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Sarova Stanley

1,208 reviews
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Traveller (450)
Room & Suite (154)
Dining (63)
Overview
  • Excellent56%
  • Very good34%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“thorn tree”(131 reviews)
“thai restaurant”(91 reviews)
“exchange bar”(63 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
5.0 Star Hotel
All hotel details
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Rooms
Mar. 5Mar. 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,208)Write a Review
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All reviewsthorn treethai restaurantexchange barstock exchangepool deckhistorical hotelold world charmclassic hotelconcierge deskfifth floorroom was largehealth clubcentral locationhotel staffsecurity guardlate checkbusiness district
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411 - 415 of 1,076 reviews
Reviewed 17 July 2015 via mobile

I couldn't get a room at the Serena, and this Sarova property is located in an area convenient for my business matters, so I decided to literally crash there for the night. My initial impression was that this is a mediocre property, however for the...More

Thank DrSavant
Response from Paolo M, General Manager at Sarova StanleyResponded 27 July 2015

Dear Guest, Thank you for your support and patronage of Sarova Stanley. it was an honour to host you and have your visit go down on our history scrolls. Back in 1902, we were the only hotel in Nairobi, today we remain the first hotel....More

Reviewed 15 July 2015

This hotel has been here for a long time. I first stayed here in 1971 and for all intents and purposes, it has not changed. There is the same old world service, courtesy and helpfulness. Although there are many newer up-market hotels in Nairobi, "The...More

1  Thank AntarcticBound
Response from Paolo M, General Manager at Sarova StanleyResponded 27 July 2015

Dear Guest, Thank you for your review, your support and loyalty over the years. It is good to note that we were able to once again meet your expectations. We are honored to note that we remain your first choice in Nairobi. We have taken...More

Reviewed 14 July 2015

Sarova Stanley is definitely a place worth your visit. Still rates high compared to many Nairobi hotels. Very helpful staff. Great facilities. The breakfast variety is great. I will come back again and again.More

1  Thank Micki K
Response from Paolo M, General Manager at Sarova StanleyResponded 27 July 2015

Dear Guest, Thank you for your support and patronage of Sarova Stanley as well as your commitment to continue supporting us. We look forward to a rich rewarding business relationship. We would like to invite you for our guided heritage tour during your next visit,...More

Reviewed 11 July 2015

As many of the major chains struggle to find a balance between Brand and Bland it is a pleasure to find a hotel that has character. The Sarova Stanley has efficient and friendly staff, a great location, and plays the 'legacy' card well. Recommended.More

1  Thank Alan N
Response from Paolo M, General Manager at Sarova StanleyResponded 21 July 2015

Dear Guest, Thank you for your support and patronage of Sarova Stanley during your recent visit to Nairobi; and for the time take to share your review iwht us. It gives us great joy to see that you connected and enjoyed the character of the...More

Reviewed 9 July 2015

The Sarova Stanley Hotel is a property that shouts good management practices from every aspect of its service. The staff, like all Kenyans, are most welcoming and attentive to good service, and this is backed by quality procedures for check in, check out and restaurant...More

1  Thank 470JohnC
Response from Paolo M, General Manager at Sarova StanleyResponded 21 July 2015

Dear Guest, Thank you for your support and patronage; as well as for the time taken to share your comments with us. We are glad that we were able to meet your expectation during your recent stay with us. To us it was an honour...More

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18182838485216
About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Breakfast included
Breakfast Available
Room amenities
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Outdoor pool
Hot Tub
Details
Price range
US$139 - US$217 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Nairobi
#3 Romantic Hotel in Nairobi
#4 Spa Hotel in Nairobi
#6 Luxury Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Family Rooms
Details
Price range
US$139 - US$217 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Nairobi
#3 Romantic Hotel in Nairobi
#4 Spa Hotel in Nairobi
#6 Luxury Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Family Rooms
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Traveller (450)
Room & Suite (154)
Dining (63)
Pool & Beach (21)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
Questions & Answers
Ask a question
lisamarieburton
10 February 2018|
AnswerShow all 2 answers
Response from Paolo M | Property representative |
Dear Lisamarie, Greetings from Sarova Stanley and thank you for your inquiry. We are located 18kms/11mi. from Jomo Kenyatta International Airport, within Nairobi's CBD. We have an option for triple room accommodation... More
0
Votes
barrie32
2 May 2017|
AnswerShow all 8 answers
Response from Paolo M | Property representative |
Dear Scott Neilson, Receive greetings from Sarova Stanley and our utmost appreciation for your consideration in making us your preferred hospitality partner for your upcoming visit to Nairobi. We do offer transfer... More
1
Vote
bearinthefield
24 April 2017|
AnswerShow all 6 answers
Response from Paolo M | Property representative |
Dear Scott Neilson, Receive greetings from Sarova Stanley and our utmost appreciation for making us your preferred hospitality partner for your upcoming visit to Nairobi. We apologize for the trouble that you are... More
0
Votes
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Room Tips
"We have a standard room - but it was big around 30 m2 - and with an big bathroom"
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"Higher floor is a must!"
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"Hemming Way for any conference services -"
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"away from the main intersection"
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