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Hilton Nairobi

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Traveller (382)
Room & Suite (189)
Dining (58)
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Overview
  • Excellent22%
  • Very good35%
  • Average25%
  • Poor12%
  • Terrible6%
Travellers talk about
“hilton honors”(12 reviews)
“pool level”(12 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
Additional information
Offers from Hilton Nairobi
Special Offer: 25% off* - Summer Sale
Hotel deals
Offers from Hilton Nairobi
Special Offer: 25% off* - Summer Sale
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Rooms
Jul. 1Jul. 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,361)
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Traveller rating
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All reviewshilton honorsthe executive loungepool levelcentral locationbit datedbusiness centerbusiness tripenjoyed my staysecuritydoormanmeetingtrafficsafaricbdconference
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311 - 315 of 1,198 reviews
Reviewed July 26, 2016

Stayed here 3 separate nights in between excursions around the country. Staff always very friendly and attentive at all times, remembering our names and what we've been up to each time we arrived back. Is looking a little tired on the inside, but perfectly acceptable...More

Thank Mark H
Response from martin v, General Manager at Hilton NairobiResponded July 27, 2016

Dear Guest, Thank you very much for your excellent review. It was a pleasure for us having you as our guest and we are happy that you enjoy every moment of your stay with us. We are happy with your compliments about our team members...More

Reviewed July 26, 2016

Check-in was a little slow but finally I was seen to and attended to professionally. Room was fine. All the rooms show signs of ageing and my heater/cooler did not seem to work, but to be honest, I just kept it off all the time...More

Thank Mark W
Reviewed July 25, 2016

The Hilton Hotel Nairobi Kenya is great value for money. The rooms have a good working area. The gym, Sauna and stream rooms provide good facilities to rewind after a flight and a busy day. it is centrally located and gives access to most of...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Vickson N
Response from martin v, General Manager at Hilton NairobiResponded July 27, 2016

Dear Guest, Thank you for taking the time to share your valuable feedback with us here at Hilton Nairobi. We are very happy to know that you enjoyed your stay with us and truly appreciate your feedback. We look forward to welcoming you back to...More

Reviewed July 25, 2016

The Hotel is well located , the pool is great and all the members of the staff are very kind. A special thank you to Mr Henry FEO for his kindness and his professionalism . We strongly recommend this hotel if you wish to enjoy...More

Thank pasbaksh
Response from martin v, General Manager at Hilton NairobiResponded July 27, 2016

Dear Guest, Thank you for taking a moment to share your experience about your stay with here at Hilton Nairobi. We truly appreciate to read that you were satisfied with your overall experience and the location of our facility is to your liking. I am...More

Reviewed July 25, 2016

The stay at Hilton nairobi was very pleasant. The staff is very helpful and make sure you're comfortable. I even got my mountain bike washed for me. I particurlarly enjoyed the pool area. Although the pool is short, and africans generally do not swim and...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Kurt R
Response from martin v, General Manager at Hilton NairobiResponded July 27, 2016

Dear Guest, Thank you very much for your nice feedback regarding your stay at the Hilton Nairobi. We are delighted to hear, that you enjoyed every moment that you spend with us here, our facilities and the services provided by our team. Our esteemed, guest,...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
US$116 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Spa Hotel in Nairobi
#32 Luxury Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$116 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Spa Hotel in Nairobi
#32 Luxury Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (382)
Room & Suite (189)
Dining (58)
Pool & Beach (23)
Business Centre & Event Rooms (5)
Family and Play Areas (3)
Questions & Answers
Ask a question
Evan K
August 1, 2017|
AnswerShow all 7 answers
Response from Mark W | Reviewed this property |
Hi, the hotel is indeed a great base and is in the centre of town. The hotel has it's own travel agency but I would suggest shopping around. I am not sure from your question if you are on a budget or looking for a luxury... More
2
Votes
RachaelMcFar
July 30, 2016|
AnswerShow all 4 answers
Response from rotimi o | Reviewed this property |
I must say I'm not sure what the service charge amount is though. I last stayed early this month but can't remember how much was charged
0
Votes
RachaelMcFar
July 30, 2016|
AnswerShow all 6 answers
Response from Hatteras H | Reviewed this property |
Absolutely. There are both within five minutes walk or less. There are also restaurants in the hotel.
1
Vote
Room Tips
"There is a bar lounge inside the restaurant."
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"if you register for hilton honors, you might get free upgrade for your room"
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"Upper floors were quieter and provided better view of the city."
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"Take the room with City/Main road View"
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