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Sarova Panafric

Jumia TravelUS$115*
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#21 of 164 Hotels in Nairobi
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$154*
US$115*
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US$150*
US$148*
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Sarova Panafric
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738 Reviews from our TripAdvisor Community

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Showing 661: English reviews
Nairobi, Kenya
Reviewed 13 August 2014

I attend a breakfast meeting on the 12th of August. The food was great and the service excellent! Anne and her colleagues in Baraza room were exceptional; helpful and warm at all times and always smiling! Thanks for the great service!

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Helpful?
1Thank Nanyama W
Mr_David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Nanyama W, Thank you for sharing your experience at Sarova Panafric, we not only appreciate feedback but also welcome it. We are glad to read that you enjoyed your breakfast meeting and will pass on your kind words to Anne and the staff. We look forward to hosting you soon. Kind Regards, David Gachuru

Reviewed 10 August 2014

Our second stop in Kenya was in that fantastic hotel, actually the whole team is finely selected to perform with an excellent professional attitude to make the lives of their guests so easy, no wonder that SAROVA Stanley is catching these successive yearly awards!,,

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Helpful?
1Thank Alkonsol A
Mr_David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Mr. Alkonsol A, Thank you for sharing your experience at Sarova Panafric. We are glad that you selected us and are pleased to read that you enjoyed your stay. We are committed to exceeding our guests expectations and I am glad to read that our staff have an excellent professional attitude. Thank you once again for taking your time...

San Antonio, Texas
Reviewed 9 August 2014

Our group arrived at approximately 2:30 a.m. In spite of the late hour the hotel helped us (all 50) get registered and situated in our rooms. They provided a small reception for us which included tea, coffee, and cookies. The room was clean and the bed was comfortable. It was quiet and we slept well. The following morning the hotel...

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Helpful?
2Thank Paula V
Mr_David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Paula V, Thank you for taking your time to review Sarova Panafric. We are glad that you selected us and are pleased to read that you enjoyed your stay. We are committed to providing excellent customer service regardless of the hour and are pleased to note you enjoyed the tea and cookies at 2:30 am and that you found...

Houston, Texas
Reviewed 7 August 2014

Although we only spent one night at this hotel, it was a terrific experience. From the moment we stepped onto the property, we felt very well looked after. The security was fantastic, as was the great attention to detail at every step -- from warm towels at check in, to friendly bellmen to help with luggage, to quick and orderly...

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Helpful?
2Thank mlynne34
Mr_David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Ms. Marsha T, Thank you for sharing your experience at Sarova Panafric. We are glad that you selected us and are pleased to read that you enjoyed your stay from the security to the check in to the staff and food. We are committed to exceeding our guest’s expectations and I am glad to read that you appreciated our...

Dubai, United Arab Emirates
Reviewed 6 August 2014

Hotel is well located just outside the city center. clean rooms but furniture is very old. staff is very friendly but restaurant menu is very limited.Internet is OK. They really need to re-look at the furniture in the room. rest all is fine with this hotel I guess.

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Helpful?
Thank Ashdeep12
Mr_David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Mr, Ashdeep, Thank you for taking the time to write your review of Sarova Panafric, your comments are very much valued. We take guest feedback seriously and we have noted your feedback on the need to refurbish. We are currently taking steps to upgrade our rooms and we trust this shall exceed your expectations. We note your concern of...

Adelaide
Reviewed 5 August 2014

I have stayed at the hotel about 5 times over the past few years. It has become quite expensive for what it is but with a good deal on booking.com I went back for a one night stay. The security is great as is the restaurant food. Only complaint is that I was given a room overlooking the pool and...

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Helpful?
2Thank southaussiegirl
Mr_David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Southaussiegirl, Thank you for sharing your experience at Sarova Panafric, we appreciate and welcome guests feedback. We are glad that you selected Sarova Panafric as your hotel of choice. We believe we offer great value for our pricing but your concern on the rate has been noted. We note with concern the disruption caused by the party and will...

Lusaka, Zambia
Reviewed 1 August 2014

I want to express my grateful stay at your Hotel. Things seems to be place perfect at this hotel. the rooms are excellent and ever clean with all the necessary things in place. Food at breakfast, Lunch and dinner all is perfect with various fruits in place. I was attending the workshop but even the venue the training was very...

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Helpful?
2Thank shadreck s
Mr_David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Mr, Shadreck S, Thank you for sharing your experience at Sarova Panafric. We are glad that you selected Sarova Panafric and that you enjoyed the entirety of your stay. We are committed to exceeding our guests expectations and I will personally share your kind words to all the staff. We pride ourselves in providing Refreshing African Hospitality and guest...

Nairobi, Nairobi, Kenya
Reviewed 1 August 2014

We held our ELNET Ethical Leadership and Business Conference / Awards at this hotel from 24 - 25 July 2014. Right from the point of negotiating for the room with Daniel Mutheki to the personal welcome / interest in us by John Kimondo / General Manager David Gachuru to room attendant Eric's attention to detail throughout the event, we had...

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Helpful?
1Thank Peter M
Mr_David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Mr, Peter M, Thank you for sharing your experience at Sarova Panafric. We are glad that you selected Sarova Panafric for your conference and are pleased to read that you enjoyed your stay. We are committed to exceeding our guests expectations and I will personally share your kind words to all the staff that you have mentioned as well...

Nairobi, Kenya
Reviewed 30 July 2014

I would like to appreciate afew of the employees at Sarova Panafric who gave us extremely good service during ELNET- ELBUCA conference held on 24th-25th July. they are 1. Daniel 2. Ann 3. Evans 4. Rachel 5. Nelson. they are truly exceptional, being cautious and helpful at all times.

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Helpful?
1Thank Diana M
Mr_David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Ms Diana M, Thank you for sharing your experience at Sarova Panafric. We are glad that you selected Sarova Panafric for your conference and are pleased to read that you enjoyed your stay. I will personally pass on your appreciation to all the employees you have mentioned in your feedback, We are committed to exceeding our guests expectations and...

Nairobi, Kenya
Reviewed 27 July 2014

I have stayed as a guest on business both in a regular hotel room and an apartment unit in the back of the hotel. If you are here for an extended time, get an apartment unit - incredible value for the money. The apartment units are in the back separated from the main hotel by a pool and garden area...

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Helpful?
Thank Lemma S
Mr_David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Lemma, Thank you for taking your time to share your experience at Sarova Panafric, we genuinely value guest feedback. We are happy that you selected Sarova Panafric and even more pleased to read that you enjoyed your stay from the rooms to apartments to the food and also the gardens and pool. We are wholly committed to serve our...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Idyllically located 5 minutes' drive from the CBD and 18 km from Jomo Kenyatta International Airport, amidst beautifully landscaped gardens in a quiet suburb of Nairobi, Sarova Panafric offers 162 rooms in a range of Superior, Executive, Club, Studio and Themed Suites - all recently refurbished and decorated in a contemporary vibrant African style. Once the watering hole for freedom fighters, spies and foreign correspondents, Flame Tree restaurant is named after the Flame Tree that holds pride of place in the gardens and offers leisurely meals. Sarova Panafric offers state-of-the-art banqueting and conferencing facilities with a range of meeting and function rooms equipped with the latest audio visual and WIFI equipment. To wind up the day, take a dip in the pool or go for a leisurely massage - or simply enjoy a cool drink to the soothing sounds of Africa's rhythm. And this hotel is centrally located, only a short 0.5 Km from Kenya's landmark 'Kenyatta International Conference Centre (KICC)', one of the most prominent events venues in Africa. ... more   less 

Additional Information about Sarova Panafric

Address: Along Valley Road, Nairobi 00100, Kenya
Region: Kenya > Nairobi > Upper Hill Estate
Price Range: $172 - $299 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sarova Panafric 4*
Number of rooms: 162
Reservation Options:
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Also Known As:
Sarova Panafric Hotel Nairobi
Sarova Panafric Nairobi
Panafric Hotel Nairobi
Hotel Style:
#10 Business Hotel in Nairobi
#11 Spa Hotel in Nairobi
#15 Romantic Hotel in Nairobi
#21 Luxury Hotel in Nairobi
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Questions & Answers

Here's what travellers have asked, with answers from Sarova Panafric staff and other travellers.
11 questions
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3 months ago
5 months ago
Glasgow, United Kingdom
Glasgow, United Kingdom
over a year ago

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Questions? Get answers from Sarova Panafric staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for one of the new rooms.”
georgehK2535WE, 16 Jan 2017 | Read review
“We stayed in room 410”
Karen255114, 15 Jan 2017 | Read review
“Higher floors offer better views”
alexf120, 16 Oct 2016 | Read review
“Rooms with swimming pool vieware quieter.”
Blanka_Novakova, 15 Sep 2016 | Read review
“Choose the upgraded rooms, # x22 to x33 on each floor, for an interior, locked hallway”
CoryT412, 6 Aug 2016 | Read review
5 of 5
Jumia Travel
US$115* /night
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Hotels.comUS$150
Booking.comUS$148
CancelonUS$154
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*Disclaimer
Prices are for 1 room, 2 adults
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