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Sarova Stanley

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1,014 Reviews from our TripAdvisor Community

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Showing 900: English reviews
Lagos, Nigeria
Level Contributor
36 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 4 weeks ago

Located at the very heart of the city centre, accessible to cafe's bars, fast foods, banks and so on. The rooms are fairly descent and spacious, lots of shops inside the premises, friendly staff, some good vintage decors on display that adds class to the total look of the hotel and food prices are not so expensive.

Helpful?
Thank cashwash
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your support and patronage of Sarova Stanley and for the time taken to share your experience with us. We are glad to note that the location of the hotel was of paramount significance to your overall experience, allowing your ease access to various places of interest in and around the city. We look forward to... More 

Nairobi
Level Contributor
104 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 4 weeks ago

I stayed at Sarova Stanley on business in September 2016. The hotel is right in the centre of town, which is good if you have business in town. The check in process was ok. The rooms have an old thick carpet covering it, which doesn't look appealing. One can hear noise from the busy streets through the room, but thankfully... More 

Helpful?
Thank Carol K
Athens, Greece
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 weeks ago via mobile

First time in Nairobi and first time to the hotel. I was amazed by the quality the huge size and the luxury of the rooms, the gentle and efficient personnel and the way they kept the charm and the legacy of the hotel intact. The food and the drinks nicely selected are not expensive and the "must be" and "must... More 

Helpful?
Thank Fenia C
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your support and for making us your preferred hospitality partner for your maiden trip to Nairobi. We are honored to note that you enjoyed the heritage character of the hotel; ranging from the spacious and luxurious rooms to the African hospitality of our associates and the various appointed outlets. We have taken the liberty and... More 

Tarragona, Spain
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

I've been going to this hotel for 10 years, always leading a trade mission of 12 to 20 companies, so bringing a lot of customers to the hotel. So, when I asked for a complimentary late check-out for my group, the last thing one may expect to hear is "sorry, everybody has to checkout at 11.00 am. Later will cost... More 

Helpful?
Thank Roberto B
Jaipur, India
Level Contributor
3 reviews
3 hotel reviews
Reviewed 4 weeks ago

A good place to stay. The rooms are very comfortable. Indians may not be too happy with the food. More suited to continental tastes. Good ambience, but the outdoor dining space needs more privacy. Overall comfortable stay.

Helpful?
Thank Ravi412
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your support and patronage of Sarova Stanley and for the time taken to share your experience with us. Your feedback is important to us. It allows us to know areas that need our added attention to make them even better as well as those that we need to keep. We look forward to hosting you... More 

Sandton, South Africa
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 weeks ago

I stayed over at the Sarova Stanley for to nights while in Nairobi on business. I soon realized why my Kenyan hosts recommended the Sarova Stanley. Located centrally in Nairobi, it personafies graceful living while it is easy to get around Nairobi without getting caught in its notorious peak-time traffic jams. The hotel speaks of elegance and style and the... More 

Helpful?
Thank MarcCicero
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your support and patronage of Sarova Stanley and for the time taken to share your experience with us. We are glad to note that you enjoyed your stay with us that you appreciate the heritage character of the hotel. We have taken the liberty and shared your feedback with the team as well as added... More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 weeks ago via mobile

The sarova stanley is an elegant and beautiful eye amidst the storm that is Nairobi CBD. As soon as you step off the street you are surrounded by calm. The rooms are spacious and an enclosed bathroom made twin sharing with a friend very easy. The breakfast buffet had so many options and the staff were exceptionally helpful.

Helpful?
Thank Ashlea B
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your support and patronage of Sarova Stanley and for the time taken to share your feedback with us. We are glad to note that once again our associates lived up to our service promise, ''Refreshing African Hospitality", and made your stay exceptional. We are also delighted to note that you discovered the contrast of the... More 

Kitale, Kenya
Level Contributor
13 reviews
8 hotel reviews
Reviewed 4 weeks ago

Everything was perfect from the security check to the warm welcome and cool music at the restaurant. I was having flu n ordered what they call 'concotion' served with honey ohh my it was one of the best drinks ever, it made me feel great n sober throught the meeting. The food too was delicius, the washrooms clean n cool.

