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Sarova Stanley

1,199 reviews
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Traveller (434)
Room & Suite (121)
Dining (61)
Overview
  • Excellent56%
  • Very good34%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“thorn tree”(130 reviews)
“thai restaurant”(90 reviews)
“exchange bar”(63 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
5.0 Star Hotel
All hotel details
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Rooms
Jan 28Jan 29
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,199)Write a Review
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All reviewsthorn treethai restaurantexchange barstock exchangehistorical hotelpool deckold world charmclassic hotelconcierge deskfifth floorroom was largecentral locationhealth clubhotel staffsecurity guardlate checkcolonial style
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331 - 335 of 1,067 reviews
Reviewed 21 December 2015 via mobile

Really enjoyed my experience here. Staff were extremely helpful and efficient every time. Wonderfully accessible Concierge desk. The Thorn Tree notice board in the cafe is the inspiration for the one on lonely planet.com. My room was large, in historic style with beautiful wood, and...More

Thank WM573
Response from Paolo M, General Manager at Sarova StanleyResponded 4 January 2016

Dear Guest, Thank you for your support and patronage of Sarova Stanley, as well as for the time taken to share your experience with us. We have noted with joy your experience with our team members. We have also noted your concern on the external...More

Reviewed 20 December 2015 via mobile

Wonderful Service and great staff...Martin Kimile and team...double thumbs up!! Food was great and we will be back for sure.Keep up the great job and may you continue lifting the Sarova flag higher and higher.More

3  Thank Ursula N W
Response from Paolo M, General Manager at Sarova StanleyResponded 4 January 2016

Dear Guest, We thank you for your support and patronage as well as for your committed loyalty. We have shared your commendations with the team and have gone further to include your review as part of our training resources. We look forward to hosting you...More

Reviewed 20 December 2015

We were here for a business trip and we could feel so welcomed by the staff. The quality of room service food was very good considering the very short time we had making it impossible for us to dine out. The staff however was just...More

Thank Somerset811
Response from Paolo M, General Manager at Sarova StanleyResponded 4 January 2016

Dear Guest, It gives us great pleasure to have hosted you during your recent business trip. We note that our staff was endeared to you by their level of customer service. We realize that they are among our greatest asset if not the greatest. Indeed...More

Reviewed 17 December 2015

The old guard Stanley hotel centrally located in the Nairobi business district with embassy standard security throughout the property the Stanley Hotel has many amenities swimming pool, gym, three of the Nairobi top restaurants and well appointed rooms, stylish public areas with easy access to...More

Thank Mrloh
Response from Paolo M, General Manager at Sarova StanleyResponded 4 January 2016

Dear Guest, Thank you for your support and patronage of Sarova Stanley. It gives us great joy to have hosted you during your recent stay with us and to now read about your experiences. We thank you for the time taken to share your experience...More

Reviewed 16 December 2015

This was an excellent old hotel with fabulous woodwork throughout the property. It has been updated and had all the main amenities you would expect from a hotel of this quality. It has restaurant in house. I can't remember experiencing such wonderful serviceMore

1  Thank traveleugene
Response from Paolo M, General Manager at Sarova StanleyResponded 4 January 2016

Dear Guest, Thank you for your support and patronage of the Sarova Stanley and for the time taken to share your experience with us. We are delighted to note that during your recent stay we meet your expectations. We look forward to hosting you again...More

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16566676869214
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Breakfast included
Babysitting
Breakfast Available
Room amenities
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Outdoor pool
Hot Tub
Details
Price range
US$129 - US$220 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Nairobi
#3 Business Hotel in Nairobi
#5 Spa Hotel in Nairobi
#7 Luxury Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$129 - US$220 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Nairobi
#3 Business Hotel in Nairobi
#5 Spa Hotel in Nairobi
#7 Luxury Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (434)
Room & Suite (121)
Dining (61)
Pool & Beach (20)
Hotel & Grounds (253)
Bathroom (27)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
Questions & Answers
Ask a question
barrie32
2 May 2017|
AnswerShow all 8 answers
Response from Paolo M | Property representative |
Dear Scott Neilson, Receive greetings from Sarova Stanley and our utmost appreciation for your consideration in making us your preferred hospitality partner for your upcoming visit to Nairobi. We do offer transfer... More
1
Vote
bearinthefield
24 April 2017|
AnswerShow all 6 answers
Response from Paolo M | Property representative |
Dear Scott Neilson, Receive greetings from Sarova Stanley and our utmost appreciation for making us your preferred hospitality partner for your upcoming visit to Nairobi. We apologize for the trouble that you are... More
0
Votes
nic6
28 November 2016|
Answer
Response from Sarova_Kenya | Property representative |
Dear Guest, Greetings and thank you for your inquiry. Breakfast is included in bed and breakfast rate. Regards, Sarova Hotels
1
Vote
Room Tips
"Higher floor is a must!"
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"Hemming Way for any conference services -"
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"away from the main intersection"
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"Club Rooms are value of money"
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