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Reata Serviced Apartments

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75 Reviews from our TripAdvisor Community

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Showing 72: English reviews
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Reviewed 2 days ago NEWvia mobile

I stayed at Reata for a day because I had a late flight out of Nairobi. This is a family-owned hotel and I was warmly greeted by the hotel manager. My check-in was efficient and flawless, and the staff were very professional, helpful and attentive. After a long dusty bus ride from the Great Rift Valley, I was really happy...

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Thank Mpho M
Nairobi, Kenya
Reviewed 21 December 2016 via mobile

I stayed at reata for 4 nights. The apartment was very good. Furnishings were quite good and clean. Food was sumptous and the Staff were excellent and very nice to me. I'd recommend this place to anyone looking to stay in Nai. The location of the place is also very convenient. Away from city noise but accessible to the city.

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1Thank inanie
Reviewed 19 December 2016 via mobile

This was my first visit in Nairobi in a while. I arrived at Reata Apts very late night and i was welcomed with warm , humble staff. They made sure i checked in with no problem and they went beyond to provide portable heater because it was chilly at night. The apts are located in one of Nairobi prime location...

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1Thank Abba G
Coronado, California
Reviewed 17 December 2016

SBS engaged me to do a week of teaching to pre-doctoral students and they have used this establishment in the past. It was a nice choice for a short term stay in that it came with a bedroom, dining area, living room, bath (shower but no tub) and kitchen. Nothing worth than trying to work around a bedroom in a...

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2Thank PeterandJinx
Los Altos, California
Reviewed 7 December 2016

We really enjoyed our stay at Reata, and we'll be back again. The area it's located in is pretty quiet, and the hotel itself is peaceful with a restaurant with a nice patio in the back. It was very convenient to just come downstairs and have a nice breakfast, and everyone who worked there was very nice. Dinner at the...

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2Thank EmaHussain
Dubai, United Arab Emirates
Reviewed 4 December 2016

Hospitality and good service . Security and calm . So professional Manager and really good team . Clean room . Strategic place near to state house . Select customers and near to all commodities. I advice all to book in this nice place

Review collected in partnership with this hotel
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2Thank youssefa283
Siem Reap, Cambodia
Reviewed 24 October 2016

If I tell you how great this place is, I may never get another reservation here again ... For long term stays, this place is a true gem ... or even if it's only for one night. This is really well and thoughtfully put together accommodation so you will not want for anything. But best of all it comes with...

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1Thank Lily W
Cape Town, South Africa
Reviewed 13 October 2016

I've stayed in a few places in Nairobi, and the Reata Serviced Apartments is by far the best accommodation and excellent value for money. The level of service was that of a 5-star hotel, the rooms are clean and spacious, the food top quality and convenient location. I really can't fault the Reata Services Apartments on anything and will definitely...

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1Thank David M
Michael K, General Manager at Reata Serviced Apartments, responded to this review

Dear David, Thank you very much for your feedback. Thank you for choosing to stay with us and we are glad that you enjoyed our services, meals and ambience. We look forward to welcoming you back. Kind Regards Michael K General Manager- Reata Serviced Apartments.

Reviewed 23 August 2016

Nothing is too complicated for them. The staff is always polite, willing to accommodate your requests and demands; they are fair with their pricing and the property is conveniently located especially for business travellers who need easy access to the CBD and upper hill. If you are travelling to Nairobi, this is the only accommodation facility that will meet all...

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1Thank Shiru G
Michael K, General Manager at Reata Serviced Apartments, responded to this review

Dear Shiru G, Thank you very much for your feedback. We are greatful for the opportunity to host you. Thank you for choosing to stay with us and we are glad you enjoy our services, meals and ambience. We look forward to welcoming you back. Kind Regards Michael K General Manager- Reata Properties Limited.

stafford
Reviewed 7 August 2016

First time in some time I've moved out of my Westlands comfort zone. The size of the rooms is the big plus. Excellent size, therefore great value for money. Restaurant OK - the food won't wow you; it's simple but tastes OK. Location not great if you want to stretch legs and go for a walk as Ralph Bunche Road...

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Thank Andy M
Michael K, General Manager at Reata Serviced Apartments, responded to this review

Dear Andy, Thank you very much for your review. We have noted your feedback on the noise from our neighbours. We managed to talk to our neighbours and they promised to contain the noise. It is now quiet. We wish to sincerely apologize for any inconvenience caused. We endevor to maintain consistency in the quality of service to ensure our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Concierge
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
The Reata business hotel comprises 28 one-bedroom and living-room combined units and a three-bedroom serviced apartment on our top floor. Each room is luxuriously furnished, with a fully equipped kitchen area, an ultra-modern living room, wide-screen satellite TV, a relaxing bedroom and triple setting showers. We also have a fully operational restaurant- The Bamboo- with an outdoor pavilion and a-la carte menu, as well as a sun terrace on the first floor. ... more   less 

Additional Information about Reata Serviced Apartments

Address: Ralph Bunche Road, Nairobi 00621, Kenya
Region: Kenya > Nairobi
Price Range: $161 - $230 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Reata Serviced Apartments 3.5*
Number of rooms: 29
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Questions & Answers

Here's what travellers have asked, with answers from Reata Serviced Apartments staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid Ngong road & westlands. Reata is the most convenient place for access to the CBD/ Upper Hill.”
 of 5 bubbles , 23 Aug 2016 | Read review
“Main building and on opposite side to construction next door!”
 of 5 bubbles andym53, 7 Aug 2016 | Read review
“Rooms on the restaurant are less noisy”
 of 5 bubbles Toothist, 18 Dec 2014 | Read review
“The rooms upstairs tend to be quieter. However, there is no elevator but taking the stairs to the 3rd floor isn't too bad.”
 of 5 bubbles 519stevek, 31 Jul 2014 | Read review
“I have clicked on the swimming pool rating by mistake and cannot remove it. I love this place and I feel at home here. Rooms are average size but great and comfy beds. Living room is spacious and the apartment size is spacious enough for a couple of nights or a short term stay.”
 of 5 bubbles allure0733, 4 Dec 2013 | Read review
5 of 5