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Hilton Nairobi

1,323 reviews
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Traveller (372)
Room & Suite (180)
Dining (56)
Overview
  • Excellent21%
  • Very good36%
  • Average25%
  • Poor12%
  • Terrible6%
Travellers talk about
“central location”(27 reviews)
“bit dated”(14 reviews)
Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4.0 Star Hotel
All hotel details
Offers from Hilton Nairobi
Special Offer: Advance Purchase
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,323)Write a Review
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1,166 results
Traveller rating
268
382
283
153
80
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268
382
283
153
80
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All reviewsthe executive loungecentral locationbit datedbusiness centerbusiness tripsecurityhonorsmeetingtrafficsafaricbddoormanconference
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1 - 5 of 1,166 reviews
Reviewed yesterday

We have stayed for 6 nights with my family and had wonderful time. ideally located, we had easy access to Nairobi National Park (15 minutes drive). The hotel's rooms were very cleaned. The food variety in the restaurant were also good. The team has been...More

Thank JulienBe82
Hotel's Favourite
Reviewed 17 December 2017

This hotel has an open atmosphere, very welcoming staff.Its a quiet place right in the middle of the business center. You are close to all night life and restaurants. The Hotel itself boast on serenity and health. A Fitness center, that provide Yoga and Bike...More

Review collected in partnership with Hilton Hotels & Resorts
Thank marioaM6325XR
Response from martin v, Front Office Manager at Hilton NairobiResponded 21 December 2017

Dear Guest, On behalf of our entire Hilton Nairobi team, we would like to extend you a warm greetings. Thank you for choosing Hilton Nairobi. It is truly a pleasure to serve you. We are glad to note that you enjoyed your recent stay with...More

Reviewed 5 days ago

Has been a "few years" since I last needed to reside in CBD, normally stay now a days in Westlands or surrounds. Needed to be close to CBD this time and decided to reside at the "old lady". Pleased to see that despite limitations related...More

Thank Muzungu007
Reviewed 1 week ago

Hotels in Nairobi are among the most expensive in the world. So you should at least expect international standards of luxury, quality, service, etc. There are a few that deliver on this; for example, The Tribe and Sankara, which charge upwards of $350 per night!...More

Thank Daljit S
Response from martin v, General Manager at Hilton NairobiResponded 1 week ago

Dear Guest, Thank you very much for choosing to stay at the Hilton Nairobi and for taking the time to share your feedback with us. Regretfully we have not been able to meet your expectation in regards to our room facilities and I am pleased...More

Reviewed 1 week ago via mobile

I just arrived today 4am and the receptionist let me checkin at 4 am complementary without any extra charge Really appreciated Nice room, location & pool and helpful staff I recommend strongly this hotelMore

Thank Mohamed H
Response from martin v, General Manager at Hilton NairobiResponded 1 week ago

Dear Guest, Thank you for taking the time to give us feedback about your stay with us. We truly appreciate your kind words about our facilities and the great hospitality of our team members. It is indeed a pleasure to note that you were grateful...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
US$105 - US$154 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Spa Hotel in Nairobi
#25 Luxury Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$105 - US$154 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Spa Hotel in Nairobi
#25 Luxury Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (372)
Room & Suite (180)
Dining (56)
Pool & Beach (26)
Business Centre & Event Rooms (5)
Family and Play Areas (3)
Questions & Answers
Ask a question
Evan K
1 August 2017|
AnswerShow all 7 answers
Response from Mark W | Reviewed this property |
Hi, the hotel is indeed a great base and is in the centre of town. The hotel has it's own travel agency but I would suggest shopping around. I am not sure from your question if you are on a budget or looking for a luxury... More
2
Votes
RachaelMcFar
30 July 2016|
AnswerShow all 4 answers
Response from rotimi o | Reviewed this property |
I must say I'm not sure what the service charge amount is though. I last stayed early this month but can't remember how much was charged
0
Votes
RachaelMcFar
30 July 2016|
AnswerShow all 6 answers
Response from Hatteras H | Reviewed this property |
Absolutely. There are both within five minutes walk or less. There are also restaurants in the hotel.
1
Vote
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Room Tips
"Go for the higher floors."
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"Higher floor rooms give a good view of the city"
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"Choose a higher floor with rooms facing the pool"
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"Best views of Nairobi are the upper floors."
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