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Sarova Stanley

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#8 of 164 Hotels in Nairobi
Certificate of Excellence
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Sarova Stanley
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1,075 Reviews from our TripAdvisor Community

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Showing 957: English reviews
Washington DC, District of Columbia
Reviewed 1 October 2014

I am becoming a frequent traveler to Nairobi and my stay at the Sarova Stanley proved quite satisfactory for both getting business done and for staying comfortable. The staff was professional and friendly, the food options were varied and well prepared, and having the option of the spa, fitness room and lovely bar for relaxing made a long business trip...

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Thank pagepsb
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for you for your wonderful review, We are glad that you chose the Sarova Stanley on your business trip. Our accommodation and dining options are designed to fit unique the needs of both business and leisure travelers. Our strategic location within the city centre affords our guests easy access to offices, business premises, airports and tourist...

Lund, Sweden
Reviewed 28 September 2014

I guess "colonial" best captures the atmosphere in this charming and comfortable hotel. Reception area is very lively and it will take you some time to check in and out. I got the impression that there has been Incidents forcing the staff to be very precatious with seccuring payment etc. The rooms are clean and tidy, you will not miss...

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Thank Totte B
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your comprehensive review. The Sarova Stanley takes pride in being the first luxury hotel in Kenya which offers the largest and most luxurious rooms within the city center. We are glad that you enjoyed the ambiance at the Exchange bar and the services at the Health club and once again thank you for the feedback....

Reviewed 26 September 2014

The Stanley is a historic hotel that has maintained the feeling of a classic hotel. The rooms and common areas have been well maintained and updated without sacrificing the classic features. The 5th floor pool and restaurant area provide a quiet outdoor environment isolated from the noise and frantic activity of Nairobi. The most distinguishing feature , however, is the...

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Thank Atlrich
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your glowing review. We are the oldest luxury hotel in the country and have maintained the old and classic Victorian style décor. Our rooms are designed to keep out the noise from the hustle and bustle of the city while allowing our guests to enjoy the best view of the city. I am glad that...

philadelphia
Reviewed 23 September 2014 via mobile

The Sarova Stanley combines old world charm with first rate service. The staff are professional and the rooms are well appointed. The halls are dimly lit to conserve energy and the metal detectors are a little bit much but better safe than sorry.

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Thank PhiladelphiaBrian
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest Thank you for your review, and for recognizing our environmental conservation efforts At Sarova Stanley, we are committed to promoting environmental preservation and have invested in energy saving technology in all our departments. Your safety is also our priority we have gone to great lengths to guarantee your safety and security within our property. We are looking forward...

Cape Town
Reviewed 21 September 2014

Only stayed one night but every part of the stay from the reception to the restaurant and the concierge exemplified excellent service. Very friendly and helpful staff with a light touch. Strongly recommend this hotel.

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Thank LindaHalliday
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your wonderful review, At Sarova Stanley, we aim to exceed our customers’ expectations at every opportunity. I have shared your observations with the team and they are highly motivated by your comments. Warm Regards Paolo Marro

Madikeri, India
Reviewed 19 September 2014

old world feel with 5 star comfort, great breakfast and so much of history like the exchange bar and the thorn tree cafe. great location . not safe to walk around in nairobi after 6 but the hotel taxi service is good. great service and staff.

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1Thank ista660
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest We are glad that you recognized and appreciated the Sarova Stanley’s rich history . We take pride in our heritage and ensure that our guests experience the “lovely old world feel” just like you did during your stay. I have shared your remarks with the staff and they are looking forward to taking you on another journey back...

Nairobi, Kenya
Reviewed 18 September 2014

Had dinner at the Thorn Tree Restaurant. The food was well presented and tasty. The service was really good. The hotel makes a good place for business meetings. I will definitely visit again and sample more of the menu.

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Thank Hjkenya
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your wonderful review. We are glad that you chose the Stanley hotel took time to have dinner at the Thorn Tree restaurant. The whole team was motivated by your kind words. We are all looking forward to hosting you again in the near future. Warm Regards Paolo Marro

Los Angeles, California
Reviewed 17 September 2014

I had occasion to stay at the Stanley twice this year while working on a photography project. I've travelled to Africa several times, an this is the finest place I've stayed. Located in the very heart of Nairobi, also the safest part of town for tourists. The hotel is classy, but not fussy. The rooms are large and clean with...

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1Thank O R
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest We are honored by your patronage and review. Indeed, we are the first hotel in Nairobi and the oldest luxury hotel in Kenya. We are happy that you recognized and appreciated our history and heritage. Since we opened our doors in 1902, we have hosted a list notable of personalities and celebrities ranging from Royalty to Hollywood stars....

India
Reviewed 17 September 2014

we stayed here at the end of August at the end of our african safari booked by the Maniago travel agency. the location and service was great as were the restaurants the thorn tree and the thai restaurant.. Smiling service great location and the hotel taxis are safe.

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Thank Muthanna
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, We appreciate your feedback and are honored that you chose Sarova Stanley during your safari. We agree with you, in fact, we are located at the heart of Nairobi, which makes us the best choice for guests traveling for business or pleasure. We are delighted that you recognized our high standards in dining and accommodation options. I am...

nairobi
Reviewed 16 September 2014

Had Sunday dinner at the thorn tree restaurant with my family and we loved every moment of it. Alex who waited on us was so charming, we liked him a lot. Unfortunately the same charm was not present at the exchange bar on the 1st floor. The lady behind the counter was pleasant but the rest seemed tired. The security...

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1Thank Tabitha A
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your review. We are honored that you chose the Thorn Tree Restaurant to have your dinner on Sunday evening and the Exchange Bar for evening drinks. Thank you for sharing your experience through the pictures posted. We have shared with the team your comments and special mentions to motivate us all. Warm regards, Paolo Marro.

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Food & drink at the hotel
Exchange Bar
Exchange Bar
Cuisines: Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Breakfast included
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Kenya’s first luxury hotel, Sarova Stanley opened its elegant doors in 1902. Since then, it has been making history- hosting royal safaris and legendary personalities such as Edward Prince of Wales and Ernest Hemingway. Today, as the hotel enters its second century, it continues to maintain its unique heritage and provides state-of-the-art services and facilities for business and leisure travelers. All guestrooms are a blend of luxurious Victorian grandeur and modern comfort. ... more   less 

Additional Information about Sarova Stanley

Address: Corner of Kenyatta Avenue and Kimathi Street | PO Box 30680, Nairobi 00100, Kenya
Region: Kenya > Nairobi
Price Range: $218 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sarova Stanley 5*
Number of rooms: 217
Reservation Options:
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Also Known As:
Sarova Stanley Hotel Nairobi
Sarova Stanley Nairobi
Hotel Style:
#2 Family Hotel in Nairobi
#3 Business Hotel in Nairobi
#3 Romantic Hotel in Nairobi
#5 Spa Hotel in Nairobi
#8 Luxury Hotel in Nairobi
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Questions & Answers

Here's what travellers have asked, with answers from Sarova Stanley staff and other travellers.
7 questions
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ca
ca
5 months ago
Bedfordshire
over a year ago

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Questions? Get answers from Sarova Stanley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with good WiFi signal and a double bed.”
 of 5 bubbles WillemS320, 16 Mar 2017 | Read review
“Rooms facing the streets have nice views but noisy, inside rooms are quitter, corner rooms are preferable.”
 of 5 bubbles charalambosk2015, 14 Mar 2017 | Read review
“The right side of the hotel offers good view to the activities on the CBD -Street”
 of 5 bubbles ChristianMedupin, 13 Mar 2017 | Read review
“high room for a better view. Make sure there is no construction going on.”
 of 5 bubbles peterfF9940GL, 9 Mar 2017 | Read review
“Upper floors will be quieter, if street noise troubles you.”
 of 5 bubbles A6375PUpaulr, 6 Mar 2017 | Read review
5 of 5