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Fairmont The Norfolk

1,082 reviews
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Traveller (443)
Room & Suite (80)
Dining (22)
Overview
  • Excellent54%
  • Very good33%
  • Average8%
  • Poor4%
  • Terrible1%
Travellers talk about
Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
5.0 Star Hotel
All hotel details
Offers from Fairmont The Norfolk
Special Offer: FAIRMONT MOMENTS OFFER
Hotel packages
Rooms
Dec 24Dec 25
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,082)Write a Review
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1 - 5 of 990 reviews
Reviewed 2 days ago

Comfortable, elegant and a great place to chill out after a busy working day. The hotel delivers on all it's promises and the excellent attention to detail and friendliness of staff is first rate. Food is of an excellent quality. The Norfolk is an experience...More

Review collected in partnership with fairmont.com
Thank D8340AHmartinb
Hotel's Favourite
Reviewed 4 weeks ago

First time visiting Kenya and I wasn’t sure what to expect but you can never go wrong beginning your stay at a Fairmont! I wasn’t disappointed. I must admit I was a little taken aback upon the security measures setup for customers’ safety but that...More

Thank talyah
Response from Moshi P, Front Office Manager at Fairmont The NorfolkResponded 3 weeks ago

Dear talyah, Thank you for choosing to stay at Fairmont The Norfolk during your recent first visit to Kenya. We are humbled that you feel that one can never go wrong with staying at a Fairmont. We are delighted to note that your hotel experience...More

Reviewed 6 days ago via mobile

There are four really great features of this hotel: 1.) absolutely professional and dedicated friendly staff 2.) A quiet and green courtyard with a very pleasant atmosphere in the middle of busy Nairobi 3.) Nice very airy gym that opens to the pool area and...More

Thank WorldtravellerFromDC
Reviewed 1 week ago

We were on our way from a week in the Seychelles to a Safari. Because of flights we had one night to stay in Nairobi and chose the Fairmont Norfolk. The hotel was excellent and we enjoyed our stay. The hotel is historic, the grounds...More

Thank Walter J
Response from Peter N, Front Office Manager at Fairmont The NorfolkResponded 5 days ago

Dear Walter J, Thank you for taking time to rate us following your recent one night stay enroute to your Safari. We are delighted to note that your hotel experience was to your satisfaction and that you enjoyed your stay. The team; who will be...More

Reviewed 1 week ago

The hotel is big. Room is nice and clean, the restaurant is big and the food is good. The hotel is close to the city. You may walk out the hotel to look around Nairobi, just the front door security is a little bit of...More

Thank C-Liz1
Response from Peter N, Front Office Manager at Fairmont The NorfolkResponded 5 days ago

Dear C-Liz1, Thank you very much for taking the time to write a review on your Fairmont The Norfolk experience. We are pleased that you were happy with the facilities, the food and the location. It was a pleasure to host you and we look...More

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Traveller (443)
Room & Suite (80)
Dining (22)
Pool & Beach (6)
Hotel & Grounds (325)
Bathroom (24)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
About
Awards & Recognition
Travellers' Choice
2017 Winner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Pool
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Heated pool
Outdoor pool
Details
Price range
US$181 - US$301 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Nairobi
#7 Business Hotel in Nairobi
#7 Romantic Hotel in Nairobi
#11 Luxury Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$181 - US$301 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Nairobi
#7 Business Hotel in Nairobi
#7 Romantic Hotel in Nairobi
#11 Luxury Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms
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