We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
2017-12-24 2017-12-25
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Fairmont The Norfolk

    Harry Thuku Rd, Nairobi 00200, Kenya
    011 254 20 2265555
    Call
    Hotel website
    Save
    Lowest prices for your stay
    2017-12-24 2017-12-25
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
     4 people are viewing this hotel
    US$220
    US$187
    SAVE US$33
    US$220
    US$220
    Traveller (443)
    Room & Suite (80)
    Dining (22)
    Overview
    • Excellent54%
    • Very good33%
    • Average8%
    • Poor4%
    • Terrible1%
    Travellers talk about
    Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    5.0 Star Hotel
    All hotel details
    Offers from Fairmont The Norfolk
    Special Offer: FAIRMONT MOMENTS OFFER
    Hotel packages
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel"},"scriptFlags":null}
    Rooms
    Dec 24Dec 25
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from US$187.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Nairobi hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "72489d9790a244018826b002c1fa91f3", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":302553,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[44156166],"additionalContentIds":[],"pollCount":0,"checkin":{"day":24,"month":12,"year":2017},"checkout":{"day":25,"month":12,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":187,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"72489d9790a244018826b002c1fa91f3","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":220,"lowestMetaPrice":187,"additionalPartner":false,"highestMetaPriceDisplay":220,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":220,"lowestMetaPrice":187,"highestMetaPriceDisplay":220,"hotelName":"Fairmont The Norfolk","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjcyNDg5ZDk3OTBhMjQ0MDE4ODI2YjAwMmMxZmE5MWYzIiwiQUlLIjoiMTkwZDdhNWUxZjc2NDYzNWExNDg0ODIwODcwZmY1NzgifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "24/12/2017", "checkOut": "25/12/2017", "lowestPrice": "US$187", "hasDates": true, "hacComplete": true, "contentIdMappings": {"53931830":"TravelocityEWS","109216759":"HotelsCom2IB","32595655":"Expedia","44156166":"BookingCom","78846665":"OrbitzEWS","34357111":"Hotwire","79964266":"AgodaIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"divClasses":"prw_rup prw_ibex_room_grid_hsx"},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"divClasses":"prw_rup prw_ibex_mismatch_message"},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"divClasses":"prw_rup prw_ibex_room_grid_row_hsx"},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a ReviewReviews (1,082)
    There are newer reviews for Fairmont The Norfolk
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language

    281 - 285 of 990 reviews

    Reviewed 26 June 2016

    Most importantly safety is good. High gates, lots of guards and difficult to get into. People in Nairobi are very kind but with troubles not far off security is a key ask. Good points: 1) Good bar - classic bar with comfortable seating. Good place...More

    Thank hellohello5
    Response from Moshi P, General Manager at Fairmont The NorfolkResponded 29 June 2016

    Dear hellohello5, Thank you for choosing to stay at Fairmont The Norfolk and for taking the time to share your kind comments on our facilities. Your safety is our primary concern and Security is our top priority which is constantly being improved. The breakfast Restaurant,...More

    Reviewed 25 June 2016

    There's an Old World Charm that floats in the air of this place, a sense of history that is unmistakable. I stopped here on a 6 month tour from Cairo to Cape Town, a welcome respite on a long adventure. Green space to roam and...More

    Thank ChaeAmando
    Response from Moshi P, General Manager at Fairmont The NorfolkResponded 27 June 2016

    Dear ChaeAmando, Thank you for choosing to stay at Fairmont The Norfolk during your stop over from Cairo en route to Cape Town. The team and I are delighted to read that you enjoyed the old charm, ambience and sense of history of this iconic...More

    Reviewed 21 June 2016 via mobile

    Location wise it is ok. service quality and personal attention of staff is exceptional but I personally found overall decoration of the hotel not very appealing. Particularly the a la carte restaurant is really dull/boring. The lobster I had was very good in terms of...More

    Thank Amkunt
    Response from Moshi P, General Manager at Fairmont The NorfolkResponded 24 June 2016

    Dear Amkunt, We thank you very much for taking the time to review your recent stay with us and we do appreciate your feedback. The team were disappointed to read you found the Hotel décor not to your taste. The Norfolk is proud to be...More

    Reviewed 20 June 2016 via mobile

    Whilst touring the city, doing the tourist thing, sight seeing. we popped in the hotel for a light lunch & coffee, it was very nice. Sat outside near the poolside. Staff all very attentive & polite. Great for tourists and business. Hotel has several eating...More

