We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Fairmont The Norfolk

Save
Traveller (479)
Room & Suite (105)
Dining (29)
You may also like:
See all
Nearby Hotels
Overview
  • Excellent52%
  • Very good33%
  • Average8%
  • Poor5%
  • Terrible2%
Travellers talk about
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
You may also like:
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
Jun. 3Jun. 4
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$153.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Nairobi hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "186096becee04996aa317d80cd8461a5", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":302553,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[44156166],"additionalContentIds":[],"pollCount":0,"checkin":{"day":3,"month":6,"year":2018},"checkout":{"day":4,"month":6,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":153,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"186096becee04996aa317d80cd8461a5","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":277,"lowestMetaPrice":153,"additionalPartner":false,"highestMetaPriceDisplay":277,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":277,"lowestMetaPrice":153,"highestMetaPriceDisplay":277,"hotelName":"Fairmont The Norfolk","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjE4NjA5NmJlY2VlMDQ5OTZhYTMxN2Q4MGNkODQ2MWE1IiwiQUlLIjoiODRjOWZiZDk1ODZhNGIyN2JiNmYwYTYzMTYxZmNmNjMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "03/06/2018", "checkOut": "04/06/2018", "lowestPrice": "US$153", "hasDates": true, "hacComplete": true, "contentIdMappings": {"44156166":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","moduleList":["handlers","tracking"],"template":"ibex_room_grid_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","moduleList":[],"template":"ibex_room_grid_row_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (1,146)
There are newer reviews for Fairmont The Norfolk
See the most recent reviews
Filter reviews
1,045 results
Traveller rating
535
343
89
56
22
Traveller type
Time of year
LanguageEnglish
More languages
535
343
89
56
22
Show reviews that mention
All reviewstatu restaurantlord delamere terracecin cin barcolonial eraold world charman oasisheated poolgift shopbeautiful hotelmasai marabreakfast buffet isbusy cityeast africasafari tripstandard roombusiness tripdowntown nairobi
FilterEnglish
Updating list...
291 - 295 of 1,045 reviews
Reviewed 9 September 2016

Stayed here on my first visit to the University of Nairobi. I picked it solely based on its location close to the University, initially being hesitant about the safety. Yet, I felt extremely safe, everywhere. I usually went for a walk early mornings to the...More

1  Thank Johan J
Response from Moshi P, General Manager at Fairmont The NorfolkResponded 14 September 2016

Dear Johan J, Thank you very much for choosing to stay at Fairmont The Norfolk. We appreciate your positive comments regarding the location, safety at the Hotel, the beautiful gardens and historic pictures. We are however very sorry to hear that you found the restaurants...More

Reviewed 6 September 2016

The staff had been very friendly. My room wasn't too big but it was comfortable. I love the bed! I like that they never miss providing what I needed in the room during my entire stay of 6 nights --most hotels were good only on...More

1  Thank veronestrella
Response from Moshi P, General Manager at Fairmont The NorfolkResponded 13 September 2016

Dear veronestrella, Thank you for taking the time to write a review on Fairmont The Norfolk. My team and I do appreciate your positive feedback. We are delighted that you enjoyed the facilities and services consistently throughout your 6 night stay with The Norfolk as...More

Reviewed 5 September 2016 via mobile

Best MEAT ever! Tastefull, well spiced,excellent cooked, great sauce and roasted vegetables Perfect meal, excellent service Thank you Kennedy ask for him! Great desserts Wonderful hotel Best place in town. Kenya A must...More

Thank Raquel D
Response from Moshi P, General Manager at Fairmont The NorfolkResponded 7 September 2016

Dear Raquel D, Thank you for taking the time to share your feedback from your recent stay and more so on your patronage of Tatu Restaurant. Your comments regarding the Best Meal & desserts & excellent service are very much valued.. As you know firsthand...More

Reviewed 4 September 2016

We loved The Norfolk!! From the poolside service to the breakfast (OUTSTANDING!!) to the comfy beds and plush rooms. Top it all off with beautiful, garden setting, and you have The Norfolk. This is one hotel you can't miss if you are in Nairobi!!More

Thank khutson50
Response from Moshi P, General Manager at Fairmont The NorfolkResponded 6 September 2016

Dear khutson50, Thank you very much for choosing Fairmont The Norfolk for your stay, for taking the time to share your overall wonderful experience with us and for endorsing us to other travelers. Your positive feedback is greatly valued. We look forward to welcoming you...More

Reviewed 4 September 2016 via mobile

This piece of period classic is heritage from almost over a century ago when Africa was colonised. The hotel opened in 1904, when Nairobi was not even considered a city. The great and famous like Lord Baden Powel who started the Boy Scouts, U.S ....More

1  Thank Aney60
Response from Moshi P, General Manager at Fairmont The NorfolkResponded 6 September 2016

Dear Aney60, Thank you for choosing to stay at Fairmont The Norfolk. The team and I are delighted to read that you appreciate the history and heritage of this iconic Hotel and are glad that your hotel experience was to your satisfaction. We aim to...More

View more reviews
Most Booked Properties in Nairobi, Kenya
See allSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
US$182 - US$320 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Nairobi
#7 Romantic Hotel in Nairobi
#19 Luxury Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$182 - US$320 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Nairobi
#7 Romantic Hotel in Nairobi
#19 Luxury Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (479)
Room & Suite (105)
Dining (29)
Pool & Beach (7)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Questions & Answers
Ask a question
Mickeymwas
July 10, 2017|
Answer
Response from JohnBreit | Reviewed this property |
Rack rates usually published on their website. If you are a local ask about resident rates. John
0
Votes
Gloria S
March 29, 2017|
AnswerShow all 4 answers
Response from Bibek S | Reviewed this property |
Sorry No Idea
1
Vote
Room Tips
"Call the hotel they will Call the hotel they did all they could for us and everything was perfect."
Read review
"Our rooms were spacious, on the ground floor with a patio overlooking the inner courtyard."
Read review
"Go for the 1937 Suite Building - lovely rooms!"
Read review
"Rooms around the gardens are great"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing