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The Boma Nairobi

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#8 of 164 Hotels in Nairobi
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The Boma Nairobi
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601 Reviews from our TripAdvisor Community

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There are newer reviews for The Boma Nairobi
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Showing 549: English reviews
Durban, South Africa
Reviewed 22 October 2016

We stayed overnight en route to Tanzania at The Boma Nairobi. Our initial online booking went smoothly and all post follow ups were handled with prompt efficiency. We requested an airport collection, and even though we were a late evening arrival our driver was there and the short trip to the Hotel was smooth and efficient. Our late night check...

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Helpful?
Thank Dean S
Management response:

Thank you for your kind review of the Boma Nairobi. We are extremely excited to note that we met your expectations albeit a very short stay with us. We appreciate your warm mention of our staff hospitality and services not forgetting the room amenities and the short comfort you received while here. We trust that you will make time in...

Johannesburg, South Africa
Reviewed 15 October 2016 via mobile

The Boma is the perfect hotel for a short business trip. A perfect hotel for the business traveler that needs to get around quickly and feel secure. The breakfast didn't blow me away but the Indian inspired dinner really isn't bad.

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Helpful?
Thank Poranic
Management response:

Thank you for taking time to write about your experience at the Boma Hotel. We are glad you left with a memorable mark from our services and facilities. Kindly note that we were delighted for the opportunity given to host you and are glad that you found our offer and service delivery to your satisfaction. Your comments about breakfast have...

Delray Beach, Florida
Reviewed 15 October 2016 via mobile

We had an extra night in Nairobi and wanted a cheap place to sleep. This hotel served its purpose. Large comfortable rooms, sub par food were it. Safe, inexpensive and that's about all I can say. Wouldn't spend more than a night but it served its purpose well

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Helpful?
Thank Kyia M
Management response:

Thank you for taking time to write about your experience at the Boma Hotel. We appreciate that we were able to meet your satisfaction since this is the mission of our business. Kindly note that we were delighted for the opportunity given to host you and are glad that you found our offer and service delivery to your satisfaction. We...

Houston, Texas
Reviewed 13 October 2016

This was our base location upon arrival with Go Ahead Tours. I was very happy with the rooms and food. The staff were great and the hotel was well managed and very modern. The hotel is located within 20 minutes of the Nairobi Airport and is a great place to arrive and depart from

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Helpful?
Thank LisaG2010
Management response:

Thank you for your support and patronage of The Boma Nairobi. We are honoured that you choose us as your preferred hospitality partner during your recent visit. We are glad to note that our staff lived up to our service promise of world hospitality with a conscience. Thank you for all your comments about the room amenities, restaurants. We shall...

Nairobi
Reviewed 11 October 2016 via mobile

Nice place,good service. The food is amazing,tge rooms are excellent. The staff are friendly. Nice location,nit far from the airport and the neighbourhood is quiet,safe. Though its not very lively,the bar is always quiet😐😐

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Helpful?
1Thank Michelle V
Management response:

We appreciate the time taken to share your experience. Kindly note that we were delighted for the opportunity given to host you and are glad that you found our offer and service delivery and general facilities to your satisfaction. We further appreciate your concerns about our bar which we promise to work on. Thank you for bringing this to our...

Kamari, Greece
Reviewed 10 October 2016

Staff were very friendly and helpful, the premises very secure (scanning and security checks), the rooms are spacious and comfortable. Service in the lower-ground floor restaurant needs to be improved and Wi-Fi in the rooms is very poor.

Review collected in partnership with this hotel
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Helpful?
1Thank Seán D
Management response:

Thank you very much for your kind review. We appreciate your compliments about our rooms as well as the restaurant. It is unfortunate that we did not meet your expectations in the restaurant. We are addressing this and shall endeavour to always give the best of our services as expected. This has been forwarded to the restaurant Manager for corrections....

