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Fairmont The Norfolk

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Traveller (489)
Room & Suite (115)
Dining (40)
Overview
Harry Thuku Rd, Nairobi 00200 Kenya See on map
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star accommodation
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About
Description
Located just minutes from Nairobi's best attractions, including the home of Karen Blixen, from the Academy Award winning film 'Out of Africa', Fairmont The Norfolk offers luxurious guestrooms and suites, set ...More amidst tropical gardens. It features plush furniture, flat screen TV, minibar, rainfall showers, and tea and coffee maker. Built in 1904, the hotel has been completely refurbished with a heated outdoor swimming pool, health club, sauna and steam rooms with massage facilities, tropical landscaped grounds, and award winning restaurants and bars from steak and seafood at Tatu restaurant, afternoon tea to Lord Delamere Terrace for international cuisine. The hotel is walking distance from artisanal craft shops, modern shopping centres, Sheldrick's Elephant Sanctuary, National Museums of Kenya and is the launch point for 'bucket list' worthy safari tours, which can be organized at the 24 hour concierge desk. A free shuttle bus is available to and from Jomo Kenyatta International airport, located 11 miles away. Business Guests are also offered a complimentary return shuttle ride to their office with free WiFi on board. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Pool
Spa
Airport Transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Shuttle Bus Service
Wheelchair Access
Beachfront
Breakfast included
Free High Speed Internet (WiFi)
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
170
Price range
US$187 - US$305 (Based on Average Rates for a Standard Room)
Also Known As
Fairmont The Norfolk Hotel Nairobi
,
Fairmont Hotel Norfolk
,
Norfolk Hotel Nairobi
,
Fairmont Hotel Nairobi
,
Norfolk Nairobi
Location
Kenya > Nairobi
Nearby
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Nearby RestaurantsSee all 721 restaurants in Nairobi
Tatu Restaurant
253 reviews
.02 km away
CJ's
70 reviews
.60 km away
Lord Delamere Terrace
85 reviews
.01 km away
Java House Uniafric
53 reviews
.52 km away
Nearby AttractionsSee all 613 attractions in Nairobi
Mugie Ranch
12 reviews
.57 km away
Nairobi National Museum
1,122 reviews
.50 km away
Spirit of Kenya
63 reviews
.37 km away
Kichaka Tours and Travel
46 reviews
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Photos
Traveller (489)
Room & Suite (115)
Dining (40)
Pool & Beach (8)
Business Centre & Event Rooms (6)
Family and Play Areas (2)
Reviews (1,203)
Filter reviews
1,096 results
Traveller rating
560
359
95
58
24
Traveller type
Time of year
LanguageEnglish
More languages
560
359
95
58
24
Show reviews that mention
All reviewstatu restaurantlord delamere terracecin cin barold world charmcolonial eraan oasisheated poolgift shopbeautiful hotelbusy citybreakfast buffet ismasai maraeast africabusiness tripdowntown nairobirooms are spaciouselephant orphanage
FilterEnglish
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1 - 5 of 1,096 reviews
Reviewed yesterday via mobile

The Norfolk has charming grounds and common areas and the only reason I have not rated it as excellent is the bathrooms tend to be on the small size for a true five star hotel, the room could have used a bit more lighting and...More

Thank jsthouston
Reviewed yesterday

Stayed on our arrival in Nairobi for two nights prior to starting safari. Lovely hotel with excellent rooms, property and service. We had an issue with our air conditioner and hotel staff were quick to assist and move us into an alternative room. Bar and...More

Thank Miles F
Reviewed 2 days ago via mobile

Everything you'd expect from Fairmont and more. The staff went above and beyond to ensure our comfort and enjoyment. Arriving at midnight (After a 26 hour trip form the US,) the bar lounge was open (and beautiful) to ensure we had some food and wine...More

Thank Marion A
Reviewed 5 days ago

We were travelling with a tour company for a 2 week safari, and were booked into the Fairmont The Norfolk for 2 nights pre safari and one night post safari. We did not have time to take advantage of all the amenities (spa, pool, exercise...More

Thank Deb C
Response from Axel H, General Manager at Fairmont The NorfolkResponded 4 days ago

Dear Deb C, Thank you for choosing to stay at Fairmont The Norfolk before and after your safari and for taking the time to share your detailed feedback. It is a pleasure to note that you were pleased with your overall experience and service in...More

Reviewed 1 week ago via mobile

Fantastic stay. Jackie, Elijah and Amelia for the wonderful Tatu treat. Aisha and your front office Team Maria, Barbra and Faith. Sylvia for good front office service on checkout, Cin Cin Team (13 Sept) you guys rock, Taiti for wonderful coffee as I waited for...More

Thank NorbertK738
Response from Axel H, General Manager at Fairmont The NorfolkResponded 6 days ago

Dear NorbertK738, Thank you for taking time to rate us following your recent stay. It is always a pleasure to hear of such occasions where the team rise to deliver the needs of our clients. We will share your feedback with the above-mentioned team who...More

View more reviews
Questions & Answers
Ask a question
melissa M
September 3, 2018|
Answer
Response from Paul J | Reviewed this property |
Hi I believe so. Enjoy
0
Votes
l7hgw
July 10, 2018|
Answer
Response from elizabethaO242CA | Reviewed this property |
I do believe that they have day rates, as it is common for safari goers to need a day room on departure day.
1
Vote
Mickeymwas
July 10, 2017|
Answer
Response from JohnBreit | Reviewed this property |
Rack rates usually published on their website. If you are a local ask about resident rates. John
0
Votes
Room Tips
"Ask for a room that opens into the inner courtyard."
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"Splash out on a deluxe garden room the view is lovely"
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"rooms with a view of the lush courtyard are especially nice."
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"Book a garden facing room"
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