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Hilton Nairobi

1,312 reviews
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Traveller (366)
Room & Suite (131)
Dining (55)
Overview
  • Excellent21%
  • Very good36%
  • Average25%
  • Poor12%
  • Terrible6%
Travellers talk about
“central location”(26 reviews)
“bit dated”(14 reviews)
Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4.0 Star Hotel
All hotel details
Offers from Hilton Nairobi
Special Offer: SAVE UP TO 25%
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,312)Write a Review
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1,155 results
Traveller rating
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80
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11 - 15 of 1,155 reviews
Reviewed 4 weeks ago

You will have a good incumming services, a good personnel in reception, in restaurant, in sport's area, pool... I was in this hotel for 4 days, and i was very satisfy and happy to be there. It's not only my point of view, my collègues...More

Review collected in partnership with Hilton Hotels & Resorts
Thank 981wahidm
Response from martin v, Front Office Manager at Hilton NairobiResponded 4 weeks ago

Dear Guest, It was a pleasure for us having you as our guest, and thank you for choosing to stay at the Hilton Nairobi. We are glad to note that you were very satisfied with your overall experience and also enjoyed our team members great...More

Reviewed 4 weeks ago

This hotel has an open atmosphere, very welcoming staff.Its a quiet place right in the middle of the business center. You are close to all night life and restaurants. The Hotel itself boast on serenity and health. A Fitness center, that provide Yoga and Bike...More

Review collected in partnership with Hilton Hotels & Resorts
Thank marioaM6325XR
Response from martin v, Front Office Manager at Hilton NairobiResponded 4 weeks ago

Dear Guest, On behalf of our entire Hilton Nairobi team, we would like to extend you a warm greetings. Thank you for choosing Hilton Nairobi. It is truly a pleasure to serve you. We are glad to note that you enjoyed your recent stay with...More

Reviewed 4 weeks ago

I like to be in this hotel Hilton in Nairobi is it in the center and the service is good it was an issue with the internet in the room informed the front desk and the duty manager he propose to change my room I...More

Review collected in partnership with Hilton Hotels & Resorts
Thank charleslI3716JM
Reviewed 8 December 2017

The location in very busy with busstops aroudn and a convergence of public transport services.convenient if you need to walk around the cbd but can also be disgusting in the evening with hordes of people getting transport back to the residential areas.in general the hotel...More

Thank george o
Response from martin v, Front Office Manager at Hilton NairobiResponded 11 December 2017

Dear Guest, We appreciate you, taking the time to provide us with such candid feedback of your recent stay with us at Hilton Nairobi. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. Based on your...More

Reviewed 7 December 2017

Location of the hotel is convenient, and i enjoyed the friendliness and helpfulness of the staff. Mistakenly one extra night was charged to my credit card, one week after my checkout, but this was corrected after my complaint.More

Thank Karl V
Response from martin v, General Manager at Hilton NairobiResponded 8 December 2017

Dear Guest, Greetings from Hilton Nairobi and thank you for taking time to give us your feedback We do appreciate your positive feedback and we are glad to note you enjoyed the warm hospitality of our Team Members. We are also sorry to note about...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
US$108 - US$149 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Best Value Hotel in Nairobi
#17 Spa Hotel in Nairobi
#27 Luxury Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$108 - US$149 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Best Value Hotel in Nairobi
#17 Spa Hotel in Nairobi
#27 Luxury Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms
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Traveller (366)
Room & Suite (131)
Dining (55)
Pool & Beach (26)
Hotel & Grounds (168)
Bathroom (45)
Business Centre & Event Rooms (5)
Family and Play Areas (3)
Questions & Answers
Ask a question
Evan K
1 August 2017|
AnswerShow all 7 answers
Response from Mark W | Reviewed this property |
Hi, the hotel is indeed a great base and is in the centre of town. The hotel has it's own travel agency but I would suggest shopping around. I am not sure from your question if you are on a budget or looking for a luxury... More
2
Votes
RachaelMcFar
30 July 2016|
AnswerShow all 4 answers
Response from rotimi o | Reviewed this property |
I must say I'm not sure what the service charge amount is though. I last stayed early this month but can't remember how much was charged
0
Votes
RachaelMcFar
30 July 2016|
AnswerShow all 6 answers
Response from Hatteras H | Reviewed this property |
Absolutely. There are both within five minutes walk or less. There are also restaurants in the hotel.
1
Vote
Room Tips
"Higher floor rooms give a good view of the city"
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"Choose a higher floor with rooms facing the pool"
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"Best views of Nairobi are the upper floors."
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"Higher floors are nice place to stay in order to have a good view of the city."
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