Dubai, United Arab Emirates
Reviewed 7 October 2016 via mobile

Was there for one night only. Closer to the airport but bit of a walk perhaps to any shopping areas nearby. Overall found it to be clean, very comfortable and staff were very efficient and prompt to follow up with one tiny hiccup during my stay. The door key and the door itself which could not be opened by my...

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Helpful?
Thank Tanya R
Management response:

We appreciate the time taken to share your experience. Kindly note that we were delighted for the opportunity given to host you and are glad that you found our offer and service delivery and general facilities to your satisfaction save for the door hiccups which we are addressing. We appreciate for bringing this to our attention. We look forward to...

Spring, Texas
Reviewed 6 October 2016 via mobile

Loved my stay at the Boma! It was our home base for our trip. Very clean rooms, delicious breakfast, lunch and dinner buffets with a lot of options! The restaurant downstairs also provides a menu option if you prefer. I had the burger and it was delicious! Hair dryers and many plugs in the rooms and personal controls for AC....

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Helpful?
1Thank Ikfoster
Management response:

Thank you for your support and patronage of The Boma Nairobi. We are honoured that you choose us as your preferred hospitality partner during your recent visit. We are glad to note that our staff lived up to our service promise of world hospitality with a conscience. Thank you for all your comments about the room amenities, restaurants and the...

Evesham, United Kingdom
Reviewed 5 October 2016

This hotel is situated in a position which is very handy for both JK International and Wilson airports. It was very quiet and we had an excellent night's sleep. The early morning wake up call came at exactly the right time, and there is also an alarm clock in the room as an additional reminder. We found the room to...

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Thank John and Anne D
Management response:

We appreciate the time taken to share your experience. Kindly note that we were delighted for the opportunity given to host you and are glad that you found our offer and service delivery and general facilities to your satisfaction. We look forward to welcoming you back during your next visit to Nairobi, hopefully, in the near future.

Cape Coral, Florida
Reviewed 2 October 2016

We stayed overnight at the Boma Hotel on arrival in Nairobi en route to Ol Pejeta, our first stop on a 17-day safari vacation. The hotel accommodations were excellent. The Hotel has a great lobby with African art work and the breakfast buffet was very good.

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Helpful?
Thank Russ42
Management response:

Thank you for taking time to write about your experience at the Boma Hotel. We are glad you left with a memorable mark from our services and facilities. Kindly note that we were delighted for the opportunity given to host you and are glad that you found our offer and service delivery to your satisfaction. We do hope to host...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hospitality has now become a new front in the fight against human suffering. Kenya Red Cross Society has taken this concept to the next level with the launch of The Boma Nairobi. This is a luxury deluxe hotel with an adjoining conference centre offering world-class hospitality, having every penny of profit funding the KRCS’s humanitarian work. This is 'hospitality with a conscience.' ... more   less 

Additional Information about The Boma Nairobi

Address: Red Cross Road, South C | off Popo Rd, Nairobi 00100, Kenya
Region: Kenya > Nairobi
Price Range: $260 - $416 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Boma Nairobi 5*
Number of rooms: 148
Reservation Options:
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Hotel Style:
#1 Business Hotel in Nairobi
#3 Family Hotel in Nairobi
#5 Spa Hotel in Nairobi
#5 Romantic Hotel in Nairobi
#8 Luxury Hotel in Nairobi
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Questions & Answers

Here's what travellers have asked, with answers from The Boma Nairobi staff and other travellers.
13 questions
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Questions? Get answers from The Boma Nairobi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor has great view over the national park”
 of 5 bubbles raffertybrown, 18 Feb 2017 | Read review
“All rooms are perfect and of course with an handsome cost”
  • The Deluxe rooms. Has option to stay with family.
 of 5 bubbles , 15 Feb 2017 | Read review
“All the rooms are good and have air conditioning”
 of 5 bubbles offshorebirder, 11 Feb 2017 | Read review
“5th floor is quite warm”
 of 5 bubbles Q437DCphilipb, 23 Oct 2016 | Read review
“Very good. Some improvements on the Internet connection.”
 of 5 bubbles kidusf, 30 Sep 2016 | Read review
5 of 5