    Thank joolzroz
    Response from Moshi P, General Manager at Fairmont The NorfolkResponded 24 June 2016

    Dear joolzroz, Thank you choosing Fairmont The Norfolk for lunch and coffee stop during your city tour and for taking the time to post your feedback on Trip Advisor. We do appreciate your overall comments regarding your experience with us and we hope your return...More

    Reviewed 18 June 2016 via mobile

    Better than Serena which used to be my go-to choice in Nairobi. Location, rooms, service, food, and facilities all absolutely perfect. Cannot fault it. I will return! The best surprise was the heated pool, a real treat. Also the sauna, steam room and gym facilities...More

    Thank bwade2013
    Response from Moshi P, General Manager at Fairmont The NorfolkResponded 24 June 2016

    Dear bwade2013, Thank you for choosing to stay with us and for taking time to rate us following your recent stay. We are delighted to note that your hotel experience was a memorable and once of future choice when in Nairobi. The team will be...More

    Best Western Plus Meridian Hotel
    316 reviews
    #13 of 169 hotels in Nairobi
    0.6 km
     
    Sarova Stanley
    1,188 reviews
    #6 of 169 hotels in Nairobi
    1 km
     
    Villa Rosa Kempinski Nairobi
    770 reviews
    #2 of 169 hotels in Nairobi
    1.1 km
     
    Nairobi Serena Hotel
    904 reviews
    #9 of 169 hotels in Nairobi
    1 km
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Bar/Lounge
    • Pool
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Spa
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$179 - US$301 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Family Hotel in Nairobi
    • #7 Romantic Hotel in Nairobi
    • #7 Business Hotel in Nairobi
    • #12 Luxury Hotel in Nairobi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 170
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Travelocity, Orbitz, Fairmont Hotels, Agoda, Hotwire, TripOnline SA, getaroom.com, Cancelon, HotelQuickly and Evoline ltd so you can book your Fairmont The Norfolk reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Kenya >
    • Nairobi
    • Also Known As
    • Fairmont The Norfolk Hotel Nairobi ,
    • Fairmont Hotel Norfolk ,
    • Norfolk Hotel Nairobi ,
    • Fairmont Hotel Nairobi ,
    • Norfolk Nairobi
    Add Photo Photos
    Traveller (443)
    Room & Suite (80)
    Dining (22)
    Pool & Beach (6)
    Hotel & Grounds (325)
    Bathroom (24)
    Business Centre & Event Rooms (3)
    Family and Play Areas (2)
    Nearby
    Sponsored by:
    Nearby HotelsSee all 169 hotels in Nairobi
    Best Western Plus Meridian Hotel
    316 reviews
    .62 km away
     
    Nairobi Serena Hotel
    904 reviews
    1.02 km away
     
    Villa Rosa Kempinski Nairobi
    770 reviews
    1.12 km away
     
    Sarova Stanley
    1,188 reviews
    .98 km away
     
    Nearby Restaurants
    Tatu Restaurant
    224 reviews
    .02 km away
    Kengeles Lavington Green
    90 reviews
    .57 km away
    Lord Delamere Terrace
    74 reviews
    .01 km away
    Java House Uniafric
    46 reviews
    .52 km away
    Nearby Attractions
    Nairobi National Museum
    981 reviews
    .50 km away
    American Embassy Memorial Garden
    95 reviews
    .65 km away
    Snake Park
    170 reviews
    .42 km away
    Jeevanjee Gardens
    24 reviews
    .68 km away
    Ask a question
    Questions & Answers
    Mickeymwas
    10 July 2017|
    Answer
    Response from JohnBreit | Reviewed this property |
    Rack rates usually published on their website. If you are a local ask about resident rates. John
    0
    Votes
    Gloria S
    29 March 2017|
    AnswerShow all 4 answers
    Response from Bibek S | Reviewed this property |
    Sorry No Idea
    1
    Vote
    Room Tips
    "I am sure that every room has great views."
    Read review
    "I have stayed in two different blocks, one on the ground floor and one on the first floor. I liked the ground..."
    Read review
    "The best ones are with the view on the main garden/patio. Apartment no 64 is one of the best in the hotel..."
    Read review
    "Rooms facing the courtyard are quiet."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing