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Reata Serviced Apartments

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69 Reviews from our TripAdvisor Community

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Showing 66: English reviews
Siem Reap, Cambodia
Level Contributor
174 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 24 October 2016

If I tell you how great this place is, I may never get another reservation here again ... For long term stays, this place is a true gem ... or even if it's only for one night. This is really well and thoughtfully put together accommodation so you will not want for anything. But best of all it comes with... More 

Helpful?
Thank Lily W
Cape Town, South Africa
Level Contributor
3 reviews
Reviewed 13 October 2016

I've stayed in a few places in Nairobi, and the Reata Serviced Apartments is by far the best accommodation and excellent value for money. The level of service was that of a 5-star hotel, the rooms are clean and spacious, the food top quality and convenient location. I really can't fault the Reata Services Apartments on anything and will definitely... More 

Review collected in partnership with this hotel

Helpful?
Thank David M
Michael K, General Manager at Reata Serviced Apartments, responded to this review

Dear David, Thank you very much for your feedback. Thank you for choosing to stay with us and we are glad that you enjoyed our services, meals and ambience. We look forward to welcoming you back. Kind Regards Michael K General Manager- Reata Serviced Apartments. More 

2 reviews
Reviewed 23 August 2016

Nothing is too complicated for them. The staff is always polite, willing to accommodate your requests and demands; they are fair with their pricing and the property is conveniently located especially for business travellers who need easy access to the CBD and upper hill. If you are travelling to Nairobi, this is the only accommodation facility that will meet all... More 

Helpful?
Thank Shiru G
Michael K, General Manager at Reata Serviced Apartments, responded to this review

Dear Shiru G, Thank you very much for your feedback. We are greatful for the opportunity to host you. Thank you for choosing to stay with us and we are glad you enjoy our services, meals and ambience. We look forward to welcoming you back. Kind Regards Michael K General Manager- Reata Properties Limited. More 

stafford
Level Contributor
43 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 7 August 2016

First time in some time I've moved out of my Westlands comfort zone. The size of the rooms is the big plus. Excellent size, therefore great value for money. Restaurant OK - the food won't wow you; it's simple but tastes OK. Location not great if you want to stretch legs and go for a walk as Ralph Bunche Road... More 

Helpful?
Thank Andy M
Michael K, General Manager at Reata Serviced Apartments, responded to this review

Dear Andy, Thank you very much for your review. We have noted your feedback on the noise from our neighbours. We managed to talk to our neighbours and they promised to contain the noise. It is now quiet. We wish to sincerely apologize for any inconvenience caused. We endevor to maintain consistency in the quality of service to ensure our... More 

Nairobi, Kenya
1 review
Reviewed 27 June 2016

During the check out, duty at the reception told me that the bill was not paid yet. I explained to him that it's already paid thru credit card and showed him the receipt. He insist that they haven't receive the payment yet. I asked for the number of the manager and I called the manager she was not answering. When... More 

Review collected in partnership with this hotel

Helpful?
Thank Jacques A
Michael K, General Manager at Reata Serviced Apartments, responded to this review

Dear Jacques, Thank you very much for your review. We have noted your feedback on our miscommunication and wish to sincerely apologize for any inconvenience caused during the check out process and also wish to assure you that it will not happen again. We endeavor to maintain consistency in the quality of service in all areas to ensure our clients... More 

Jeddah, Saudi Arabia
1 review
Reviewed 21 May 2016

My stay was okay with a lot of positives but some negatives. I loved the pancakes and butterscotch sauce served at breakfast but the variety at b/fast was limited. Staff were very good and helped with any challenge. The bathroom was small and no air conditioning and elevator.

Review collected in partnership with this hotel

Helpful?
Thank 865mubarake
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 April 2016

I am currently staying at the REATA and couldnt wait to check out to post my review. I love the apartments, the location, the service and the extra effort to put a gym there. I would recommend anyone who is visiting Nairobi for a couple of nights to consider it as an option for a comfortable stay

Helpful?
1 Thank Shingai Sharon M
Michael K, General Manager at Reata Serviced Apartments, responded to this review

Dear Sharon, We are greatful for the opportunity to hosting you. Thank you for staying with us. We are glad you enjoyed our service, meals and the ambience. We look forward to welcoming you back. Kind Regards Michael K General manager- Reata Serviced Apartments. More 

Mahe Island, Seychelles
1 review
Reviewed 21 April 2016

The staff were excellent! Elisabeth in particular is exceptional and she went out of her way to make our stay special. I cannot praise her professionalism, friendliness and help enough. Thank you so much Elisabeth. You're the best! I personally found the room a bit hot without aircon (the standing fan helped a bit) and due to the building next... More 

Review collected in partnership with this hotel

Helpful?
Thank blessedanne4j
Michael K, General Manager at Reata Serviced Apartments, responded to this review

Dear Blessedanne4j, Thank you very much for your feedback. We are glad you enjoyed our services and in general enjoyed your stay with us. We have noted your feedback on construction next door but they are now on the process of opening so the painting and noisy works are finished. Once again thank you for your feedback and look forward... More 

Praslin Island, Seychelles
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 March 2016

We just returned from a one week vacation in Nairobi. It was our second time at Reata. We returned there because of our great experience 2 years before. And we have to say, it is still a fantastic place to stay. Modern, with all the amenities you need. A good restaurant and the staff is just wonderful. No matter what... More 

Helpful?
Thank Ozfan
Michael K, General Manager at Reata Serviced Apartments, responded to this review

Dear Ozfan, Thank you for staying with us and taking time to give us your feedback. It was a pleasure hosting you at Reata, we are happy you enjoyed your stay. We look forward to welcoming you back on your next trip. Kind Regards Michael K General manager- Reata Serviced Apartments More 

Heemskerk
1 review
Reviewed 22 February 2016

Staying in a good hotel these days in Nairobi is us$ 200,- and up. This is a very reasonable priced apartment, value for money. Breakfast is really good, from the menu and was included in the price. Go there and try it!

Review collected in partnership with this hotel

Helpful?
Thank bartv548
Michael K, General Manager at Reata Serviced Apartments, responded to this review

Dear Bartv548, Thank you for choosing Reata and for your feedback. We are glad that you enjoyed your stay with us. We all look forward to welcoming you back. Kind Regards Michael K General manager- Reata serviced apartments. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
Official Description (provided by the hotel)
The apartment complex comprises 28 one-bedroom units and 1 three-bedroom apartment over four floors. Each room is luxuriously furnished, with a fully equipped kitchen area, an ultra-modern living room and big-screen satellite TV, and relaxing bedroom. We also have a fully operational restaurant- The Bamboo- with an outdoor pavilion and a-la carte menu, as well as a sun terrace on the first floor. ... more   less 

Additional Information about Reata Serviced Apartments

Address: Ralph Bunche Road | P.O.Box 540-00621, Nairobi 00621, Kenya
Region: Kenya > Nairobi
Price Range: $140 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Reata Serviced Apartments 3.5*
Number of rooms: 29
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Questions & Answers

Here's what travellers have asked, with answers from Reata Serviced Apartments staff and other travellers.
3 questions
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Questions? Get answers from Reata Serviced Apartments staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid Ngong road & westlands. Reata is the most convenient place for access to the CBD/ Upper Hill.”
 of 5 bubbles , 23 Aug 2016 | Read review
“Main building and on opposite side to construction next door!”
 of 5 bubbles andym53, 7 Aug 2016 | Read review
“Rooms on the restaurant are less noisy”
 of 5 bubbles Toothist, 18 Dec 2014 | Read review
“The rooms upstairs tend to be quieter. However, there is no elevator but taking the stairs to the 3rd floor isn't too bad.”
 of 5 bubbles 519stevek, 31 Jul 2014 | Read review
“I have clicked on the swimming pool rating by mistake and cannot remove it. I love this place and I feel at home here. Rooms are average size but great and comfy beds. Living room is spacious and the apartment size is spacious enough for a couple of nights or a short term stay.”
 of 5 bubbles allure0733, 4 Dec 2013 | Read review
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