed with responsible colleagues for improvement. I make a sincere apology...More

Reviewed 5 March 2016

Reception and people were very friendly. They have a live band going most nights, a good selection of bars and restaurants. Also a small pool. This is often visited by dignitaries (army officials, diplomats etc...) due to it's location - apparently Hilary Clinton stayed here...More

Thank mrbernz
Response from Dieter_Franke, General Manager at InterContinental NairobiResponded 7 March 2016

Dear mrbernz, Thank you for taking the time to give us feedback on your recent stay with us. It was a great pleasure hosting you. Thank you for your positive observations on our colleagues’ hospitality. I am delighted to know that you found time to...More

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Best Value Properties in Nairobi, Kenya
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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$131 - US$227 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Casino Hotel in Nairobi
#12 Romantic Hotel in Nairobi
#21 Business Hotel in Nairobi
#23 Luxury Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$131 - US$227 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Casino Hotel in Nairobi
#12 Romantic Hotel in Nairobi
#21 Business Hotel in Nairobi
#23 Luxury Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (402)
Room & Suite (173)
Dining (34)
Pool & Beach (18)
Business Centre & Event Rooms (25)
Questions & Answers
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Laura F
15 April 2018|
AnswerShow all 4 answers
Response from LoubieLoo1 | Reviewed this property |
Hi used Ks at bar used $ to pay deposit on safari trip
0
Votes
Megan J
11 October 2017|
Answer
Response from Dieter_Franke | Property representative |
Dear Megan J, Warm greetings from InterContinental Nairobi! Thank you for taking the time to write to us. Wilson Airport is approximately 5 kilometers from our hotel via Uhuru Highway. Depending on the time of the day... More
0
Votes
Megan J
10 October 2017|
AnswerShow all 4 answers
Response from Dieter_Franke | Property representative |
Dear Megan J, Thank you for your inquiry. We have a Sauna and Steam room. Our Fitness Centre is located at the basement level of the hotel. I do hope that you will enjoy our services at the facility. Kind... More
0
Votes
Room Tips
"ask for rooms with the tree view ;) and watch the storks nest every evening"
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"Road facing rooms can provide city view"
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"All views are good"
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"the room I stayed was excellent. the refreshments and entertainment in the room were excellent"
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