Helpful?
Thank _mmtira
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your support and patronage of Sarova Stanley and for the time taken to share your review with us. We are glad to note that you had a perfect stay with us, and to realize that our "Special Water" remedy helped you through your meeting. We look forward to hosting you again in the not distant... More 

Helsinki
Level Contributor
4 reviews
4 hotel reviews
Reviewed 4 weeks ago

Good: Hotel room was spacious and beds were comfortable. Good shower. There is a spa and we had a massage, which was good. Bad: Our driver couldn't leave us outside the hotel entrance as they allow cars parking right in for of the main door! This was bad. Restaurant waiter service was really poor! They were slow and we had... More 

Helpful?
Thank 859tuulaj
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your support and patronage of Sarova Stanley and for choosing us as your preferred hospitality partner during your recent visit to Nairobi. We appreciate the time taken to share your experience with us. Your feedback is important to us, it allows us to note areas that need our additional attention for improvement as well as... More 

Level Contributor
4 reviews
3 hotel reviews
Reviewed 28 October 2016 via mobile

Great service received from the airport transfer to the hotel. The porters are very hospitable. Loved the sizes of the rooms and the decor. The restaurant both the thorn tree and the pool deck serve the delicious food. I had a peaceful and lovely stay there.

Helpful?
Thank Baile T
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your support and patronage of Sarova Stanley. Your choice of making us your preferred hospitality partner is an honour to us. We are also delighted to read of your experience with us and to know that had a lovely stay with us. We look forward to hosting you again in the not distant future. More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Breakfast
About the property
  • Wheelchair Access
Food & drink at the hotel
Exchange Bar
Exchange Bar
Cuisines: Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Breakfast
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Kenya’s first luxury hotel, Sarova Stanley opened its elegant doors in 1902. Since then, it has been making history- hosting royal safaris and legendary personalities such as Edward Prince of Wales and Ernest Hemingway. Today, as the hotel enters its second century, it continues to maintain its unique heritage and provides state-of-the-art services and facilities for business and leisure travelers. All guestrooms are a blend of luxurious Victorian grandeur and modern comfort. ... more   less 

Additional Information about Sarova Stanley

Address: Corner of Kenyatta Avenue and Kimathi Street | PO Box 30680, Nairobi 00100, Kenya
Region: Kenya > Nairobi
Price Range: $175 - $489 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sarova Stanley 5*
Number of rooms: 217
Reservation Options:
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Also Known As:
Sarova Stanley Hotel Nairobi
Sarova Stanley Nairobi
Hotel Style:
#2 Family Hotel in Nairobi
#3 Business Hotel in Nairobi
#3 Romantic Hotel in Nairobi
#5 Spa Hotel in Nairobi
#8 Luxury Hotel in Nairobi
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Questions & Answers

Here's what travellers have asked, with answers from Sarova Stanley staff and other travellers.
7 questions
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ca
ca
1 month ago
Bedfordshire
over a year ago

See all questions (7)

Questions? Get answers from Sarova Stanley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms to the street can get loud in the early morning”
 of 5 bubbles 774ug, 28 Nov 2016 | Read review
“Carpets do have dust not advisable for asthmatic travels”
 of 5 bubbles 728alexm, 26 Oct 2016 | Read review
“We experienced 3 rooms in our stays and they were all good. 7th floor and 2nd floors.”
 of 5 bubbles Margaret350, 17 Oct 2016 | Read review
“Higher floors have better city view”
 of 5 bubbles valdisa2015, 17 Oct 2016 | Read review
“Rooms overlooking the side street are very quiet.”
 of 5 bubbles 186338Rob, 9 Oct 2016 | Read review
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