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2017-09-03 2017-09-04
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    Nairobi Serena Hotel

    Kenyatta Avenue, Nairobi, Kenya
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    Best prices for your stay
    2017-09-03 2017-09-04
    US$284
    US$200
    SAVE US$84
    US$267
    US$284
    Traveller (360)
    Room & Suite (97)
    Dining (72)
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    Overview
    • Excellent57%
    • Very good36%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    Babysitting
    5.0 Star Hotel
    All hotel details
    Offers from Nairobi Serena Hotel
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    Best Western Plus Meridian Hotel
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    Rooms
    Sep 3Sep 4
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (880)
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    1 - 5 of 796 reviews

    Reviewed 2 days ago

    The Nairobi Serena Hotel is a good business style hotel whose principal advantage is it's short distance from the international and local airports. Our room was fine but not exceptional and certainly noisy due to traffic from the road and election rallies outside. Food was...More

    Thank duncanA
    Reviewed 1 week ago

    The food at the restaurants is good. No luxury but the food was clean and almost tasty. It was a good first impression of Kenya and the ambiance was very nice. WiFi was a little bit slow. Overall, it is a very nice hotel.

    Thank rodoboca
    Reviewed 2 weeks ago via mobile

    Went for Sunday lunch. Food was awesome and so was the service. Only down side was the chefs special of the day included mijitos but mint wasn't available on the day to make them. The waiters were quick to point that out and made other...More

    Thank Maraka N
    Reviewed 3 weeks ago

    Nicely appointed rooms with very good amenities. The service staff was courteous, responsive, and helpful. The bar areas overlook the well maintained gardens. The spa area is very neat, clean, and worth a visit.More

    Thank Asha S
    Response from SerenaHotels, General Manager at Nairobi Serena HotelResponded 2 weeks ago

    Thank you for taking time to share your experience. Kindly note that we are delighted to know that you enjoyed your stay and that our offer and service delivery met with your satisfaction. Once again, thank you for choosing to stay with us and we...More

    Reviewed 3 weeks ago via mobile

    Serena has the best staff, very professionell and friendly at the same time. The food is amazing every time and the service couldnt be any better. Best breakfast and lots to choose from. The security is high and it makes you feel safe. The pool...More

    Thank Mari H
    Response from SerenaHotels, General Manager at Nairobi Serena HotelResponded 3 weeks ago

    Thank you for taking time to share your experience. Kindly not it is our aim to surpass our guests' expectations and your feedback is important to us as this will inspire us to improve on our offer and service delivery. Once again, thank you for...More

    Best Western Plus Meridian Hotel
    242 reviews
    #15 of 166 hotels in Nairobi
     
    Sarova Panafric
    749 reviews
    #21 of 166 hotels in Nairobi
     
    Fairview Hotel
    1,279 reviews
    #3 of 166 hotels in Nairobi
     
    InterContinental Nairobi
    995 reviews
    #22 of 166 hotels in Nairobi
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Shuttle Bus Service
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$207 - US$320 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Spa Hotel in Nairobi
    • #4 Romantic Hotel in Nairobi
    • #4 Luxury Hotel in Nairobi
    • #6 Business Hotel in Nairobi
    • #7 Family Hotel in Nairobi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 183
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline, Travelocity, Orbitz, Expedia, DerbySoft Ltd Shanghai HQ, Cancelon, TripOnline SA, Hotwire, Agoda, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Nairobi Serena Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Kenya >
    • Nairobi
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    Traveller (360)
    Room & Suite (97)
    Dining (72)
    Pool & Beach (32)
    Hotel & Grounds (240)
    Bathroom (9)
    Business Centre & Event Rooms (5)
    Nearby
    Sarova Panafric
    749 reviews
    .55 km away
     
    Best Western Plus Meridian Hotel
    242 reviews
    1.05 km away
     
    InterContinental Nairobi
    995 reviews
    .54 km away
     
    Fairview Hotel
    1,279 reviews
    .70 km away
     
    Nearby Restaurants
    Flame Tree Restaurant
    94 reviews
    .53 km away
    Pango Brasserie at the Fairview
    93 reviews
    .73 km away
    Mandhari Restaurant
    79 reviews
    .26 km away
    Mukutan Garden Cafe
    64 reviews
    .68 km away
    Nearby Attractions
    Bencia Africa Adventure & Safaris
    72 reviews
    .80 km away
    Nairobi Gallery
    67 reviews
    .38 km away
    Natural World Kenya Safaris
    941 reviews
    .47 km away
    It Started in Africa
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    Ask a question
    Questions & Answers
    joankogo84
    15 June 2017|
    AnswerShow all 4 answers
    Response from vivian m | Reviewed this property |
    Hi Joan,question concerning job,internship,attachments can only be address by human resource management.visit the hotel website for further information or visit the hotel and talk to human resource department.trip adviser is... More
    0
    Votes
    smcrimi
    10 April 2017|
    AnswerShow all 2 answers
    Response from SerenaHotels | Property representative |
    Hello, The email address is nairobi @ serena . co. ke
    0
    Votes
    Sudon
    28 August 2016|
    Answer
    Response from SerenaHotels | Property representative |
    Hello Sudon, yes we do offer pick up from the airport at USD40 per card load one way. There is no supplement charged during Christmas but the rate is on Room only and subject to 18% taxes.
    0
    Votes
    Room Tips
    "stay away is best choice you can make..."
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    "Choose on the opposite side of the construction are rooms are quieter."
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    "Some rooms have a great view of the adjacent leisure park."
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    "If you are a smoker book here, great place all rounf"
    Read review
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